Assembly Actions -
Lowercase Senate Actions - UPPERCASE |
|
---|---|
Dec 13, 2024 |
print number 666c |
Dec 13, 2024 |
amend and recommit to finance |
Jun 04, 2024 |
print number 666b |
Jun 04, 2024 |
amend and recommit to finance |
Apr 09, 2024 |
reported and committed to finance |
Jan 03, 2024 |
referred to banks |
Aug 09, 2023 |
print number 666a |
Aug 09, 2023 |
amend and recommit to finance |
May 16, 2023 |
reported and committed to finance |
Jan 05, 2023 |
referred to banks |
Senate Bill S666
2023-2024 Legislative Session
Relates to licensing consumer debt collectors
download bill text pdfSponsored By
(D) 27th Senate District
Current Bill Status - In Senate Committee Finance Committee
- Introduced
-
- In Committee Assembly
- In Committee Senate
-
- On Floor Calendar Assembly
- On Floor Calendar Senate
-
- Passed Assembly
- Passed Senate
- Delivered to Governor
- Signed By Governor
Actions
Votes
Bill Amendments
2023-S666 - Details
- Current Committee:
- Senate Finance
- Law Section:
- Banking Law
- Laws Affected:
- Add Art 7 §§295 - 306, amd §§36 & 44, Bank L; amd §3218, add §5022, CPLR
- Versions Introduced in Other Legislative Sessions:
-
2009-2010:
S7071
2011-2012: S1439
2013-2014: S219
2015-2016: S190
2017-2018: S1999, S7099
2019-2020: S2343
2021-2022: S3121
2023-S666 - Sponsor Memo
BILL NUMBER: S666 SPONSOR: KAVANAGH TITLE OF BILL: An act to amend the banking law and the civil practice law and rules, in relation to licensing consumer debt collectors PURPOSE: The purpose of this bill is to protect consumers against unfair and deceptive debt collection practices and maintain a high level of integ- rity and professionalism in the debt collection industry, by requiring third party debt collectors and debt buyers to obtain a license from the Department of Financial Services. SUMMARY OF PROVISIONS: Section 1 of the bill amends the banking law by adding a new article 7 dealing with licensed consumer debt collectors. Section 295 of the new Article 7 sets forth definitions.
Section 296 of the new Article 7 requires that those operating as consumer debt collectors be registered with the superintendent and provides exemptions from this requirement for certain entities. Section 297 of the new Article 7 sets forth the application procedures for consumer debt collectors. This section also authorizes the super- intendent to charge an application fee. Section 298 of the new Article 7 requires consumer debt collectors to file and maintain a surety bond issued by a domestic insurer. The amount required will be determined by the amount of profits reported by the consumer debt collector. Section 299 of the new Article 7 sets forth the examination power of the superintendent as well as the record keeping and reporting requirements of consumer debt collectors. Section 300 of the new Article 7 prohibits certain acts and practices of consumer debt collectors including the engagement in unfair, unconscion- able, deceptive, false, misleading, abusive, or unlawful acts and prac- tices. Section 301 of the new Article 7 authorizes the superintendent to promulgate rules and regulations to implement the article. Section 302 of the new Article 7 sets forth procedures for the acquisi- tion of control of any consumer debt collector. Section 303 of the new Article 7 provides the superintendent with the power to suspend and revoke the license of a consumer debt collector after notice and an opportunity to be heard. Section 304 of the new Article 7 provides the superintendent with the authority to require a licensee to remove any individual director, offi- cer, or employee who has themselves had a license suspended or revoked under this article. Section 305 of the new Article 7 provides for civil penalties of $500 per violation for those who knowingly operate as a consumer debt collec- tor without a license. This section also gives the attorney general authority to enforce the provisions of the article. Section 306 of the new Article 7 sets forth a preemption clause. Section two of the bill amends subdivision 10 of section 36 of the bank- ing law as amended by section 2 of part L of chapter 58 of the laws of 2019. Section three of the bill amends paragraph (a) of subdivision 1 of section 44 of the banking law as amended by section 4 of part L of chap- ter 58 of the laws of 2019. Section four of the bill amends the opening paragraph of subdivision (a) of section 3218 of the civil practice law and rules, as amended by chap- ter 311 of the laws of 1963. Section five of the bill amends section 3218 of the civil practice law and rules by adding a new subdivision (e). Section six of the bill amends the civil practice law and rules by adding a new section 5022 which nullifies any judgment obtained against a consumer debtor by a consumer debt collector operating without a license. Section seven of the bill sets forth the effective date. JUSTIFICATION: Federal and state laws regulate how debt collectors may communicate with debtors and prohibit the use of certain threatening, deceptive and unfair collection practices. Despite these legal protections, there continue to be frequent consumer complaints regarding debt collection practices. Due to the sensitive nature of the information used in the course of debt collection agencies' work, and the vulnerable position consumers may find themselves when dealing with these agencies, it is incumbent upon the legislature to ensure that agencies that engage in unscrupulous or abusive practices shall not continue to operate in New York. To protect the interests, reputations, and financial well-being of state residents of this state from unwarranted harm/ this bill would prohibit debt collection agencies from operating without a license. Licensure would enable the state to hold debt collection agencies accountable and would provide a mechanism for investigating improper behavior. Third party debt collection agencies are currently required to be licensed in thirty states, as well as the cities of Buffalo and New York. This bill would provide all New York consumers with protections against unfair and deceptive debt collection practices. Due to the unprecedented levels of debts accrued in the wake of the COVID-19 pandemic, addressing the bad actors in consumer debt collection has become more important now than ever before. LEGISLATIVE HISTORY: 2022: S3121C (Kavanagh) - BANKS 2021: S3121C (Kavanagh) - ADVANCED TO THIRD READING 2020: S2343A (Kavanagh) / A7191B (Gunther) - CONSUMER PROTECTION/consumer affairs and protection 2019: S2343 (Kavanagh) / A7191 (Gunther) - CONSUMER PROTECTION/consumer affairs and protection 2018: S7099 (Kavanagh) I A9766 (Titone) - CONSUMER PROTECTION/ways and means 2017: S1999 (Squadron) / A8112 (Kavanagh) - CONSUMER PROTECTION/ways and means 2016: S190A (Squadron) / A408 (Dinowitz) - CONSUMER PROTECTION/consumer affairs and protection 2015: S190 (Squadron) / A408 (Dinowitz) - CONSUMER PROTECTION/consumer affairs and protection FISCAL IMPACT FOR STATE AND LOCAL GOVERNMENTS: To be determined. EFFECTIVE DATE: This act shall take effect on the one hundred eightieth day after it shall have become a law; provided, however, that sections one, two and three of this act shall take effect on October 1, 2023. Effective imme- diately, the addition, amendment and/or repeal of any rule or regulation necessary for the implementation of this act on its effective date are authorized and directed to be made and completed on or before such effective date.
