LBD06374-01-1
S. 3125 2
ARISING out of a CONSUMER transaction wherein credit has been offered or
extended to a natural person, and the money, property [or], INSURANCE,
service OR SERVICES which [was] ARE the subject of the transaction [was]
ARE primarily for personal, family or household purposes, WHETHER OR NOT
SUCH OBLIGATION HAS BEEN REDUCED TO A JUDGMENT. The term includes an
obligation of a natural person who is a co-maker, endorser, guarantor or
surety as well as the natural person to whom such credit was originally
extended.
2. "Debtor" means any natural person who owes or who is asserted to
owe a [consumer claim] CONSUMER DEBT.
3. "[Principal creditor] CREDITOR" means any person, firm, ASSOCI-
ATION, corporation, [or] organization [to whom] OR OTHER BUSINESS ENTITY
THAT OFFERS OR EXTENDS CREDIT, CREATING a consumer [claim is] DEBT owed,
due or asserted to be due or owed, [or any assignee for value of said
person, firm, corporation or organization] BUT SUCH TERM DOES NOT
INCLUDE ANY PERSON, ASSOCIATION, FIRM, CORPORATION, ORGANIZATION OR
OTHER BUSINESS ENTITY TO THE EXTENT THAT IT RECEIVES AN ASSIGNMENT OR
TRANSFER OF A DEBT IN DEFAULT SOLELY FOR THE PURPOSE OF FACILITATING
COLLECTION OF SUCH DEBT FOR ANOTHER.
4. "COMMUNICATION" MEANS THE CONVEYING OF INFORMATION REGARDING A DEBT
DIRECTLY OR INDIRECTLY TO ANY PERSON THROUGH ANY MEDIUM.
5. "CONSUMER" MEANS ANY NATURAL PERSON OBLIGATED OR ALLEGEDLY OBLI-
GATED TO PAY ANY DEBT ARISING OUT OF A TRANSACTION IN WHICH THE MONEY,
PROPERTY, INSURANCE, OR SERVICES WHICH ARE THE SUBJECT OF THE TRANS-
ACTION ARE PRIMARILY FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES, WHETH-
ER OR NOT SUCH OBLIGATION HAS BEEN REDUCED TO JUDGMENT.
6. "Debt collection agency" shall mean a person, firm or corporation
engaged in business, the principal purpose of which is to regularly
collect or attempt to collect debts: (a) owed or due or asserted to be
owed or due to another; or (b) obtained by, or assigned to, such person,
firm or corporation, that are in default when obtained or acquired by
such person, firm or corporation.
7. "LOCATION INFORMATION" MEANS A CONSUMER'S PLACE OF ABODE AND HIS OR
HER TELEPHONE NUMBER AT SUCH PLACE, OR HIS OR HER PLACE OF EMPLOYMENT.
8. "VERIFICATION OF THE DEBT" MEANS A COPY OF THE LAST BILL OR NOTICE
OF COLLECTION SENT FROM THE CREDITOR TO THE DEBTOR, ANY JUDGMENT LEVIED
IN CONJUNCTION WITH SUCH DEBT, AND, IF APPLICABLE, A COPY OF THE JUDG-
MENT RELEASE AND A COPY OF THE WRITTEN COMMUNICATION ADVISING THE DEBTOR
THAT HIS OR HER DEBT HAS BEEN SOLD OR TRANSFERRED.
§ 601. Prohibited CREDITOR practices. No [principal] creditor, as
defined by this article, or his OR HER agent shall:
1. Simulate in any manner a law enforcement officer, or a represen-
tative of any governmental agency of the state of New York or any of its
political subdivisions; or
2. Knowingly collect, attempt to collect, or assert a right to any
collection fee, attorney's fee, court cost or expense unless such
[changes] CHARGES are justly due and legally chargeable against the
debtor; or
3. Disclose or threaten to disclose information affecting the debtor's
reputation for credit worthiness with knowledge or reason to know that
the information is false; or
4. Communicate or threaten to communicate the nature of a consumer
[claim] DEBT to the debtor's employer prior to obtaining final judgment
against the debtor. The provisions of this subdivision shall not
prohibit a [principal] creditor from communicating with the debtor's
S. 3125 3
employer to execute a wage assignment agreement if the debtor has
consented to such an agreement; or
5. Disclose or threaten to disclose information concerning the exist-
ence of a debt known to be disputed by the debtor without disclosing
that fact; or
6. Communicate with the debtor or any member of his OR HER family or
household AT ANY TIME OTHER THAN BETWEEN THE HOURS OF 8:00 A.M. AND 9:00
P.M. LOCAL TIME OR with such frequency [or at such unusual hours] or in
such a manner as can reasonably be expected to abuse or harass the
debtor; or
7. Threaten any action which the [principal] creditor in the usual
course of his OR HER business does not in fact take; or
8. Claim, or attempt or threaten to enforce a right with knowledge or
reason to know that the right does not exist; or
9. Use a communication which simulates in any manner legal or judicial
process or which gives the appearance of being authorized, issued or
approved by a government, governmental agency, or attorney at law when
it is not; or
10. Remotely disable a vehicle using a payment assurance device
defined in paragraph sixty-a of subsection (a) of section 9-102 of the
uniform commercial code or by any other means in order to repossess a
debtor's vehicle without first having given written notice of the possi-
ble remote disabling of a vehicle in the method and timetable agreed
upon by the consumer and the creditor in the initial contract for
services. The notice shall be mailed by registered or certified mail to
the address at which the debtor will be residing on the expected date of
the remote disabling of the vehicle. The notice shall be postmarked no
later than ten days prior to the date on which the [principal] creditor
or his OR HER agent obtains the right to remotely disable the vehicle;
or
11. If such [principal] creditor or agent sends more than fifty infor-
mation subpoenas per month, fail to keep complete records concerning all
information subpoenas sent by such [principal] creditor or agent. Such
records shall be maintained for five years. Contemporaneous records
shall be kept that set forth with specificity the grounds for such
[principal] creditor or agent's reasonable belief, which must be certi-
fied and accompany each information subpoena pursuant to rule fifty-two
hundred twenty-four of the civil practice law and rules, that the party
receiving the subpoena has in its possession information about the
debtor that will assist the creditor in collecting his or her judgement.
