S T A T E   O F   N E W   Y O R K
 ________________________________________________________________________
 
                                   4671
 
                        2017-2018 Regular Sessions
 
                           I N  A S S E M B L Y
 
                             February 3, 2017
                                ___________
 
 Introduced by M. of A. MALLIOTAKIS, CURRAN, GRAF, McKEVITT, RAIA -- read
   once and referred to the Committee on Insurance
 
 AN  ACT  to amend the insurance law, in relation to unfair claim settle-
   ments after a natural disaster
 
   THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
 BLY, DO ENACT AS FOLLOWS:

   Section  1.  Section  2601  of  the  insurance  law,  paragraph  4  of
 subsection (a) as amended by chapter 547 of the laws of 1997, paragraphs
 5 and 6 of subsection (a) as amended and paragraph 7 of  subsection  (a)
 as  added  by section 27 of part H of chapter 60 of the laws of 2014, is
 amended to read as follows:
   § 2601. Unfair claim settlement practices; penalties. (a)  No  insurer
 doing  business  in  this  state shall engage in unfair claim settlement
 practices. Any of the following acts by an insurer, if committed without
 just cause and performed with such frequency as to  indicate  a  general
 business  practice,  shall constitute unfair claim settlement practices,
 PROVIDED, HOWEVER, THAT IN  THE  EVENT  THE  GOVERNOR  HAS  PURSUANT  TO
 SECTION TWENTY-NINE-A OF THE EXECUTIVE LAW SUSPENDED ANY STATUTE IN THIS
 CHAPTER  AS  A  RESULT  OF  A  STATE  DISASTER EMERGENCY, SUCH ACT SHALL
 CONSTITUTE AN UNFAIR CLAIM SETTLEMENT PRACTICE WITHOUT RESPECT TO WHETH-
 ER SUCH ACT WAS INDICATIVE OF A GENERAL BUSINESS PRACTICE:
   (1) knowingly misrepresenting to claimants pertinent facts  or  policy
 provisions relating to coverages at issue;
   (2) failing to acknowledge with reasonable promptness pertinent commu-
 nications as to claims arising under its policies;
   (3) failing to adopt and implement reasonable standards for the prompt
 investigation of claims arising under its policies;
   (4)  not attempting in good faith to effectuate prompt, fair and equi-
 table settlements of claims submitted  in  which  liability  has  become
 reasonably  clear, except where there is a reasonable basis supported by
 specific information available for review by  the  department  that  the
 
  EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                       [ ] is old law to be omitted.
              