2023-S666 - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 666 2023-2024 Regular Sessions I N S E N A T E January 5, 2023 ___________ Introduced by Sen. KAVANAGH -- read twice and ordered printed, and when printed to be committed to the Committee on Banks AN ACT to amend the banking law and the civil practice law and rules, in relation to licensing consumer debt collectors THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. The banking law is amended by adding a new article 7 to read as follows: ARTICLE VII LICENSED CONSUMER DEBT COLLECTORS SECTION 295. DEFINITIONS. 296. LICENSE REQUIRED; ENTITIES EXEMPT. 297. APPLICATION FOR LICENSE; FEES. 298. SURETY BOND REQUIRED. 299. EXAMINATION; BOOKS AND RECORDS; REPORTS. 300. PROHIBITED ACTS. 301. REGULATIONS; MINIMUM STANDARDS. 302. APPLICATION FOR ACQUISITION OF CONTROL OF A CONSUMER DEBT COLLECTOR. 303. SUSPENSION AND REVOCATION. 304. BAD ACTORS. 305. PENALTIES. 306. PREEMPTION. § 295. DEFINITIONS. AS USED IN THIS ARTICLE: 1. "APPLICANT" MEANS A CONSUMER DEBT COLLECTOR WHO HAS FILED AN APPLI- CATION TO OBTAIN A LICENSE UNDER THIS ARTICLE. 2. "COMMUNICATION" AND "COMMUNICATE" MEANS THE CONVEYING OF INFORMA- TION REGARDING A DEBT DIRECTLY OR INDIRECTLY TO ANY PERSON THROUGH ANY MEDIUM. 3. "CONSUMER DEBT" MEANS ANY OBLIGATION OF A NATURAL PERSON FOR THE PAYMENT OF MONEY OR ITS EQUIVALENT WHICH ARISES OUT OF A TRANSACTION EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD03040-01-3
S. 666 2 WHICH WAS PRIMARILY FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES. THE TERM INCLUDES AN OBLIGATION OF A NATURAL PERSON WHO IS A CO-MAKER, ENDORSER, GUARANTOR OR SURETY OF SUCH A TRANSACTION. 4. "CONSUMER DEBTOR" MEANS ANY NATURAL PERSON WHO OWES OR IS ASSERTED TO OWE ANY CONSUMER DEBT. 5. "CONSUMER DEBT COLLECTOR" MEANS ANY PERSON WHO ENGAGES IN A BUSI- NESS, A PRINCIPAL PURPOSE OF WHICH IS DEBT BUYING, OR REGULARLY COLLECT- ING OR ATTEMPTING TO COLLECT, DIRECTLY OR INDIRECTLY, CONSUMER DEBTS: (A) OWED OR DUE OR ASSERTED TO BE OWED OR DUE TO ANOTHER PERSON; OR (B) OBTAINED BY OR ASSIGNED TO SUCH PERSON THAT ARE IN DEFAULT WHEN OBTAINED OR ACQUIRED BY SUCH PERSON. THE TERM INCLUDES ANY CREDITOR WHO, IN THE PROCESS OF COLLECTING ITS OWN CONSUMER DEBTS, AND USES ANY NAME OTHER THAN ITS OWN WHICH WOULD REASONABLY INDICATE THAT A THIRD PERSON IS COLLECTING OR ATTEMPTING TO COLLECT A CONSUMER DEBT. 6. "CONTROL" MEANS THE POSSESSION, DIRECT OR INDIRECT, OF THE POWER TO DIRECT OR CAUSE THE DIRECTION OF THE MANAGEMENT AND POLICIES OF A PERSON, WHETHER THROUGH THE OWNERSHIP OF VOTING SECURITIES, BY CONTRACT, EXCEPT A COMMERCIAL CONTRACT FOR GOODS OR NON-MANAGEMENT SERVICES, OR OTHERWISE. CONTROL SHALL BE PRESUMED TO EXIST IF ANY PERSON DIRECTLY OR INDIRECTLY OWNS, CONTROLS OR HOLDS WITH THE POWER TO VOTE TEN PERCENT OR MORE OF THE VOTING SECURITIES OF ANY OTHER PERSON. 7. "CREDITOR" MEANS ANY PERSON TO WHOM A CONSUMER DEBT IS OWED, DUE OR ASSERTED TO BE DUE OR OWED, OR ANY ASSIGNEE FOR VALUE OF SAID PERSON. 8. "LICENSEE" MEANS A CONSUMER DEBT COLLECTOR THAT POSSESSES ONE OR MORE LICENSES PURSUANT TO THIS ARTICLE. 9. "PERSON" MEANS A NATURAL PERSON OR ANY ENTITY, INCLUDING BUT NOT LIMITED TO ANY PARTNERSHIP, CORPORATION, LIMITED LIABILITY COMPANY, BRANCH, AGENCY, ASSOCIATION, ORGANIZATION, ANY SIMILAR ENTITY OR ANY COMBINATION OF THE FOREGOING ACTING IN CONCERT. § 296. LICENSE REQUIRED; ENTITIES EXEMPT. 1. NO PERSON SHALL ACT WITH- IN THIS STATE AS A CONSUMER DEBT COLLECTOR, DIRECTLY OR INDIRECTLY, WITHOUT FIRST OBTAINING A LICENSE FROM THE SUPERINTENDENT. A CONSUMER DEBT COLLECTOR IS ACTING WITHIN THIS STATE IF IT IS PHYSICALLY LOCATED IN NEW YORK OR IF IT IS SEEKING TO COLLECT FROM ANY CONSUMER DEBTOR THAT RESIDES WITHIN THIS STATE. 2. NO CREDITOR, OR THE STATE OR MUNICIPALITY OF THE STATE, MAY UTILIZE THE SERVICES OF A CONSUMER DEBT COLLECTOR TO COLLECT FROM A CONSUMER DEBTOR THAT RESIDES WITHIN THIS STATE UNLESS THE CONSUMER DEBT COLLECTOR IS LICENSED BY THE SUPERINTENDENT. 3. NO PERSON SHALL ACCEPT PAYMENTS FROM CONSUMER DEBTORS ON BEHALF OF A CONSUMER DEBT COLLECTOR ACTING WITHIN THIS STATE UNLESS SUCH CONSUMER DEBT COLLECTOR IS LICENSED BY THE SUPERINTENDENT. 