In addition to any other penalty that may be imposed, failure to main-
tain records in accordance with this subdivision shall subject such
[principal] creditor or agent to a civil penalty of not more than fifty
dollars per subpoena, up to a maximum of five thousand dollars per
violation, in an action brought by the attorney general[; or].
§ 601-a. Disclosure by [principal] creditors and/or debt collection
agencies. No [principal] creditors and/or debt collection agencies shall
make any representation that a person is required to pay the debt of a
family member in a way that contravenes with the Fair Debt Collection
Practices Act (15 USC § 1692 et seq.). In addition, the [principal]
creditors and/or debt collection agencies shall not make any misrepre-
sentation about the family member's obligation to pay such debts.
§ 602. CREDITOR RESPONSIBILITIES. EVERY CREDITOR OR HIS OR HER AGENT
SHALL SEND A NOTICE TO THE LAST KNOWN ADDRESS OF THE DEBTOR ADVISING THE
DEBTOR WHEN HIS OR HER DEBT IS BEING SOLD OR TRANSFERRED, PRIOR TO OR
CONTEMPORANEOUS WITH THE SALE OF THE DEBT. A COPY OF THIS NOTICE SHALL
S. 3125 4
BE TRANSMITTED TO THE PERSON, FIRM, ORGANIZATION OR ENTITY TO WHOM THE
CREDITOR OR HIS OR HER AGENT HAS AGREED TO SELL OR TRANSFER THE DEBT,
ALONG WITH A COPY OF ANY NOTICE IN REGARD TO THE DEBT PROVIDED TO THE
CREDITOR IN ACCORDANCE WITH PARAGRAPH (B) OF SUBDIVISION SEVEN OF
SECTION SIX HUNDRED THREE OF THIS ARTICLE. A CREDITOR SHALL PROVIDE A
COPY OF SUCH NOTICE TO ANY DEBT COLLECTION AGENCY HIRED TO COLLECT SUCH
DEBT.
§ 603. PROHIBITED DEBT COLLECTION PRACTICES. IT IS AN UNCONSCIONABLE
AND DECEPTIVE TRADE PRACTICE FOR A DEBT COLLECTION AGENCY TO ATTEMPT TO
COLLECT A DEBT OWED, DUE, OR ASSERTED TO BE OWED OR DUE EXCEPT IN
ACCORDANCE WITH THE FOLLOWING:
1. ACQUISITION OF LOCATION INFORMATION. ANY DEBT COLLECTION AGENCY
COMMUNICATING WITH ANY PERSON OTHER THAN THE CONSUMER FOR THE PURPOSE OF
ACQUIRING LOCATION INFORMATION ABOUT THE CONSUMER IN ORDER TO COLLECT A
DEBT SHALL:
(A) IDENTIFY HIMSELF OR HERSELF, STATE THAT HE OR SHE IS CONFIRMING OR
CORRECTING LOCATION INFORMATION ABOUT THE CONSUMER, AND, ONLY IF
EXPRESSLY REQUESTED, IDENTIFY HIS OR HER EMPLOYER;
(B) NOT STATE OR IMPLY THAT SUCH CONSUMER OWES ANY DEBT;
(C) NOT COMMUNICATE WITH ANY SUCH PERSON MORE THAN ONCE, UNLESS
REQUESTED TO DO SO BY SUCH PERSON OR UNLESS THE DEBT COLLECTION AGENCY
REASONABLY BELIEVES THAT THE EARLIER RESPONSE OF SUCH PERSON IS ERRONE-
OUS OR INCOMPLETE AND THAT SUCH PERSON NOW HAS CORRECT OR COMPLETE
LOCATION INFORMATION. FOR THE PURPOSES OF THIS PARAGRAPH, THE DEBT
COLLECTION AGENCY NEED NOT COUNT AS A COMMUNICATION RETURNED UNOPENED
MAIL OR A MESSAGE LEFT WITH A PARTY OTHER THAN THE PERSON THE DEBT
COLLECTION AGENCY IS ATTEMPTING TO REACH IN ORDER TO ACQUIRE LOCATION
INFORMATION ABOUT THE CONSUMER, AS LONG AS THE MESSAGE IS LIMITED TO A
TELEPHONE NUMBER, THE NAME OF THE DEBT COLLECTION AGENCY AND A REQUEST
THAT THE RECIPIENT TELEPHONE THE DEBT COLLECTION AGENCY;
(D) NOT COMMUNICATE BY POST CARD;
(E) NOT USE ANY LANGUAGE OR SYMBOL ON ANY ENVELOPE OR IN THE CONTENTS