                                                            LBD06885-01-7

 A. 4671                             2
 
 claimant  has caused the loss to occur by arson. After receiving a prop-
 erly executed proof of loss, the insurer shall advise  the  claimant  of
 acceptance or denial of the claim within thirty working days;
   (5) compelling policyholders to institute suits to recover amounts due
 under its policies by offering substantially less than the amounts ulti-
 mately recovered in suits brought by them;
   (6)  failing  to promptly disclose coverage pursuant to subsection (d)
 or subparagraph (A) of paragraph two of subsection (f) of section  three
 thousand four hundred twenty of this chapter; [or]
   (7)  submitting  reasonably rendered claims to the independent dispute
 resolution process  established  under  article  six  of  the  financial
 services law[.]; OR
   (8)  IN  ADDITION  TO  THE FOREGOING, WHEN THE GOVERNOR HAS DECLARED A
 STATE DISASTER EMERGENCY, THE FOLLOWING PRACTICES SHALL BE DEEMED UNFAIR
 CLAIM SETTLEMENT PRACTICES:
   (A) ATTEMPTING TO SETTLE A CLAIM ON THE BASIS OF A DOCUMENT  THAT  WAS
 ALTERED WITHOUT NOTICE TO THE CONSUMER;
   (B)  MAKING A MATERIAL MISREPRESENTATION FOR THE PURPOSE OF SETTLING A
 CLAIM ON LESS FAVORABLE TERMS THAN THOSE PROVIDED IN THE POLICY;
   (C) FAILING TO PROMPTLY NOTIFY THE INSURED OF ANY ADDITIONAL  INFORMA-
 TION  NECESSARY  FOR THE PROCESSING OF THE CLAIM, AS WELL AS THE REASONS
 WHY SUCH INFORMATION IS NECESSARY;
   (D) FAILING TO CONDUCT AN ON-SITE  INSPECTION  WITHIN  SEVEN  BUSINESS
 DAYS FROM SUBMISSION OF THE CLAIM;
   (E)  FAILING  TO  PROVIDE  THE  CLAIMANT WITH A COPY OF THE ADJUSTER'S
 REPORT WITHIN THREE BUSINESS DAYS FROM THE INSPECTION;
   (F) FAILING TO PROVIDE A DETERMINATION  ON  THE  CLAIM  WITHIN  THIRTY
 CALENDAR DAYS FROM FURNISHING CLAIMANT WITH A COPY OF THE REPORT; AND
   (G)  IF DAMAGES ARE DETERMINED TO BE COVERED UNDER THE POLICY, FAILING
 TO PAY AT LEAST TWENTY PERCENT OF THE TOTAL  CLAIM  UPON  SUCH  DETERMI-
 NATION AND THE CLAIM IN FULL WITHIN THIRTY DAYS OF DETERMINATION.
   (b)  Evidence  as to numbers and types of complaints to the department
 against an insurer and as to the department's complaint experience  with
 other insurers writing similar lines of insurance shall be admissible in
 evidence in any administrative or judicial proceeding under this section
 or  article  twenty-four or seventy-four of this chapter, but no insurer
 shall be deemed in violation of this section solely  by  reason  of  the
 numbers and types of such complaints.
   (c)  If it is found, after notice and an opportunity to be heard, that
 an insurer has violated this section,  each  instance  of  noncompliance
 with  subsection  (a) [hereof] OF THIS SECTION may be treated as a sepa-
 rate violation of this section  for  purposes  of  ordering  a  monetary
 penalty  pursuant  to subsection (b) of section one hundred nine of this
 chapter. A violation of this section shall not be a misdemeanor.
   § 2. The insurance law is amended by adding a new  section  2601-a  to
 read as follows:
   §  2601-A.  UNFAIR  CLAIM  SETTLEMENT  PRACTICES DURING STATE DISASTER
 EMERGENCY; CIVIL REMEDY. (A) IN THE EVENT THE GOVERNOR HAS  PURSUANT  TO
 SECTION TWENTY-NINE-A OF THE EXECUTIVE LAW SUSPENDED ANY STATUTE IN THIS
 CHAPTER AS A RESULT OF A STATE DISASTER EMERGENCY AN INSURER DOING BUSI-
 NESS  IN  THIS STATE SHALL BE LIABLE TO THE HOLDER OF A POLICY ISSUED OR
 RENEWED PURSUANT TO ARTICLE THIRTY-FOUR OF THIS CHAPTER FOR  DAMAGES  AS
 PROVIDED IN THIS SECTION UPON SUCH POLICY HOLDER PROVING BY A PREPONDER-
 ANCE  OF THE EVIDENCE THAT SUCH INSURER'S REFUSAL TO PAY OR UNREASONABLE
 DELAY IN PAYMENT TO THE POLICY HOLDER OF AMOUNTS CLAIMED  TO  BE  DUE  A
 POLICY  WAS NOT SUBSTANTIALLY JUSTIFIED. AN INSURER IS NOT SUBSTANTIALLY