4. THE REQUIREMENTS OF SUBDIVISIONS ONE, TWO AND THREE OF THIS SECTION SHALL NOT APPLY TO: (A) ANY OFFICER OR EMPLOYEE OF A LICENSED CONSUMER DEBT COLLECTOR WHEN ATTEMPTING TO COLLECT ON BEHALF OF SUCH CONSUMER DEBT COLLECTOR; (B) ANY OFFICER OR EMPLOYEE OF A CREDITOR WHILE IN THE NAME OF THE CREDITOR COLLECTING DEBTS FOR SUCH CREDITOR; (C) ANY PUBLIC OFFICER ACTING IN THEIR OFFICIAL CAPACITY; (D) A PERSON WHO IS PRINCIPALLY ENGAGED IN THE BUSINESS OF SERVICING LOANS OR ACCOUNTS WHICH ARE NOT DELINQUENT FOR THE OWNERS THEREOF WHEN IN ADDITION TO REQUESTING PAYMENT FROM DELINQUENT CONSUMER DEBTORS, THE PERSON PROVIDES OTHER SERVICES INCLUDING RECEIPT OF PAYMENT, ACCOUNTING, RECORD-KEEPING, DATA PROCESSING SERVICES AND REMITTING, FOR LOANS OR ACCOUNTS WHICH ARE CURRENT AS WELL AS THOSE WHICH ARE DELINQUENT; S. 666 3 (E) ANY PERSON WHILE SERVING OR MAKING A BONA FIDE ATTEMPT TO SERVE LEGAL PROCESS ON ANY OTHER PERSON IN CONNECTION WITH THE JUDICIAL ENFORCEMENT OF ANY DEBT; (F) ANY NON-PROFIT ORGANIZATION WHICH, AT THE REQUEST OF A CONSUMER DEBTOR, PERFORMS BONA FIDE CONSUMER CREDIT COUNSELING AND ASSISTS CUSTOMERS IN THE LIQUIDATION OF THEIR DEBTS BY RECEIVING PAYMENTS FROM SUCH CONSUMER DEBTORS AND DISTRIBUTING SUCH AMOUNTS TO CREDITORS; (G) ANY BANK, TRUST COMPANY, SAVINGS BANKS, SAVINGS AND LOAN ASSOCI- ATION, CREDIT UNION, OR FOREIGN BANKING CORPORATION, WHETHER INCORPO- RATED, CHARTERED, ORGANIZED OR LICENSED UNDER THE LAWS OF THIS STATE, ANY OTHER STATE, OR THE UNITED STATES, ANY AGENCY OR DIVISION OF THE FEDERAL GOVERNMENT, OR ANY INSURER DOING BUSINESS UNDER A LICENSE ISSUED UNDER THE INSURANCE LAW; (H) A SUBSIDIARY OR AFFILIATE OF ANY BANK, TRUST COMPANY, SAVINGS BANKS, SAVINGS AND LOAN ASSOCIATION, CREDIT UNION, OR FOREIGN BANKING CORPORATION, WHETHER INCORPORATED, CHARTERED, ORGANIZED OR LICENSED UNDER THE LAWS OF THIS STATE, ANY OTHER STATE, OR THE UNITED STATES, ANY AGENCY OR DIVISION OF THE FEDERAL GOVERNMENT, OR ANY INSURER DOING BUSI- NESS UNDER A LICENSE ISSUED UNDER THE INSURANCE LAW, PROVIDED SUCH AFFILIATE OR SUBSIDIARY IS NOT PRIMARILY ENGAGED IN THE BUSINESS OF PURCHASING AND COLLECTING UPON DELINQUENT DEBT, OTHER THAN DELINQUENT DEBT SECURED BY REAL PROPERTY; (I) ANY PERSON ENGAGED IN BUSINESS, THE PRINCIPAL PURPOSE OF WHICH IS TO REGULARLY COLLECT OR ATTEMPT TO COLLECT DEBTS OWED OR DUE OR ASSERTED TO BE OWED OR DUE TO ANOTHER PERSON WHERE THE DEBT IS ENFORCED FOR CHILD SUPPORT, SPOUSAL SUPPORT, MAINTENANCE OR ALIMONY, PROVIDED, HOWEV- ER, THAT IF SUCH PERSON ALSO REGULARLY COLLECTS OR ATTEMPTS TO COLLECT DEBTS OTHER THAN THOSE ENFORCED FOR CHILD SUPPORT, SPOUSAL SUPPORT, MAINTENANCE OR ALIMONY, SUCH PERSON MUST COMPLY WITH THE REQUIREMENTS OF THIS ARTICLE; (J) ANY PERSON WHILE ACTING AS A CONSUMER DEBT COLLECTOR FOR ANOTHER PERSON, BOTH OF WHOM ARE RELATED BY COMMON OWNERSHIP OR AFFILIATED BY CORPORATE CONTROL, IF THE PERSON ACTING AS A CONSUMER DEBT COLLECTOR DOES SO ONLY FOR PERSONS TO WHOM IT IS SO RELATED OR AFFILIATED AND IF THE PRINCIPAL BUSINESS OF SUCH PERSON IS NOT THE COLLECTION OF DEBTS; (K) ANY ATTORNEY-AT-LAW OR LAW FIRM COLLECTING A DEBT IN SUCH CAPACITY ON BEHALF OF AND IN THE NAME OF A CLIENT SOLELY THROUGH ACTIVITIES THAT MAY ONLY BE PERFORMED BY A LICENSED ATTORNEY, BUT NOT ANY ATTORNEY-AT- LAW OR LAW FIRM OR PART THEREOF WHO REGULARLY ENGAGES IN ACTIVITIES TRADITIONALLY PERFORMED BY DEBT COLLECTORS, INCLUDING, BUT NOT LIMITED TO, CONTACTING A DEBTOR THROUGH THE MAIL OR VIA TELEPHONE WITH THE PURPOSE OF COLLECTING A DEBT OR OTHER ACTIVITIES AS DETERMINED BY RULE OF THE SUPERINTENDENT; (L) ANY PERSON EMPLOYED BY A UTILITY REGULATED UNDER THE PROVISIONS OF THE PUBLIC SERVICE LAW, ACTING FOR SUCH UTILITY; (M) ANY PERSON COLLECTING OR ATTEMPTING TO COLLECT ANY DEBT OWED OR DUE OR ASSERTED TO BE OWED OR DUE ANOTHER TO THE EXTENT SUCH ACTIVITY: (I) IS INCIDENTAL TO A BONA FIDE FIDUCIARY OBLIGATION OR A BONA FIDE ESCROW AGREEMENT; (II) CONCERNS A DEBT WHICH WAS ORIGINATED BY SUCH PERSON; OR (III) CONCERNS A DEBT WHICH WAS NOT IN DEFAULT AT THE TIME IT WAS OBTAINED BY SUCH PERSON AS A SECURED PARTY IN A COMMERCIAL CREDIT TRANSACTION INVOLVING THE CREDITOR; AND (N) ANY OFFICER OR EMPLOYEE OF THE UNITED STATES, ANY STATE THEREOF OR ANY POLITICAL SUBDIVISION OF ANY STATE TO THE EXTENT THAT COLLECTING OR ATTEMPTING TO COLLECT ANY DEBT OWED IS IN THE PERFORMANCE OF HIS OR HER OFFICIAL DUTIES. S. 666 4 § 297. APPLICATION FOR LICENSE; FEES. 1. (A) AN APPLICATION FOR A LICENSE UNDER THIS ARTICLE SHALL BE IN WRITING, UNDER OATH, AND IN THE FORM PRESCRIBED BY THE SUPERINTENDENT AND SHALL CONTAIN SUCH INFORMATION AS THE SUPERINTENDENT MAY REQUIRE. IN ADDITION TO ANY OTHER INFORMATION REQUIRED, THE SUPERINTENDENT SHALL REQUIRE THE FOLLOWING INFORMATION, AND SHALL, AS APPROPRIATE, REQUIRE SUCH INFORMATION NOT ONLY OF THE APPLICANT BUT ALSO OF ANY OF ITS PRINCIPALS, PARTNERS, OFFICERS AND DIRECTORS, OR ANY PERSON OR ENTITY CONTROLLING AN