OF ANY COMMUNICATION EFFECTED BY THE MAILS OR TELEGRAM THAT INDICATES
THAT THE DEBT COLLECTION AGENCY IS IN THE DEBT COLLECTION BUSINESS OR
THAT THE COMMUNICATION RELATES TO THE COLLECTION OF A DEBT, PROVIDED
THAT A DEBT COLLECTION AGENCY MAY USE ITS BUSINESS NAME OR THE NAME OF A
DEPARTMENT WITHIN ITS ORGANIZATION AS LONG AS ANY NAME USED DOES NOT
CONNOTE DEBT COLLECTION; AND
(F) IF THE DEBT COLLECTION AGENCY KNOWS THE CONSUMER IS REPRESENTED BY
AN ATTORNEY WITH REGARD TO THE SUBJECT DEBT AND IF THE DEBT COLLECTION
AGENCY HAS KNOWLEDGE OF THE ATTORNEY'S NAME AND ADDRESS OR CAN READILY
ASCERTAIN SUCH ATTORNEY'S NAME AND ADDRESS, NOT COMMUNICATE WITH ANY
PERSON OTHER THAN THAT ATTORNEY FOR THE PURPOSE OF ACQUIRING LOCATION
INFORMATION ABOUT THE CONSUMER UNLESS THE ATTORNEY FAILS TO PROVIDE THE
CONSUMER'S LOCATION WITHIN A REASONABLE PERIOD OF TIME AFTER A REQUEST
FOR THE CONSUMER'S LOCATION FROM THE DEBT COLLECTION AGENCY AND:
(I) INFORMS THE DEBT COLLECTION AGENCY THAT HE OR SHE IS NOT AUTHOR-
IZED TO ACCEPT PROCESS FOR THE CONSUMER, OR
(II) FAILS TO RESPOND TO THE DEBT COLLECTION AGENCY'S INQUIRY ABOUT
THE ATTORNEY'S AUTHORITY TO ACCEPT PROCESS WITHIN A REASONABLE PERIOD OF
TIME AFTER THE INQUIRY.
2. COMMUNICATION IN CONNECTION WITH DEBT COLLECTION. (A) WITHOUT THE
PRIOR WRITTEN CONSENT OF THE CONSUMER GIVEN DIRECTLY TO THE DEBT
COLLECTION AGENCY AFTER THE INSTITUTION OF DEBT COLLECTION PROCEDURES,
OR WITHOUT PERMISSION OF A COURT OF COMPETENT JURISDICTION, A DEBT
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COLLECTION AGENCY SHALL NOT COMMUNICATE WITH THE CONSUMER IN CONNECTION
WITH THE COLLECTION OF ANY DEBT:
(I) ORALLY, AT ANY TIME OTHER THAN BETWEEN THE HOURS OF 8:00 A.M. AND
9:00 P.M. LOCAL TIME OR ANY UNUSUAL PLACE KNOWN, OR WHICH SHOULD BE
KNOWN, TO BE INCONVENIENT TO THE CONSUMER;
(II) AT THE CONSUMER'S PLACE OF EMPLOYMENT. IF THE DEBT COLLECTION
AGENCY HAS RECEIVED CONSENT FROM THE CONSUMER TO COMMUNICATE WITH THE
CONSUMER AT THE CONSUMER'S PLACE OF EMPLOYMENT, THE DEBT COLLECTION
AGENCY MAY COMMUNICATE WITH THE CONSUMER, UNLESS THE DEBT COLLECTION
AGENCY KNOWS OR HAS REASON TO KNOW THAT THE CONSUMER'S EMPLOYER OR
SUPERVISOR PROHIBITS THE CONSUMER FROM RECEIVING SUCH A COMMUNICATION;
OR
(III) WITH EXCESSIVE FREQUENCY. IN THE ABSENCE OF KNOWLEDGE OF CIRCUM-
STANCES TO THE CONTRARY, A DEBT COLLECTION AGENCY SHALL ASSUME THAT MORE
THAN TWICE DURING A SEVEN-CALENDAR-DAY PERIOD IS EXCESSIVELY FREQUENT.
IN MAKING ITS CALCULATION, THE DEBT COLLECTION AGENCY NEED NOT INCLUDE
ANY COMMUNICATION BETWEEN A CONSUMER AND THE DEBT COLLECTION AGENCY
WHICH IS IN RESPONSE TO AN ORAL OR WRITTEN COMMUNICATION FROM THE
CONSUMER, OR RETURNED UNOPENED MAIL, OR A MESSAGE LEFT WITH A PARTY
OTHER THAN ONE WHO IS RESPONSIBLE FOR THE DEBT AS LONG AS THE MESSAGE IS
LIMITED TO A TELEPHONE NUMBER, THE NAME OF THE DEBT COLLECTION AGENCY
AND A REQUEST THAT ONE WHO IS RESPONSIBLE FOR THE DEBT TELEPHONE THE
DEBT COLLECTION AGENCY; OR ANY COMMUNICATION WHICH IS REQUIRED BY LAW OR
CHOSEN FROM AMONG ALTERNATIVES OF WHICH ONE IS REQUIRED BY LAW.
