S T A T E   O F   N E W   Y O R K
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                                 4922--A
    Cal. No. 1062

                       2015-2016 Regular Sessions

                            I N  S E N A T E

                             April 23, 2015
                               ___________

Introduced  by  Sens.  HANNON, LARKIN, VALESKY -- read twice and ordered
  printed, and when printed to be committed to the Committee  on  Health
  -- reported favorably from said committee, ordered to first and second
  report,  ordered  to  a  third reading, amended and ordered reprinted,
  retaining its place in the order of third reading

AN ACT to amend the public health law and the insurance law, in relation
  to expedited utilization review of court ordered mental health  and/or
  substance use disorder services

  THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section 1. Subdivision 2 of section 4903 of the public health law,  as
amended  by  section  22 of part H of chapter 60 of the laws of 2014, is
amended to read as follows:
  2. (A) A utilization review agent  shall  make  a  utilization  review
determination  involving health care services which require pre-authori-
zation and  provide  notice  of  a  determination  to  the  enrollee  or
enrollee's designee and the enrollee's health care provider by telephone
and  in  writing  within three business days of receipt of the necessary
information. To the extent practicable, such written notification to the
enrollee's health care provider shall be transmitted electronically,  in
a  manner  and  in  a form agreed upon by the parties.  The notification
shall identify; [(a)] (I) whether the services are considered in-network
or out-of-network; [(b)] (II) and whether  the  enrollee  will  be  held
harmless  for the services and not be responsible for any payment, other
than any applicable co-payment or co-insurance; [(c)] (III) as  applica-
ble,  the  dollar amount the health care plan will pay if the service is
out-of-network; and [(d)] (IV) as applicable, information explaining how
an enrollee may determine the anticipated out-of-pocket cost for out-of-
network health care services in a geographical area or  zip  code  based
upon the difference between what the health care plan will reimburse for

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
                                                           LBD06406-04-5
              