INTEREST GREATER THAN TEN PERCENT: (I) THE NAME AND RESIDENCE ADDRESS OF THE APPLICANT; (II) THE BUSINESS NAME, IF OTHER THAN THE APPLICANT; (III) THE PLACE, INCLUDING THE CITY, TOWN OR VILLAGE, WITH THE STREET AND NUMBER, WHERE THE BUSINESS IS TO BE LOCATED; (IV) THE BUSINESS TELEPHONE OF THE APPLICANT; (V) THE LENGTH OF TIME THAT THE APPLICANT HAS BEEN A CONSUMER DEBT COLLECTOR; (VI) A STATEMENT INDICATING WHETHER THE APPLICANT HAS: (A) BEEN CONVICTED OF ANY CRIME OR IS A DEBTOR ON ANY UNPAID CIVIL JUDGMENT RELATING TO WORK AS A CONSUMER DEBT COLLECTOR; AND (B) AT ANY TIME IN THE PAST BEEN ISSUED A LICENSE PURSUANT TO THIS ARTICLE, OR HAS BEEN ISSUED A LICENSE FOR DEBT COLLECTION ACTIVITIES BY ANY OTHER STATE OR LOCAL AUTHORITY, AND IF SO, WHETHER SUCH LICENSE WAS EVER REVOKED OR SUSPENDED; (VII) A DETAILED DESCRIPTION OF THE BUSINESS PRACTICES OR METHODS USED, OR INTENDED TO BE USED, BY THE APPLICANT TO CONFIRM THE VALIDITY OF THE DEBTS IT SEEKS TO COLLECT FROM CONSUMERS; (VIII) A SUMMARY OF THE APPLICANT'S RECORD-KEEPING POLICY, INCLUDING, BUT NOT LIMITED TO: (A) THE LENGTH OF TIME THE APPLICANT MAINTAINS, OR INTENDS TO MAIN- TAIN, RECORDS PERTAINING TO CONSUMERS; AND (B) THE MANNER IN WHICH THE APPLICANT RECORDS AND STORES, OR INTENDS TO RECORD AND STORE: CONSUMER CHALLENGES TO THE VALIDITY OF DEBT; BILL- ING ERRORS; PAYMENTS MADE BY A CONSUMER; SETTLEMENT AGREEMENTS; INFOR- MATION REGARDING PARTIES RESPONSIBLE FOR DEBT; ANY STATEMENTS MADE BY A CONSUMER ALLEGING THAT THE DEBT AROSE FROM IDENTITY THEFT; AND ANY STATEMENTS MADE BY A CONSUMER STATING THAT THE CONSUMER RECEIVED STATU- TORILY EXEMPT INCOME AS DEFINED IN SECTION FIFTY-TWO HUNDRED TWENTY-TWO OF THE CIVIL PRACTICE LAW AND RULES; (IX) WHETHER THE APPLICANT REGULARLY SELLS, OR INTENDS TO SELL, DEBTS. IF THE APPLICANT SELLS, OR INTENDS TO SELL DEBTS, SUCH APPLICANT SHALL BE REQUIRED TO PROVIDE THE SECRETARY WITH A SUMMARY OF THE APPLICANT'S POLICY WITH RESPECT TO THE INFORMATION REGARDING A CONSUMER'S ACCOUNT THAT IT TRANSMITS, OR WILL TRANSMIT, TO THE PURCHASER OF A DEBT; AND (X) A SWORN STATEMENT BY THE APPLICANT THAT THE INFORMATION SET FORTH IN THE APPLICATION IS CURRENT AND ACCURATE. (B) THE SUPERINTENDENT MAY REJECT AN APPLICATION FOR A LICENSE OR AN APPLICATION FOR THE RENEWAL OF A LICENSE IF HE OR SHE IS NOT SATISFIED THAT THE FINANCIAL RESPONSIBILITY, CHARACTER, REPUTATION, INTEGRITY AND GENERAL FITNESS OF THE APPLICANT AND OF THE OWNERS, PARTNERS OR MEMBERS THEREOF, IF THE APPLICANT BE A PARTNERSHIP OR ASSOCIATION, AND OF THE OFFICERS AND DIRECTORS, IF THE APPLICANT BE A CORPORATION, ARE SUCH AS TO COMMAND THE CONFIDENCE OF THE PUBLIC AND TO WARRANT THE BELIEF THAT THE BUSINESS FOR WHICH THE APPLICATION FOR A LICENSE IS FILED WILL BE OPERATED LAWFULLY, HONESTLY AND FAIRLY. 2. AT THE TIME OF MAKING THE APPLICATION FOR A LICENSE, THE APPLICANT SHALL PAY TO THE SUPERINTENDENT A FEE AS PRESCRIBED PURSUANT TO SECTION S. 666 5 EIGHTEEN-A OF THIS CHAPTER FOR EACH PROPOSED LOCATION, FOR INVESTIGATING THE APPLICATION. 3. IN ADDITION TO ANY OTHER FEE IMPOSED ON AN APPLICANT OR LICENSEE, EVERY LICENSEE SHALL PAY TO THE SUPERINTENDENT THE SUMS PROVIDED TO BE PAID UNDER THE PROVISIONS OF SECTION TWO HUNDRED SIX OF THE FINANCIAL SERVICES LAW. 4. THE LICENSE SHALL BE FOR A PERIOD OF TWO YEARS AS OF THE FIRST OF JANUARY EACH YEAR, OR SUCH OTHER DATE AS DETERMINED BY THE SUPERINTEN- DENT BY REGULATION. 5. EACH LICENSE SHALL PLAINLY STATE THE NAME OF THE LICENSEE AND THE CITY OR TOWN WITH THE NAME OF THE STREET AND NUMBER, IF ANY, OF THE PLACE WHERE THE BUSINESS IS TO BE CARRIED ON. A LICENSEE SHALL NOT CHANGE THE LOCATION WHERE THE BUSINESS OF THE LICENSEE IS TO BE CARRIED ON WITHOUT FIRST PROVIDING WRITTEN NOTICE TO THE SUPERINTENDENT. THE RELOCATION NOTICE SHALL BE IN WRITING SETTING FORTH THE REASON FOR THE RELOCATION, AND SHALL BE ACCOMPANIED BY A RELOCATION INVESTIGATION FEE TO BE DETERMINED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER. 6. THE BUSINESS SHALL AT ALL TIMES BE CONDUCTED IN THE NAME OF THE LICENSEE AS IT APPEARS ON THE LICENSE AND IN NO OTHER NAME, INCLUDING A SHORTENED OR ABBREVIATED VERSION THEREOF. 7. THE LICENSE SHALL NOT BE TRANSFERABLE NOR ASSIGNABLE. 