(B) IN ORDER TO COLLECT A DEBT, AND EXCEPT AS PROVIDED BY SUBDIVISION
ONE OF THIS SECTION, WITHOUT THE PRIOR WRITTEN CONSENT OF THE CONSUMER
GIVEN DIRECTLY TO THE DEBT COLLECTION AGENCY AFTER THE INSTITUTION OF
DEBT COLLECTION PROCEDURES, OR WITHOUT THE PRIOR WRITTEN CONSENT OF THE
CONSUMER'S ATTORNEY OR WITHOUT THE EXPRESS PERMISSION OF A COURT OF
COMPETENT JURISDICTION, OR AS REASONABLY NECESSARY TO EFFECTUATE A POST
JUDGMENT JUDICIAL REMEDY, A DEBT COLLECTION AGENCY MAY NOT COMMUNICATE,
IN CONNECTION WITH THE COLLECTION OF ANY DEBT, WITH ANY PERSON OTHER
THAN THE CONSUMER, HIS OR HER ATTORNEY, A CONSUMER REPORTING AGENCY IF
OTHERWISE PERMITTED BY LAW, THE CREDITOR, THE ATTORNEY OF THE CREDITOR,
OR ATTORNEY OF THE DEBT COLLECTION AGENCY.
(C) AFTER INSTITUTION OF DEBT COLLECTION, A DEBT COLLECTION AGENCY
SHALL NOT COMMUNICATE WITH A CONSUMER WITH RESPECT TO A DEBT IF THE
CONSUMER HAS NOTIFIED THE DEBT COLLECTION AGENCY IN WRITING THAT THE
CONSUMER REFUSES TO PAY A DEBT OR WISHES THE DEBT COLLECTION AGENCY TO
CEASE FURTHER COMMUNICATION WITH THE CONSUMER WITH RESPECT TO THAT DEBT,
EXCEPT:
(I) TO ADVISE THE CONSUMER THAT THE DEBT COLLECTION AGENCY'S FURTHER
EFFORTS ARE BEING TERMINATED;
(II) TO NOTIFY THE CONSUMER THAT THE DEBT COLLECTION AGENCY MAY INVOKE
SPECIFIED REMEDIES WHICH ARE ORDINARILY INVOKED BY SUCH DEBT COLLECTION
AGENCY;
(III) WHERE APPLICABLE, TO NOTIFY THE CONSUMER THAT THE DEBT
COLLECTION AGENCY INTENDS TO INVOKE A SPECIFIED REMEDY; OR
(IV) TO RESPOND TO EACH SUBSEQUENT COMMUNICATION FROM THE CONSUMER.
(D) FOR THE PURPOSE OF THIS SUBDIVISION THE TERM "CONSUMER" INCLUDES
THE CONSUMER'S PARENT (IF THE CONSUMER IS A MINOR), GUARDIAN, EXECUTOR,
ADMINISTRATOR, AND SPOUSE (UNLESS THE DEBT COLLECTION AGENCY KNOWS OR
HAS REASON TO KNOW THAT THE CONSUMER IS LEGALLY SEPARATED FROM OR NO
LONGER LIVING WITH HIS OR HER SPOUSE), OR AN INDIVIDUAL AUTHORIZED BY
THE CONSUMER TO MAKE PURCHASES AGAINST THE ACCOUNT WHICH IS THE SUBJECT
OF THE COLLECTION EFFORTS. A REQUEST THAT THE DEBT COLLECTION AGENCY
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CEASE FURTHER COMMUNICATION, PROVIDED FOR UNDER THIS SUBDIVISION, IF
MADE BY THE CONSUMER'S SPOUSE OR AN INDIVIDUAL AUTHORIZED BY THE CONSUM-
ER TO MAKE PURCHASES AGAINST THE ACCOUNT, ONLY AFFECTS THE DEBT
COLLECTION AGENCY'S ABILITY TO COMMUNICATE FURTHER WITH THE PERSON
MAKING THE REQUEST.
3. HARASSMENT OR ABUSE. A DEBT COLLECTION AGENCY SHALL NOT HARASS,
OPPRESS OR ABUSE ANY PERSON IN CONNECTION WITH THE COLLECTION OF A DEBT.
WITHOUT LIMITING THE GENERAL APPLICATION OF THE FOREGOING, THE FOLLOWING
CONDUCT IS PROHIBITED:
(A) THE USE OR THREAT OF VIOLENCE OR OTHER CRIMINAL MEANS TO HARM THE
PHYSICAL PERSON, REPUTATION, OR PROPERTY OF ANY PERSON;
(B) THE USE OF OBSCENE OR PROFANE LANGUAGE OR LANGUAGE THE NATURAL
CONSEQUENCE OF WHICH IS TO ABUSE THE RECIPIENT OF THE COMMUNICATION;
(C) THE ADVERTISEMENT FOR SALE OF ANY DEBT TO COERCE PAYMENT OF THE
DEBT;
(D) CAUSING A TELEPHONE TO RING OR ENGAGING ANY PERSON IN TELEPHONE
CONVERSATION REPEATEDLY OR CONTINUOUSLY WITH INTENT TO ANNOY, ABUSE, OR
HARASS ANY PERSON AT THE CALLED NUMBER;
(E) THE PUBLICATION OF A LIST OF CONSUMERS WHO ALLEGEDLY REFUSE TO PAY
DEBTS, EXCEPT TO ANOTHER EMPLOYEE OF THE DEBT COLLECTION AGENCY'S
EMPLOYER OR TO A CONSUMER REPORTING AGENCY OR TO PERSONS MEETING THE
REQUIREMENTS OF 15 USC 1681A(F) OR 15 USC 1681B(3); OR
(F) EXCEPT AS PROVIDED BY SUBDIVISION ONE OF THIS SECTION, THE PLACE-
MENT OF TELEPHONE CALLS WITHOUT MEANINGFUL DISCLOSURE OF THE CALLER'S
IDENTITY.