 A. 4671                             3
 
 JUSTIFIED IN REFUSING TO PAY OR IN UNREASONABLY  DELAYING  PAYMENT  WHEN
 THE INSURER:
   (1) INTENTIONALLY, RECKLESSLY OR BY GROSS NEGLIGENCE FAILED TO PROVIDE
 THE POLICY HOLDER WITH ACCURATE INFORMATION CONCERNING POLICY PROVISIONS
 RELATING TO THE COVERAGE AT ISSUE;
   (2)  FAILED  TO  EFFECTUATE IN GOOD FAITH A PROMPT, FAIR AND EQUITABLE
 SETTLEMENT OF A CLAIM SUBMITTED BY SUCH POLICY HOLDER IN WHICH LIABILITY
 OF SUCH INSURER TO SUCH POLICY HOLDER WAS REASONABLY CLEAR;
   (3) FAILED TO PROVIDE A WRITTEN DENIAL OF A POLICY HOLDER'S CLAIM WITH
 A FULL AND COMPLETE EXPLANATION OF SUCH DENIAL, INCLUDING REFERENCES  TO
 SPECIFIC POLICY PROVISIONS WHEREVER POSSIBLE;
   (4)  FAILED TO MAKE A FINAL DETERMINATION AND NOTIFY THE POLICY HOLDER
 IN WRITING OF ITS POSITION ON BOTH  LIABILITY  FOR,  AND  THE  INSURER'S
 VALUATION  OF,  A  CLAIM  WITHIN  NINETY  DAYS  OF  THE DATE ON WHICH IT
 RECEIVED ACTUAL OR CONSTRUCTIVE NOTICE OF THE LOSS UPON WHICH THE  CLAIM
 IS BASED;
   (5)  FAILED TO ACT IN GOOD FAITH BY COMPELLING POLICY HOLDER TO INSTI-
 TUTE SUIT TO RECOVER AMOUNTS DUE UNDER ITS POLICY BY  OFFERING  SUBSTAN-
 TIALLY  LESS  THAN  THE  AMOUNTS ULTIMATELY RECOVERED IN SUIT BROUGHT BY
 SUCH POLICY HOLDER; OR
   (6) HAS ENGAGED IN ANY  OTHER  UNFAIR  CLAIM  SETTLEMENT  PRACTICE  AS
 DEFINED IN PARAGRAPH EIGHT OF SUBSECTION (A) OF SECTION TWO THOUSAND SIX
 HUNDRED ONE OF THIS ARTICLE.
   (B) ANY POLICY HOLDER WHO ESTABLISHES LIABILITY PURSUANT TO SUBSECTION
 (A) OF THIS SECTION SHALL BE ENTITLED TO RECOVER, IN ADDITION TO AMOUNTS
 DUE  UNDER  THE POLICY, INTEREST, COSTS, AND DISBURSEMENTS, COMPENSATORY
 DAMAGES AND REASONABLE ATTORNEYS' FEES INCURRED  BY  THE  POLICY  HOLDER
 FROM  THE  DATE  OF  THE  LOSS, IN RECOVERING MONIES DUE PURSUANT TO THE
 TERMS OF THE POLICY.
   (C) ANY POLICY HOLDER MAY RECOVER DAMAGES FROM AN INSURER DOING  BUSI-
 NESS  IN THIS STATE PURSUANT TO THIS SECTION EITHER AS PART OF AN ACTION
 TO RECOVER UNDER THE TERMS OF AN  INSURANCE  POLICY  OR  IN  A  SEPARATE
 ACTION.
   (D)  IN  ANY  TRIAL  OF  A CAUSE OF ACTION ASSERTED AGAINST AN INSURER
 PURSUANT TO THIS SECTION, EVIDENCE OF SETTLEMENT DISCUSSIONS WRITTEN AND
 VERBAL OFFERS TO COMPROMISE AND OTHER EVIDENCE RELATING  TO  THE  CLAIMS
 PROCESS  SHALL  BE ADMISSIBLE. IF CAUSES OF ACTION RELATING TO LIABILITY
 OF THE INSURER UNDER THE POLICY AND UNDER THIS SECTION  ARE  ALLEGED  IN
 THE  SAME  ACTION,  THE COURT MAY BIFURCATE THE TRIAL OF ISSUES SO AS TO
 AVOID PREJUDICE TO THE INSURER ON THE ISSUE OF LIABILITY UNDER THE POLI-
 CY AND FACILITATE ADMISSIBILITY OF EVIDENCE  ON  THE  CAUSES  OF  ACTION
 ASSERTED PURSUANT TO THIS SECTION.
   (E)  ALL  AMOUNTS  RECOVERED  FROM  AN  INSURER  AS ACTUAL DAMAGES AND
 REASONABLE ATTORNEYS' FEES IN ANY  ACTION  AUTHORIZED  IN  THIS  SECTION
 SHALL  BE  EXCLUDED BY THE INSURER IN ITS DETERMINATIONS OF THE PREMIUMS
 IT WILL CHARGE ALL POLICY HOLDERS ON ALL POLICIES ISSUED BY IT.
   § 3. This act shall take effect immediately.