8. THE SUPERINTENDENT MAY PARTICIPATE IN A MULTI-STATE LICENSING SYSTEM FOR THE SHARING OF REGULATORY INFORMATION AND FOR THE LICENSING AND APPLICATION, BY ELECTRONIC OR OTHER MEANS, OF ENTITIES ENGAGED IN THE BUSINESS OF DEBT COLLECTION. THE SUPERINTENDENT MAY ESTABLISH REQUIREMENTS FOR PARTICIPATION BY AN APPLICANT IN A MULTI-STATE LICENS- ING SYSTEM WHICH MAY VARY FROM THE PROVISIONS OF THIS SECTION. THE SUPERINTENDENT MAY REQUIRE A BACKGROUND INVESTIGATION OF EACH APPLICANT FOR A CONSUMER DEBT COLLECTOR LICENSE BY MEANS OF FINGERPRINT, WHICH SHALL BE SUBMITTED BY ALL APPLICANTS SIMULTANEOUSLY WITH AN APPLICATION AND WHICH THE SUPERINTENDENT MAY SUBMIT TO THE DIVISION OF CRIMINAL JUSTICE SERVICES AND THE FEDERAL BUREAU OF INVESTIGATIONS FOR STATE AND NATIONAL CRIMINAL HISTORY RECORD CHECKS. IF THE APPLICANT IS A PARTNER- SHIP, ASSOCIATION, CORPORATION OR OTHER FORM OF BUSINESS ORGANIZATION, THE SUPERINTENDENT MAY REQUIRE A BACKGROUND INVESTIGATION FOR EACH MEMBER OR SHAREHOLDER HOLDING MORE THAN FIVE PERCENT OWNERSHIP, BOARD DIRECTOR AND PRINCIPAL OFFICER OF THE APPLICANT AND ANY INDIVIDUAL ACTING AS A MANAGER OF AN OFFICE LOCATION. THE APPLICANT SHALL PAY DIRECTLY TO THE MULTI-STATE LICENSING SYSTEM ANY ADDITIONAL FEES RELAT- ING TO PARTICIPATION IN THE MULTI-STATE LICENSING SYSTEM. 9. THE SUPERINTENDENT SHALL ISSUE EACH CONSUMER DEBT COLLECTOR A UNIQUE LICENSE NUMBER. 10. THE DEPARTMENT SHALL MAINTAIN AND PUBLISH A REGISTRY OF ALL LICENSED DEBT COLLECTION AGENCIES, WHICH SHALL LIST AND IDENTIFY, ALL LICENSED DEBT COLLECTION AGENCIES DOING BUSINESS IN THIS STATE. THE DEPARTMENT SHALL MAKE THE REGISTRY AVAILABLE ON ITS WEBSITE. 11. EACH CONSUMER DEBT COLLECTOR ENGAGED IN COLLECTING DEBTS SHALL COMMUNICATE HIS OR HER LICENSE NUMBER UPON THE REQUEST OF ANY INTERESTED PARTY. ANY ADVERTISEMENT, LETTERHEAD, RECEIPT OR OTHER PRINTED MATTER OF A LICENSEE MUST CONTAIN THE LICENSE NUMBER ASSIGNED TO THE LICENSEE BY THE DEPARTMENT. SUCH LICENSE NUMBER SHALL BE CLEARLY AND CONSPICUOUS- LY DISPLAYED. 12. NO PERSON SHALL: (A) PRESENT, OR ATTEMPT TO PRESENT, AS HIS, HER OR ITS OWN, THE LICENSE NUMBER OF ANOTHER; (B) KNOWINGLY GIVE FALSE EVIDENCE OF A MATERIAL NATURE TO THE DEPART- MENT FOR THE PURPOSE OF PROCURING A LICENSE; S. 666 6 (C) FALSELY REPRESENT THEMSELVES TO BE A LICENSED CONSUMER DEBT COLLECTOR; (D) USE OR ATTEMPT TO USE A LICENSE WHICH HAS EXPIRED; (E) OFFER TO PERFORM OR PERFORM ANY COLLECTION OF DEBTS WITHOUT HAVING A CURRENT LICENSE AS IS REQUIRED UNDER THIS ARTICLE; OR (F) REPRESENT IN ANY MANNER THAT HIS, HER OR ITS LICENSE CONSTITUTES AN ENDORSEMENT OF THE QUALITY OF WORKMANSHIP OR COMPETENCY OF THE CONSUMER DEBT COLLECTOR. § 298. SURETY BOND REQUIRED. 1. (A) A CONSUMER DEBT COLLECTOR SHALL BE REQUIRED TO FILE AND MAINTAIN IN FORCE A SURETY BOND, ISSUED BY A DOMES- TIC INSURER, AS A CONDITION PRECEDENT TO THE ISSUANCE OR RENEWAL AND MAINTENANCE OF A LICENSE UNDER THIS ARTICLE. (B) THE BOND SHALL BE FOR THE BENEFIT OF CREDITORS WHO OBTAIN A JUDG- MENT FROM A COURT OF COMPETENT JURISDICTION BASED ON THE FAILURE OF THE CONSUMER DEBT COLLECTOR TO REMIT MONEY COLLECTED ON ACCOUNT AND OWED TO THE CREDITOR. THE BOND SHALL ALSO BE FOR THE BENEFIT OF CONSUMER DEBTORS OR THE ATTORNEY GENERAL SEEKING RESTITUTION FOR CONSUMER DEBTORS WHEN SUCH CONSUMER DEBTOR OR THE ATTORNEY GENERAL OBTAINS JUDGMENT FROM A COURT OF COMPETENT JURISDICTION BASED ON A VIOLATION BY THE CONSUMER DEBT COLLECTOR OF THE FEDERAL FAIR DEBT COLLECTION PRACTICE ACT OR ANY OTHER NEW YORK LAW OR FEDERAL LAW WHICH IS APPLICABLE TO THE CONSUMER DEBT COLLECTOR. (C) THE BOND SHALL BE IN A FORM PRESCRIBED BY THE SUPERINTENDENT IN A SUM BASED ON THE GROSS PROFIT REPORTED TO THE INTERNAL REVENUE SERVICE FOR THE PREVIOUS YEAR BY SUCH CONSUMER DEBT COLLECTOR AS FOLLOWS: (I) TEN THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF LESS THAN TWO HUNDRED FIFTY THOUSAND DOLLARS; (II) TWENTY-FIVE THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF TWO HUNDRED FIFTY THOUSAND DOLLARS OR MORE; (III) FIFTY THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF FIVE HUNDRED THOUSAND DOLLARS OR MORE; (IV) SEVENTY-FIVE THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF SEVEN HUNDRED FIFTY THOUSAND DOLLARS OR MORE; (V) ONE HUNDRED THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF ONE MILLION DOLLARS OR MORE. (D) THE BOND SHALL BE CONTINUOUS IN FORM AND RUN CONCURRENTLY WITH THE ORIGINAL AND EACH RENEWAL LICENSE PERIOD UNLESS TERMINATED BY THE INSUR- ANCE COMPANY. AN INSURANCE COMPANY MAY TERMINATE A BOND AND AVOID FURTHER LIABILITY BY FILING A NOTICE OF TERMINATION WITH THE DEPARTMENT SIXTY DAYS PRIOR TO THE TERMINATION AND AT THE SAME TIME SENDING THE SAME NOTICE TO THE CONSUMER DEBT COLLECTOR. 