4. FALSE OR MISLEADING REPRESENTATIONS. A DEBT COLLECTION AGENCY SHALL
NOT MAKE ANY FALSE, DECEPTIVE, OR MISLEADING REPRESENTATION OR MEANS IN
CONNECTION WITH THE COLLECTION OF ANY DEBT. WITHOUT LIMITING THE GENERAL
APPLICATION OF THE FOREGOING, THE FOLLOWING CONDUCT IS PROHIBITED:
(A) THE FALSE REPRESENTATION OR IMPLICATION THAT THE DEBT COLLECTION
AGENCY IS VOUCHED FOR, BONDED BY, OR AFFILIATED WITH THE UNITED STATES
OR ANY STATE, INCLUDING THE USE OF ANY BADGE, UNIFORM OR FACSIMILE THER-
EOF;
(B) THE FALSE REPRESENTATION OF:
(I) THE CHARACTER, AMOUNT, OR LEGAL STATUS OF ANY DEBT, OR
(II) ANY SERVICES RENDERED OR COMPENSATION WHICH MAY BE LAWFULLY
RECEIVED BY ANY DEBT COLLECTION AGENCY FOR THE COLLECTION OF A DEBT;
(C) THE FALSE REPRESENTATION OR IMPLICATION THAT ANY INDIVIDUAL IS AN
ATTORNEY OR ANY COMMUNICATION IS FROM AN ATTORNEY;
(D) THE REPRESENTATION OR IMPLICATION THAT NONPAYMENT OF ANY DEBT WILL
RESULT IN THE ARREST OR IMPRISONMENT OF ANY PERSON OR THE SEIZURE,
GARNISHMENT, ATTACHMENT, OR SALE OF ANY PROPERTY OR WAGES OF ANY PERSON
UNLESS SUCH ACTION IS LAWFUL AND THE DEBT COLLECTION AGENCY OR CREDITOR
INTENDS TO PURSUE SUCH ACTION;
(E) THE THREAT TO TAKE ANY ACTION THAT CANNOT LEGALLY BE TAKEN OR THAT
IS NOT INTENDED TO BE TAKEN;
(F) THE FALSE REPRESENTATION OR IMPLICATION THAT A SALE, REFERRAL, OR
OTHER TRANSFER OF ANY INTEREST IN A DEBT SHALL CAUSE THE CONSUMER TO:
(I) LOSE ANY CLAIM OR DEFENSE TO PAYMENT OF THE DEBT; OR
(II) BECOME SUBJECT TO ANY PRACTICE PROHIBITED BY THIS ARTICLE;
(G) THE FALSE REPRESENTATION OR IMPLICATION MADE IN ORDER TO DISGRACE
THE CONSUMER THAT THE CONSUMER COMMITTED ANY CRIME OR OTHER CONDUCT;
(H) THE FALSE REPRESENTATION OR IMPLICATION THAT ACCOUNTS HAVE BEEN
TURNED OVER TO INNOCENT PURCHASERS FOR VALUE;
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(I) COMMUNICATING OR THREATENING TO COMMUNICATE TO ANY PERSON CREDIT
INFORMATION WHICH IS KNOWN OR WHICH SHOULD BE KNOWN TO BE FALSE, INCLUD-
ING THE FAILURE TO COMMUNICATE A DISPUTED DEBT'S STATUS AS DISPUTED;
(J) THE FALSE REPRESENTATION OR IMPLICATION THAT DOCUMENTS ARE LEGAL
PROCESS;
(K) THE USE OF ANY FALSE REPRESENTATION OR DECEPTIVE MEANS TO COLLECT
OR ATTEMPT TO COLLECT ANY DEBT OR TO OBTAIN INFORMATION CONCERNING A
CONSUMER;
(L) THE USE OR DISTRIBUTION OF ANY WRITTEN COMMUNICATION WHICH SIMU-
LATES OR IS FALSELY REPRESENTED TO BE A DOCUMENT AUTHORIZED, ISSUED, OR
APPROVED BY ANY COURT, OFFICIAL OR AGENCY OF THE UNITED STATES, THE
STATE OR ANY POLITICAL SUBDIVISION THEREOF, OR WHICH CREATES A FALSE
IMPRESSION AS TO ITS SOURCE, AUTHORIZATION, OR APPROVAL;
(M) THE FALSE REPRESENTATION OR IMPLICATION THAT DOCUMENTS ARE NOT
LEGAL PROCESS FORMS AND DO NOT REQUIRE ACTION BY THE CONSUMER;
(N) THE FALSE REPRESENTATION OR IMPLICATION THAT A DEBT COLLECTION
AGENCY OPERATES OR IS EMPLOYED BY A CONSUMER REPORTING AGENCY AS DEFINED
BY 15 USC 1681A(F);
(O) EXCEPT AS OTHERWISE PROVIDED UNDER SUBDIVISION ONE OF THIS SECTION
AND EXCEPT FOR ANY COMMUNICATION WHICH IS REQUIRED BY LAW OR CHOSEN FROM
AMONG ALTERNATIVES OF WHICH ONE IS REQUIRED BY LAW, OR ANY FORMAL PLEAD-
ING IN CONNECTION WITH ANY LEGAL ACTION, THE FAILURE TO DISCLOSE CLEARLY
IN ALL COMMUNICATIONS MADE TO COLLECT A DEBT OR TO OBTAIN INFORMATION
ABOUT A CONSUMER, THAT THE DEBT COLLECTION AGENCY IS ATTEMPTING TO
COLLECT A DEBT AND THAT ANY INFORMATION OBTAINED WILL BE USED FOR THAT
PURPOSE; OR
(P) THE USE OF ANY BUSINESS, COMPANY, OR ORGANIZATION NAME OTHER THAN
THE TRUE NAME OF THE DEBT COLLECTION AGENCY'S BUSINESS, COMPANY, OR
ORGANIZATION.