S. 4922--A                          2

out-of-network health care services and the usual and customary cost for
out-of-network health care services.
  (B)  WITH  REGARD TO INDIVIDUAL OR GROUP CONTRACTS AUTHORIZED PURSUANT
TO ARTICLE FORTY-FOUR OF THIS CHAPTER, FOR UTILIZATION  REVIEW  DETERMI-
NATIONS  INVOLVING  PROPOSED MENTAL HEALTH AND/OR SUBSTANCE USE DISORDER
SERVICES WHERE THE ENROLLEE OR THE ENROLLEE'S DESIGNEE HAS, IN A  FORMAT
PRESCRIBED BY THE SUPERINTENDENT OF FINANCIAL SERVICES, CERTIFIED IN THE
REQUEST  THAT  THE  PROPOSED  SERVICES ARE FOR AN INDIVIDUAL WHO WILL BE
APPEARING, OR HAS APPEARED, BEFORE A COURT OF COMPETENT JURISDICTION AND
MAY BE SUBJECT TO A COURT ORDER REQUIRING SUCH SERVICES, THE UTILIZATION
REVIEW AGENT SHALL MAKE A  DETERMINATION  AND  PROVIDE  NOTICE  OF  SUCH
DETERMINATION  TO  THE  ENROLLEE OR THE ENROLLEE'S DESIGNEE BY TELEPHONE
WITHIN SEVENTY-TWO HOURS OF RECEIPT OF THE REQUEST.  WRITTEN  NOTICE  OF
THE  DETERMINATION  TO  THE ENROLLEE OR ENROLLEE'S DESIGNEE SHALL FOLLOW
WITHIN THREE BUSINESS DAYS. WHERE FEASIBLE, SUCH TELEPHONIC AND  WRITTEN
NOTICE SHALL ALSO BE PROVIDED TO THE COURT.
  S  2.  Subdivision  2  of  section  4904  of the public health law, as
amended by chapter 41 of the  laws  of  2014,  is  amended  to  read  as
follows:
  2.  A  utilization  review  agent  shall establish an expedited appeal
process for appeal of an adverse determination involving:
  (a) continued or extended health care services, procedures  or  treat-
ments  or  additional  services  for  an enrollee undergoing a course of
continued treatment prescribed by a health  care  provider  home  health
care  services  following discharge from an inpatient hospital admission
pursuant to subdivision three of section  forty-nine  hundred  three  of
this [article] TITLE; or
  (b)  an  adverse  determination  in  which  the  health  care provider
believes an immediate  appeal  is  warranted  except  any  retrospective
determination[.]; OR
  (C)  POTENTIAL COURT-ORDERED MENTAL HEALTH AND/OR SUBSTANCE USE DISOR-
DER SERVICES PURSUANT TO PARAGRAPH (B) OF  SUBDIVISION  TWO  OF  SECTION
FORTY-NINE HUNDRED THREE OF THIS TITLE. Such process shall include mech-
anisms  which  facilitate  resolution  of  the  appeal including but not
limited to the sharing of information from the  enrollee's  health  care
provider  and  the  utilization  review  agent by telephonic means or by
facsimile. The utilization review agent shall provide reasonable  access
to  its  clinical  peer  reviewer  within  one business day of receiving
notice of the taking of an expedited appeal.  Expedited appeals shall be
determined within two business days of receipt of necessary  information
to  conduct  such appeal except, with respect to inpatient substance use
disorder treatment provided pursuant to paragraph (c) of subdivision [3]
THREE of section [four thousand nine] FORTY-NINE hundred three  of  this
[article]  TITLE,  expedited  appeals shall be determined within twenty-
four hours of receipt of such appeal. Expedited  appeals  which  do  not
result  in  a  resolution  satisfactory  to  the  appealing party may be
further appealed through the standard appeal  process,  or  through  the
external  appeal process pursuant to section forty-nine hundred fourteen
of this article  as  applicable.  Provided  that  the  enrollee  or  the
enrollee's health care provider files an expedited internal and external
appeal within twenty-four hours from receipt of an adverse determination
for  inpatient  substance  use disorder treatment for which coverage was
provided while the initial utilization review determination was  pending
pursuant  to  paragraph  (c)  of  subdivision [3] THREE of section [four
thousand nine] FORTY-NINE hundred  three  of  this  [article]  TITLE,  a
utilization review agent shall not deny on the basis of medical necessi-