2. A LICENSE SHALL BE AUTOMATICALLY CANCELLED ON THE TERMINATION DATE OF THE BOND UNLESS A NEW BOND IS FILED WITH THE DEPARTMENT TO BECOME EFFECTIVE AT THE TERMINATION DATE OF THE PRIOR BOND. 3. IF A LICENSE HAS BEEN CANCELLED UNDER THIS SECTION, THE CONSUMER DEBT COLLECTOR MUST FILE A NEW APPLICATION TO OBTAIN A LICENSE AND WILL BE CONSIDERED A NEW APPLICANT IF IT OBTAINS A NEW BOND. 4. FOR THE PURPOSES OF THIS SECTION THE TERM "DOMESTIC INSURER" SHALL HAVE THE SAME MEANING AS GIVEN IN SECTION ONE HUNDRED SEVEN OF THE INSURANCE LAW. IF A BOND REQUIRED BY THIS SECTION IS NOT REASONABLY AVAILABLE FROM A DOMESTIC INSURER THE SUPERINTENDENT MAY, IN HIS OR HER DISCRETION, PERMIT, ON A CASE BY CASE BASIS OR BY ORDER, CONSUMER DEBT COLLECTORS TO OBTAIN THE BOND REQUIRED BY THIS SECTION FROM SUCH OTHER ENTITIES LICENSED BY THE DEPARTMENT AS THE SUPERINTENDENT DEEMS APPRO- PRIATE. S. 666 7 § 299. EXAMINATION; BOOKS AND RECORDS; REPORTS. 1. FOR THE PURPOSE OF ENFORCING THE PROVISIONS OF THIS ARTICLE AND FOR ENSURING THE SAFE AND SOUND OPERATION OF THE CONSUMER DEBT COLLECTOR BUSINESS, THE SUPERINTEN- DENT MAY AT ANY TIME, AND AS OFTEN AS MAY BE DETERMINED, EITHER PERSONALLY OR BY A PERSON DULY APPOINTED BY THE SUPERINTENDENT, INVESTI- GATE THE LOANS, BUSINESS, BUSINESS PRACTICES, AND BUSINESS METHODS OF ANY CONSUMER DEBT COLLECTOR, AND EXAMINE THE BOOKS, ACCOUNTS, RECORDS, AND FILES USED THEREIN OF EVERY LICENSEE. 2. THE SUPERINTENDENT AND DULY DESIGNATED REPRESENTATIVES AND LAW ENFORCEMENT OFFICIALS WHOSE PRESENCE IS REQUESTED BY THE SUPERINTENDENT SHALL HAVE FREE ACCESS TO THE OFFICES AND PLACE OF BUSINESS, BOOKS, ACCOUNTS, PAPERS, RECORDS, AUDIO RECORDINGS, FILES, SAFES AND VAULTS OF ALL SUCH LICENSEES WHEREVER LOCATED. THE SUPERINTENDENT SHALL HAVE AUTHORITY TO REQUIRE THE ATTENDANCE OF AND TO EXAMINE UNDER OATH ALL PERSONS WHOMSOEVER WHOSE TESTIMONY MAY BE REQUIRED RELATIVE TO SUCH CONSUMER DEBTS, INCLUDING THE PURCHASE, SALE AND COLLECTION THEREOF, AS WELL AS PAYMENT PROCESSING ON SUCH CONSUMER DEBTS, AND RELATED BUSINESS. 3. THE SUPERINTENDENT MAY ALSO ADDRESS TO A LICENSEE, OR THE OFFICERS, EMPLOYEES OR AGENTS THEREOF, ANY INQUIRY IN RELATION TO ITS TRANS- ACTIONS, OPERATIONS, OR CONDITIONS, OR ANY MATTER CONNECTED THEREWITH. EVERY PERSON SO ADDRESSED SHALL REPLY IN WRITING TO SUCH INQUIRY PROMPT- LY AND TRUTHFULLY, AND SUCH REPLY SHALL BE, IF REQUIRED BY THE SUPER- INTENDENT, SUBSCRIBED BY SUCH INDIVIDUAL, OR BY SUCH OFFICER OR OFFICERS OF A CORPORATION, AS THE SUPERINTENDENT SHALL DESIGNATE, AND AFFIRMED BY THEM AS TRUE UNDER THE PENALTIES OF PERJURY. 4. EACH LICENSEE SHALL KEEP AND USE IN ITS BUSINESS SUCH BOOKS, ACCOUNTS, AND RECORDS AS WILL ENABLE THE SUPERINTENDENT TO DETERMINE WHETHER SUCH LICENSEE IS COMPLYING WITH THE PROVISIONS OF THIS ARTICLE AND WITH THE RULES AND REGULATIONS PROMULGATED HEREUNDER. EVERY LICEN- SEE SHALL KEEP RECORDINGS OF CONSUMER COLLECTION CALLS AND MAKE SUCH RECORDINGS AVAILABLE TO THE SUPERINTENDENT UPON REQUEST. EVERY LICENSEE SHALL PRESERVE SUCH BOOKS, ACCOUNTS, AND RECORDS, FOR AT LEAST FIVE YEARS AFTER MAKING THE FINAL ENTRY REGARDING A CONSUMER DEBT. PRESERVA- TION OF PHOTOGRAPHIC REPRODUCTION THEREOF OR RECORDS IN PHOTOGRAPHIC FORM, INCLUDING AN OPTICAL DISK STORAGE SYSTEM AND THE USE OF ELECTRONIC DATA PROCESSING EQUIPMENT THAT PROVIDES COMPARABLE RECORDS TO THOSE OTHERWISE REQUIRED AND WHICH ARE AVAILABLE FOR EXAMINATION UPON REQUEST SHALL CONSTITUTE COMPLIANCE WITH THE REQUIREMENTS OF THIS SECTION. 5. EACH LICENSEE SHALL ANNUALLY, ON OR BEFORE APRIL FIRST, FILE A REPORT WITH THE SUPERINTENDENT GIVING SUCH INFORMATION AS THE SUPER- INTENDENT MAY REQUIRE CONCERNING THE BUSINESS AND OPERATIONS DURING THE PRECEDING CALENDAR YEAR OF EACH LICENSED PLACE OF BUSINESS CONDUCTED BY SUCH LICENSEE WITHIN THE STATE UNDER AUTHORITY OF THIS ARTICLE. SUCH REPORT SHALL BE SUBSCRIBED AND AFFIRMED AS TRUE BY THE LICENSEE UNDER THE PENALTIES OF PERJURY AND SHALL BE IN THE FORM PRESCRIBED BY THE SUPERINTENDENT. 6. IN ADDITION TO ANNUAL REPORTS, THE SUPERINTENDENT MAY REQUIRE SUCH ADDITIONAL REGULAR OR SPECIAL REPORTS AS MAY BE DEEMED NECESSARY TO THE PROPER SUPERVISION OF LICENSEES UNDER THIS ARTICLE. SUCH ADDITIONAL REPORTS SHALL BE IN THE FORM PRESCRIBED BY THE SUPERINTENDENT AND SHALL BE SUBSCRIBED AND AFFIRMED AS TRUE UNDER THE PENALTIES OF PERJURY. 7. THE EXPENSES OF EVERY EXAMINATION OF THE AFFAIRS OF A CONSUMER DEBT COLLECTOR SUBJECT TO THIS SECTION SHALL BE BORNE AND PAID BY THE LICEN- SEE. § 300. PROHIBITED ACTS. 1. NO CONSUMER DEBT COLLECTOR THAT IS REQUIRED TO BE LICENSED UNDER THIS ARTICLE SHALL ENGAGE IN UNFAIR, UNCONSCIONA- S. 666 8 BLE, DECEPTIVE, FALSE, MISLEADING, ABUSIVE, OR UNLAWFUL ACTS OR PRAC- TICES. 