5. UNFAIR PRACTICES. A DEBT COLLECTION AGENCY SHALL NOT USE ANY UNFAIR
OR UNCONSCIONABLE MEANS TO COLLECT OR ATTEMPT TO COLLECT A DEBT. WITHOUT
LIMITATION OF THE FOREGOING, SUCH PROHIBITED CONDUCT INCLUDES:
(A) THE COLLECTION OF ANY AMOUNT (INCLUDING ANY INTEREST, FEE, CHARGE,
OR EXPENSE INCIDENTAL TO THE PRINCIPAL OBLIGATION) UNLESS SUCH AMOUNT IS
EXPRESSLY AUTHORIZED BY THE AGREEMENT CREATING THE DEBT;
(B) THE SOLICITATION OR USE BY A DEBT COLLECTION AGENCY OF ANY POST-
DATED CHECK OR OTHER POSTDATED PAYMENT INSTRUMENT FOR THE PURPOSE OF
THREATENING OR INSTITUTING CRIMINAL PROSECUTION;
(C) CAUSING CHARGES TO BE MADE TO ANY PERSON FOR COMMUNICATIONS BY
MISREPRESENTATION OF TRUE PURPOSE OF THE COMMUNICATION. SUCH CHARGES
INCLUDE COLLECT TELEPHONE CALLS, TELEGRAM AND WIRELESS TELEPHONE FEES;
(D) TAKING OR THREATENING TO TAKE ANY NONJUDICIAL ACTION TO EFFECT
DISPOSSESSION OR DISABLEMENT OF PROPERTY IF:
(I) THERE IS NO PRESENT RIGHT TO POSSESSION OF THE PROPERTY CLAIMED AS
COLLATERAL;
(II) THERE IS NO PRESENT INTENTION TO TAKE POSSESSION OF THE PROPERTY;
OR
(III) THE PROPERTY IS EXEMPT BY LAW FROM SUCH DISPOSSESSION OR DISA-
BLEMENT;
(E) COMMUNICATING WITH A CONSUMER REGARDING A DEBT BY POST CARD;
(F) USING ANY LANGUAGE OR SYMBOL, OTHER THAN THE DEBT COLLECTION AGEN-
CY'S ADDRESS, ON ANY ENVELOPE WHEN COMMUNICATING WITH A CONSUMER BY USE
OF THE MAILS OR BY TELEGRAM, OR ELECTRONIC COMMUNICATION COPIED TO A
THIRD PARTY EXCEPT THAT A DEBT COLLECTION AGENCY MAY USE ITS BUSINESS
NAME OR THE NAME OF A DEPARTMENT WITHIN ITS ORGANIZATION AS LONG AS ANY
S. 3125 8
NAME USED DOES NOT INDICATE THAT HE OR SHE IS IN THE BUSINESS OF DEBT
COLLECTION;
(G) COMMUNICATING WITH A CONSUMER REGARDING A DEBT WITHOUT IDENTIFYING
HIMSELF OR HERSELF AND HIS OR HER EMPLOYER OR COMMUNICATING IN WRITING
WITH A CONSUMER REGARDING A DEBT WITHOUT IDENTIFYING HIMSELF OR HERSELF
BY NAME AND ADDRESS; OR
(H) IF ANY CONSUMER OWES MULTIPLE DEBTS AND MAKES ANY SINGLE PAYMENT
TO ANY DEBT COLLECTION AGENCY WITH RESPECT TO SUCH DEBTS, SUCH DEBT
COLLECTION AGENCY MAY NOT APPLY SUCH PAYMENT TO ANY DEBT WHICH IS
DISPUTED BY THE CONSUMER AND, WHERE APPLICABLE, SHALL APPLY SUCH PAYMENT
IN ACCORDANCE WITH THE CONSUMER'S DIRECTIONS.
6. DECEPTIVE FORMS. IT IS UNLAWFUL FOR ANY PERSON TO DESIGN, COMPILE
AND FURNISH ANY FORM KNOWING THAT SUCH FORM WOULD BE USED TO CREATE THE
FALSE BELIEF IN A CONSUMER THAT A PERSON OTHER THAN THE CREDITOR OF SUCH
CONSUMER IS PARTICIPATING IN THE COLLECTION OF OR IN AN ATTEMPT TO
COLLECT A DEBT SUCH CONSUMER ALLEGEDLY OWES SUCH CREDITOR, WHEN IN FACT
SUCH PERSON IS NOT SO PARTICIPATING.