S. 4922--A                          3

ty  or lack of prior authorization such substance use disorder treatment
while a determination by the utilization review agent or external appeal
agent is pending.
  S  3.  Subsection (b) of section 4903 of the insurance law, as amended
by section 12 of part H of chapter 60 of the laws of 2014, is amended to
read as follows:
  (b) (1) A utilization review agent shall  make  a  utilization  review
determination  involving health care services which require pre-authori-
zation and provide notice of a determination to the insured or insured's
designee and the insured's health care  provider  by  telephone  and  in
writing  within three business days of receipt of the necessary informa-
tion. To the  extent  practicable,  such  written  notification  to  the
enrollee's  health care provider shall be transmitted electronically, in
a manner and in a form agreed upon by the  parties.    The  notification
shall identify: [(1)] (I) whether the services are considered in-network
or  out-of-network; [(2)] (II) whether the insured will be held harmless
for the services and not be responsible for any payment, other than  any
applicable co-payment, co-insurance or deductible; [(3)] (III) as appli-
cable, the dollar amount the health care plan will pay if the service is
out-of-network; and [(4)] (IV) as applicable, information explaining how
an  insured may determine the anticipated out-of-pocket cost for out-of-
network health care services in a geographical area or  zip  code  based
upon the difference between what the health care plan will reimburse for
out-of-network health care services and the usual and customary cost for
out-of-network health care services.
  (2)  WITH  REGARD TO INDIVIDUAL OR GROUP CONTRACTS AUTHORIZED PURSUANT
TO ARTICLE THIRTY-TWO, FORTY-THREE OR FORTY-SEVEN  OF  THIS  CHAPTER  OR
ARTICLE  FORTY-FOUR OF THE PUBLIC HEALTH LAW, FOR UTILIZATION AND REVIEW
DETERMINATIONS INVOLVING PROPOSED MENTAL  HEALTH  AND/OR  SUBSTANCE  USE
DISORDER  SERVICES WHERE THE INSURED OR THE INSURED'S DESIGNEE HAS, IN A
FORMAT PRESCRIBED BY THE SUPERINTENDENT, CERTIFIED IN THE  REQUEST  THAT
THE  PROPOSED  SERVICES  ARE FOR AN INDIVIDUAL WHO WILL BE APPEARING, OR
HAS APPEARED, BEFORE A  COURT  OF  COMPETENT  JURISDICTION  AND  MAY  BE
SUBJECT TO A COURT ORDER REQUIRING SUCH SERVICES, THE UTILIZATION REVIEW
AGENT  SHALL  MAKE  A  DETERMINATION AND PROVIDE NOTICE OF SUCH DETERMI-
NATION TO THE INSURED OR THE  INSURED'S  DESIGNEE  BY  TELEPHONE  WITHIN
SEVENTY-TWO  HOURS  OF  RECEIPT  OF  THE  REQUEST. WRITTEN NOTICE OF THE
DETERMINATION TO THE INSURED OR INSURED'S DESIGNEE SHALL  FOLLOW  WITHIN
THREE  BUSINESS DAYS. WHERE FEASIBLE, SUCH TELEPHONIC AND WRITTEN NOTICE
SHALL ALSO BE PROVIDED TO THE COURT.
  S 4. Subsection (b) of section 4904 of the insurance law,  as  amended
by chapter 41 of the laws of 2014, is amended to read as follows:
  (b)  A  utilization  review  agent shall establish an expedited appeal
process for appeal of an adverse determination involving  (1)  continued
or extended health care services, procedures or treatments or additional
services  for  an  insured  undergoing  a  course of continued treatment
prescribed by a health  care  provider  or  home  health  care  services
following  discharge  from  an  inpatient hospital admission pursuant to
subsection (c) of section four  thousand  nine  hundred  three  of  this
[article  or]  TITLE;  (2)  an adverse determination in which the health
care provider believes an  immediate  appeal  is  warranted  except  any
retrospective  determination;  OR  (3)  POTENTIAL  COURT-ORDERED  MENTAL
HEALTH AND/OR SUBSTANCE USE DISORDER SERVICES PURSUANT TO PARAGRAPH  TWO
OF  SUBSECTION  (B)  OF SECTION FOUR THOUSAND NINE HUNDRED THREE OF THIS
TITLE. Such process shall include mechanisms which facilitate resolution
of the appeal including but not limited to the  sharing  of  information

S. 4922--A                          4

from the insured's health care provider and the utilization review agent
by  telephonic means or by facsimile. The utilization review agent shall
provide reasonable access to its clinical peer reviewer within one busi-
ness day of receiving notice of the taking of an expedited appeal. Expe-
dited appeals shall be determined within two business days of receipt of
necessary  information  to  conduct  such appeal except, with respect to
inpatient substance use disorder treatment provided  pursuant  to  para-
graph  three  of  subsection  (c)  of section four thousand nine hundred
three of this [article] TITLE, expedited  appeals  shall  be  determined
within  twenty-four  hours  of receipt of such appeal. Expedited appeals
which do not result in a resolution satisfactory to the appealing  party
may  be further appealed through the standard appeal process, or through
the external appeal process  pursuant  to  section  four  thousand  nine
hundred  fourteen  of  this  article  as  applicable.  Provided that the
insured or the insured's health care provider files an expedited  inter-
nal  and  external  appeal  within  twenty-four hours from receipt of an
adverse determination for inpatient substance use disorder treatment for
which coverage was provided while the initial utilization review  deter-
mination  was  pending  pursuant to paragraph three of subsection (c) of
section four thousand nine hundred three  of  this  [article]  TITLE,  a
utilization review agent shall not deny on the basis of medical necessi-
ty  or lack of prior authorization such substance use disorder treatment
while a determination by the utilization review agent or external appeal
agent is pending.
  S 5. This act shall take effect April 1, 2016 and shall apply to poli-
cies issued, renewed, or modified on and after such date.