2. WITHOUT LIMITING THE GENERAL APPLICATION OF THE PROHIBITED ACTS IN SUBDIVISION ONE OF THIS SECTION, IT SHALL BE UNLAWFUL FOR ANY CONSUMER DEBT COLLECTOR TO: (A) ENGAGE IN ANY ACT OR PRACTICE WHICH WOULD BE A VIOLATION OF THE FEDERAL FAIR DEBT COLLECTION PRACTICES ACT, ANY OTHER NEW YORK LAW OR FEDERAL LAW WHICH IS APPLICABLE TO THE CONSUMER DEBT COLLECTOR, OR ANY ACT OR PRACTICE WHICH WOULD BE PROHIBITED UNDER SECTION SIX HUNDRED ONE OF THE GENERAL BUSINESS LAW IF THE CONSUMER DEBT COLLECTOR WAS A PRINCI- PAL CREDITOR OR HIS OR HER AGENT; (B) ENGAGE OR RETAIN THE SERVICES OF ANY PERSON WHO, BEING REQUIRED TO BE LICENSED UNDER THIS ARTICLE, DOES NOT HAVE A VALID LICENSE ISSUED BY THE DEPARTMENT; OR (C) CAUSE ANY ACT TO BE DONE WHICH VIOLATES THIS SECTION. 3. NO CONSUMER DEBT COLLECTOR LICENSED UNDER THIS ARTICLE SHALL: (A) WITHOUT THE PRIOR WRITTEN OR RECORDED AND REVOCABLE CONSENT OF THE CONSUMER DEBTOR GIVEN DIRECTLY TO THE DEBT COLLECTOR OR THE EXPRESS PERMISSION OF A COURT OF COMPETENT JURISDICTION, A CONSUMER DEBT COLLEC- TOR MAY NOT COMMUNICATE WITH A CONSUMER DEBTOR IN CONNECTION WITH THE COLLECTION OF ANY DEBTS: (I) AT ANY UNUSUAL TIME OR PLACE OR A TIME OR PLACE KNOWN OR WHICH SHOULD BE KNOWN TO BE INCONVENIENT TO THE CONSUMER DEBTOR. IN THE ABSENCE OF KNOWLEDGE OF CIRCUMSTANCES TO THE CONTRARY, A DEBT COLLECTOR SHALL ASSUME THAT THE CONVENIENT TIME FOR COMMUNICATING WITH A CONSUMER DEBTOR IS AFTER EIGHT O'CLOCK ANTEMERIDIAN AND BEFORE NINE O'CLOCK POST- MERIDIAN, LOCAL TIME AT THE CONSUMER DEBTOR'S LOCATION; (II) IF THE DEBT COLLECTOR KNOWS THE CONSUMER DEBTOR IS REPRESENTED BY AN ATTORNEY WITH RESPECT TO SUCH DEBT AND HAS KNOWLEDGE OF, OR CAN READ- ILY ASCERTAIN, SUCH ATTORNEY'S NAME AND ADDRESS, UNLESS THE ATTORNEY FAILS TO RESPOND WITHIN A REASONABLE PERIOD OF TIME TO A COMMUNICATION FROM THE DEBT COLLECTOR OR UNLESS THE ATTORNEY CONSENTS TO DIRECT COMMU- NICATION WITH THE CONSUMER DEBTOR; (III) AT THE CONSUMER DEBTOR'S PLACE OF EMPLOYMENT; (IV) MORE THAN TWO TIMES BY TELEPHONE IN A SEVEN DAY PERIOD UNLESS RETURNING A CALL MADE AT THE CONSUMER DEBTOR'S REQUEST; (V) BY VOICEMAIL ON TO ANY TELEPHONE THAT IS KNOWN OR WHICH REASONABLY SHOULD BE KNOWN MAY BE RECEIVED BY SOMEONE OTHER THAN THE CONSUMER DEBTOR; OR (VI) BY MEANS OF ELECTRONIC COMMUNICATIONS, INCLUDING BUT NOT LIMITED TO SMS TEXT MESSAGE, MESSAGING APPLICATIONS ON MOBILE TELEPHONES, ELEC- TRONIC MAIL, FACEBOOK, AND OTHER FORMS OF SOCIAL MEDIA. (B) COMMUNICATE WITH A CONSUMER DEBTOR BY POSTCARD; (C) CONTINUE COMMUNICATION WITH A CONSUMER DEBTOR AFTER THE CONSUMER DEBT COLLECTOR'S FIRST COMMUNICATION IF THE DEBT COLLECTOR FAILS TO SEND THE CONSUMER DEBTOR A NOTICE IN WRITING WITHIN FIVE DAYS OF THAT FIRST COMMUNICATION, WHICH SUCH NOTICE SHALL BE PROMULGATED BY THE SUPERINTEN- DENT; (D) CONTINUE TO COMMUNICATE WITH A CONSUMER DEBTOR ABOUT A CONSUMER DEBT THAT THE CONSUMER DEBTOR DISPUTES WITHOUT PROVIDING THE CONSUMER DEBTOR WITH DATA OR DOCUMENTS THAT VERIFY THE DISPUTED CONSUMER DEBT; OR (E) UTILIZE A SERVICE OR TECHNOLOGY THAT INTENTIONALLY CAUSES THE TELEPHONE NETWORK TO INDICATE TO THE RECEIVER OF A CALL THAT THE ORIGI- NATOR OF THE CALL IS A STATION OTHER THAN THE TRUE ORIGINATING STATION FOR THE PURPOSE OF COLLECTING A CONSUMER DEBT. S. 666 9 § 301. REGULATIONS; MINIMUM STANDARDS. THE SUPERINTENDENT MAY PROMUL- GATE RULES AND REGULATIONS GIVING EFFECT TO THE PROVISIONS OF THIS ARTI- CLE. SUCH RULES AND REGULATIONS MAY INCLUDE BUT SHALL NOT BE LIMITED TO THE ESTABLISHMENT OF MINIMUM STANDARDS TO BE OBSERVED BY CONSUMER DEBT COLLECTORS ACTING WITHIN THIS STATE AND FURTHER DEFINING ACTS AND PRAC- TICES WHICH ARE UNFAIR, UNCONSCIONABLE, DECEPTIVE, FALSE, MISLEADING, ABUSIVE, OR UNLAWFUL UNDER SECTION THREE HUNDRED OF THIS ARTICLE. § 302. APPLICATION FOR ACQUISITION OF CONTROL OF A CONSUMER DEBT COLLECTOR. 1. NO PERSON SHALL ACQUIRE CONTROL OF A LICENSEE UNDER THIS ARTICLE WITHOUT THE PRIOR APPROVAL OF THE SUPERINTENDENT. 