7. VALIDATION OF DEBTS. THE FOLLOWING VALIDATION PROCEDURES SHALL BE
FOLLOWED BY DEBT COLLECTION AGENCIES:
(A) WITHIN FIVE DAYS AFTER THE INITIAL COMMUNICATION WITH A CONSUMER
IN CONNECTION WITH THE COLLECTION OF ANY DEBT, A DEBT COLLECTION AGENCY
SHALL, UNLESS THE FOLLOWING INFORMATION IS CONTAINED IN THE INITIAL
COMMUNICATION OR THE CONSUMER HAS PAID THE DEBT, SEND THE CONSUMER A
CLEAR WRITTEN NOTICE TITLED "DEBTOR'S RIGHTS", WHICH SHALL CONTAIN:
(I) THE DELINEATED AMOUNTS OF THE ORIGINAL DEBT, ANY INTEREST AND
PENALTIES ACCRUED, AND THE TOTAL DEBT DUE AT THE TIME OF THE NOTICE,
(II) THE NAME, ADDRESS AND TELEPHONE NUMBER OF THE CREDITOR TO WHOM
THE DEBT IS OWED, OR SUCH CREDITOR'S AGENT, AND THE NAME, ADDRESS AND
TELEPHONE NUMBER OF THE ORIGINAL CREDITOR, IF DIFFERENT FROM THE CURRENT
DEBT COLLECTION AGENCY,
(III) THE DATE THE DEBT WAS DEEMED IN DEFAULT,
(IV) A STATEMENT THAT UNLESS THE CONSUMER, WITHIN THIRTY DAYS AFTER
RECEIPT OF THE NOTICE, DISPUTES THE VALIDITY OF THE DEBT, OR ANY PORTION
THEREOF, THE DEBT WILL BE ASSUMED VALID BY THE DEBT COLLECTION AGENCY,
AND
(V) A STATEMENT THAT, IF THE CONSUMER NOTIFIES THE DEBT COLLECTION
AGENCY IN WRITING WITHIN THE THIRTY-DAY PERIOD AT THE ADDRESS DESIGNATED
BY THE DEBT COLLECTION AGENCY IN THE NOTICE, THAT THE DEBT, OR ANY
PORTION THEREOF IS DISPUTED, THE DEBT COLLECTION AGENCY WILL OBTAIN
VERIFICATION OF THE DEBT AGAINST THE CONSUMER AND A COPY OF SUCH VERIFI-
CATION WILL BE MAILED TO THE CONSUMER BY THE DEBT COLLECTION AGENCY.
(B) IF THE CONSUMER NOTIFIES THE DEBT COLLECTION AGENCY IN WRITING
WITHIN THE THIRTY-DAY PERIOD DESCRIBED IN PARAGRAPH (A) OF THIS SUBDIVI-
SION THAT THE DEBT, OR ANY PORTION THEREOF IS DISPUTED, OR IF NOTICE OF
SUCH DISPUTE IS GIVEN TO THE DEBT COLLECTION AGENCY IN ACCORDANCE WITH
THIS ARTICLE, THE DEBT COLLECTION AGENCY SHALL NOT ATTEMPT TO COLLECT
THE AMOUNT IN DISPUTE UNTIL THE DEBT COLLECTION AGENCY OBTAINS AND MAILS
TO THE CONSUMER VERIFICATION OF THE DEBT. A DEBT COLLECTION AGENCY THAT
RECEIVES SUCH WRITTEN NOTICE SHALL PROVIDE A COPY THEREOF TO THE OWNER
OF THE DEBT.
(C) THE DEBT COLLECTION AGENCY SHALL MAINTAIN FOR ONE YEAR FROM THE
DATE THE DEBTOR'S RIGHTS NOTICE WAS MAILED, DOCUMENTATION OF THE DATE
SUCH NOTICE WAS MAILED, THE DATE THE RESPONSE, IF ANY, WAS RECEIVED AND
ANY ACTION TAKEN FOLLOWING SUCH RESPONSE.
S. 3125 9
(D) THE FAILURE OF A CONSUMER TO DISPUTE THE VALIDITY OF A DEBT UNDER
THIS SECTION SHALL NOT BE CONSTRUED BY ANY COURT AS AN ADMISSION OF
LIABILITY BY THE CONSUMER.
(E) THE SENDING OR DELIVERY OF ANY FORM OR NOTICE WHICH DOES NOT
RELATE TO DEBT COLLECTION AND IS EXPRESSLY REQUIRED BY THE INTERNAL
REVENUE CODE OF 1986, TITLE V OF THE GRAMM-LEACH-BLILEY ACT, OR ANY
PROVISION OF FEDERAL OR STATE LAW RELATING TO NOTICE OF DATA SECURITY
BREACH OR PRIVACY, OR ANY REGULATION PRESCRIBED UNDER ANY SUCH PROVISION
OF LAW, SHALL NOT BE TREATED AS AN INITIAL COMMUNICATION IN CONNECTION
WITH DEBT COLLECTION FOR PURPOSES OF THIS SECTION.
(F) IF THE CONSUMER NOTIFIES THE DEBT COLLECTION AGENCY IN WRITING
AFTER THE THIRTY-DAY PERIOD DESCRIBED IN PARAGRAPH (A) OF THIS SUBDIVI-
SION THAT THE DEBT, OR ANY PORTION THEREOF IS DISPUTED, THE DEBT
COLLECTION AGENCY SHALL OBTAIN VERIFICATION OF THE DEBT, AND MAIL SUCH
VERIFICATION TO THE CONSUMER. THE DEBT COLLECTION AGENCY MAY CONTINUE TO
ATTEMPT TO COLLECT THE AMOUNT IN DISPUTE.
§ 603-A. SELLING OR TRANSFERRING OF DEBTS. EVERY DEBT PURCHASER OR HIS
OR HER AGENT SHALL SEND A NOTICE TO THE LAST KNOWN ADDRESS OF THE DEBTOR
ADVISING THE DEBTOR WHEN THE DEBT PURCHASER SELLS OR TRANSFERS THE DEBT,
PRIOR TO OR CONTEMPORANEOUS WITH THE SALE OF THE DEBT. A COPY OF SUCH
NOTICE SHALL BE TRANSMITTED TO THE PERSON, FIRM, ORGANIZATION OR ENTITY
TO WHOM THE DEBT PURCHASER OR HIS OR HER AGENT HAS AGREED TO SELL OR
TRANSFER THE DEBT ALONG WITH A COPY OF ANY NOTICE IN REGARD TO THE DEBT
PROVIDED TO THE DEBT PURCHASER IN ACCORDANCE WITH PARAGRAPH (B) OF
SUBDIVISION SEVEN OF SECTION SIX HUNDRED THREE OF THIS ARTICLE. A DEBT
PURCHASER SHALL PROVIDE A COPY OF SUCH NOTICE TO ANY DEBT COLLECTION
AGENCY HIRED TO COLLECT SUCH DEBT.
§ 603-B. PRIVATE RIGHT OF ACTION. 1. NOTWITHSTANDING ANY RIGHT OF
ACTION GRANTED TO ANY GOVERNMENTAL BODY PURSUANT TO THIS ARTICLE, ANY
PERSON WHO HAS BEEN INJURED BY REASON OF VIOLATION OF THIS ARTICLE MAY
BRING AN ACTION AGAINST ANY PERSON OR PERSONS, TO ENJOIN SUCH UNLAWFUL
ACT, AND TO RECOVER AN AMOUNT EQUAL TO (A) ANY ACTUAL DAMAGE SUSTAINED
BY SUCH PERSON AS A RESULT OF SUCH FAILURE, AND (B) SUCH ADDITIONAL
DAMAGES AS THE COURT MAY ALLOW BUT NOT EXCEEDING TWO THOUSAND FIVE
HUNDRED DOLLARS, AND REASONABLE ATTORNEYS' FEES.
2. INTENT. A DEBT COLLECTION AGENCY MAY NOT BE HELD LIABLE IN ANY
ACTION BROUGHT UNDER THIS ARTICLE, ABSENT ACTUAL DAMAGE TO THE CONSUMER,
IF THE DEBT COLLECTION AGENCY SHOWS BY A PREPONDERANCE OF EVIDENCE THAT
THE VIOLATION WAS NOT INTENTIONAL AND RESULTED FROM A BONA FIDE ERROR
NOTWITHSTANDING THE MAINTENANCE OF PROCEDURES REASONABLY ADOPTED TO
AVOID ANY SUCH ERROR.
3. LIMITATIONS. AN ACTION TO ENFORCE ANY LIABILITY CREATED BY THIS
ARTICLE MAY BE BROUGHT IN ANY OTHER COURT OF COMPETENT JURISDICTION,
WITHIN TWO YEARS FROM THE DATE ON WHICH THE VIOLATION OCCURS.
§ [602.] 603-C. Violations and penalties. 1. Except as otherwise
provided by law, any person who [shall violate] VIOLATES the terms of
this article [shall be] IS guilty of a misdemeanor, and each such
violation shall be deemed a separate offense.
2. The attorney general or the district attorney of any county may
bring an action in the name of the people of the state to restrain or
prevent any violation of this article or any continuance of any such
violation.
3. Any aggrieved person or entity served with more than fifty informa-
tion subpoenas per month by a [principal] creditor or his or her agent
shall also have a cause of action to challenge compliance with subdivi-
sion [ten] ELEVEN of section six hundred one of this article and/or the
S. 3125 10
certification requirements of rule fifty-two hundred twenty-four of the
civil practice law and rules. In such action, a successful plaintiff
shall be awarded ten dollars for each information subpoena served upon
such plaintiff where it is shown that the required certification for
such information subpoena was not made pursuant to rule fifty-two
hundred twenty-four of the civil practice law and rules, that the
required record for such information subpoena was not maintained pursu-
ant to subdivision [ten] ELEVEN of section six hundred one of this arti-
cle, or that the specific grounds for the certification required to
accompany such information subpoena pursuant to rule fifty-two hundred
twenty-four of the civil practice law and rules were not reasonable. A
successful plaintiff may also be awarded court costs and attorney fees.
§ [603.] 603-D. Severability. If any provision of this article or the
application thereof to any person or circumstances is held invalid the
invalidity thereof shall not affect other provisions or applications of
the article which can be given effect without the invalid provision or
application, and to this [and] END the provisions of this article are
severable.
§ 2. This act shall take effect on the first of January next succeed-
ing the date on which it shall have become a law, provided, however,
that section 602, subdivision 7 of section 603 and section 603-a of the
general business law, as added by this act, shall apply only to debts
incurred on or after the effective date of such sections.