2. ANY PERSON DESIROUS OF ACQUIRING SUCH CONTROL SHALL MAKE WRITTEN APPLICATION TO THE SUPERINTENDENT, SUCH APPLICATION SHALL BE IN SUCH FORM AND SHALL CONTAIN SUCH INFORMATION, INCLUDING THE INFORMATION REQUIRED UNDER SECTION TWO HUNDRED NINETY-SEVEN OF THIS ARTICLE, AS THE SUPERINTENDENT MAY REQUIRE AND SUCH PERSON, AT THE TIME OF MAKING SUCH APPLICATION IF NOT LICENSED, SHALL PAY TO THE SUPERINTENDENT AN INVESTI- GATION FEE AS PRESCRIBED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER. 3. IN DETERMINING WHETHER TO APPROVE OR DENY AN APPLICATION UNDER THIS SECTION, THE SUPERINTENDENT SHALL CONSIDER: (A) WHETHER THE FINANCIAL RESPONSIBILITY, EXPERIENCE, CHARACTER, AND GENERAL FITNESS OF THE PERSON SEEKING TO ACQUIRE CONTROL, AND OF THE MEMBERS THEREOF IF SUCH PERSON BE A PARTNERSHIP OR ASSOCIATION, AND OF THE OFFICERS, DIRECTORS AND CONTROLLING STOCKHOLDERS THEREOF IF SUCH PERSON BE A CORPORATION, ARE SUCH AS TO COMMAND THE CONFIDENCE OF THE COMMUNITY AND TO WARRANT BELIEF THAT THE BUSINESS WILL BE OPERATED HONESTLY, FAIRLY, AND EFFICIENTLY WITHIN THE PURPOSE OF THIS ARTICLE; (B) THE EFFECT THE ACQUISITION MAY HAVE ON COMPETITION; AND (C) WHETHER THE ACQUISITION MAY BE HAZARDOUS OR PREJUDICIAL TO DEBTORS OR CREDITORS IN THIS STATE. 4. IF NO SUCH APPLICATION HAS BEEN MADE PRIOR TO THE ACQUISITION OF CONTROL, THE LICENSE FOR EACH PLACE OF BUSINESS MAINTAINED AND OPERATED BY THE LICENSEE SHALL, AT THE DISCRETION OF THE SUPERINTENDENT, BECOME NULL AND VOID AND EACH SUCH LICENSE SHALL BE SURRENDERED TO THE SUPER- INTENDENT. § 303. SUSPENSION AND REVOCATION. 1. IN ADDITION TO ANY OTHER POWER PROVIDED BY LAW, THE SUPERINTENDENT MAY SUSPEND OR REVOKE THE LICENSE OF A CONSUMER DEBT COLLECTOR, IF AFTER NOTICE AND AN OPPORTUNITY TO BE HEARD, THE SUPERINTENDENT FINDS THAT A CONSUMER DEBT COLLECTOR HAS: (A) COMMITTED ANY FRAUD, ENGAGED IN ANY DISHONEST ACTIVITIES OR MADE ANY MISREPRESENTATION; (B) VIOLATED ANY PROVISIONS OF THIS CHAPTER OR ANY REGULATION ISSUED PURSUANT THERETO, OR HAS VIOLATED ANY OTHER LAW IN THE COURSE OF ITS OR HIS OR HER DEALINGS AS A CONSUMER DEBT COLLECTOR; (C) MADE A FALSE STATEMENT OR MATERIAL OMISSION IN THE APPLICATION FOR OR RENEWAL OF A LICENSE UNDER THIS ARTICLE OR FAILED TO GIVE A TRUE REPLY TO A QUESTION IN SUCH APPLICATION; OR (D) DEMONSTRATED INCOMPETENCY OR UNTRUSTWORTHINESS TO ACT AS A CONSUM- ER DEBT COLLECTOR. 2. THE DEPARTMENT SHALL BEFORE REVOKING OR SUSPENDING ANY LICENSE AND AT LEAST FIFTEEN DAYS PRIOR TO THE DATE SET FOR THE HEARING, AND UPON DUE NOTICE TO THE COMPLAINANT OR OBJECTOR, NOTIFY IN WRITING THE HOLDER OF SUCH LICENSE, OF ANY CHARGE MADE AND SHALL AFFORD SUCH LICENSEE AN OPPORTUNITY TO BE HEARD IN PERSON OR BY COUNSEL IN REFERENCE THERETO. SUCH WRITTEN NOTICE MAY BE SERVED PERSONALLY TO THE LICENSEE, OR BY CERTIFIED MAIL TO THE LAST KNOWN BUSINESS ADDRESS OF SUCH LICENSEE. S. 666 10 § 304. BAD ACTORS. 1. IN ADDITION TO ANY OTHER POWER PROVIDED BY LAW, THE SUPERINTENDENT MAY REQUIRE ANY LICENSEE TO REMOVE ANY DIRECTOR, OFFICER OR EMPLOYEE OR TO REFRAIN FROM ENGAGING OR RETAINING ANY INDE- PENDENT CONTRACTOR OR SERVICE PROVIDER IF SUCH DIRECTOR, OFFICER, EMPLOYEE, INDEPENDENT CONTRACTOR OR SERVICE PROVIDER HAS THEMSELVES HAD A LICENSE UNDER THIS CHAPTER SUSPENDED OR REVOKED, OR HAS CAUSED THE LICENSEE TO VIOLATE ANY PROVISION OF THIS CHAPTER OR REGULATIONS PROMUL- GATED THEREUNDER. 2. NO PERSON THAT IS THE SUBJECT OF AN ORDER UNDER THIS SECTION REMOV- ING THEM AS A DIRECTOR, OFFICER OR EMPLOYEE OR PREVENTING A LICENSEE FROM ENGAGING OR RETAINING THEM AS AN INDEPENDENT CONTRACTOR OR SERVICE PROVIDER, SHALL BECOME ENGAGED WITH ANY LICENSEE WITHOUT OBTAINING THE PRIOR WRITTEN APPROVAL OF THE SUPERINTENDENT. NOR SHALL SUCH PERSON FAIL TO DISCLOSE THAT IT IS THE SUBJECT OF AN ORDER UNDER THIS SECTION TO ANY LICENSEE FOR WHICH IT IS ACTING OR SEEKING TO ACT AS A DIRECTOR, OFFI- CER, EMPLOYEE, INDEPENDENT CONTRACTOR OR SERVICE PROVIDER. 3. ANY CONSUMER DEBT COLLECTOR OR ENTITY CLAIMING TO BE A CONSUMER DEBT COLLECTOR THAT IS NOT LICENSED PURSUANT TO THIS ARTICLE AND KNOW- INGLY CONDUCTS BUSINESS INVOLVING DEBT COLLECTION SHALL BE REQUIRED TO PAY A CIVIL PENALTY TO THE DEPARTMENT OF NOT MORE THAN THE LESSER OF FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A DEBT OR ONE HUNDRED THOU- SAND DOLLARS IN TOTAL DAMAGES IN VIOLATION OF THIS ARTICLE. § 305. PENALTIES. 1. IN ADDITION TO SUCH PENALTIES AS MAY OTHERWISE BE APPLICABLE BY LAW, INCLUDING BUT NOT LIMITED TO THE PENALTIES AVAILABLE UNDER SECTION FORTY-FOUR OF THIS CHAPTER, THE SUPERINTENDENT MAY REQUIRE A PERSON OPERATING AS A CONSUMER DEBT COLLECTOR WITHOUT A LICENSE TO PAY A CIVIL PENALTY TO THE DEPARTMENT A SUM NOT TO EXCEED FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A DEBT IN VIOLATION OF THIS ARTICLE. 2. WHENEVER IT APPEARS TO THE ATTORNEY GENERAL, EITHER UPON COMPLAINT OR OTHERWISE, THAT ANY PERSON HAS ENGAGED IN ANY OF THE ACTS OR PRAC- TICES STATED TO BE UNLAWFUL UNDER THIS ARTICLE, THE ATTORNEY GENERAL MAY BRING AN ACTION OR SPECIAL PROCEEDING IN THE NAME AND ON BEHALF OF THE PEOPLE OF THE STATE OF NEW YORK TO ENJOIN ANY VIOLATION OF THIS ARTICLE, TO OBTAIN RESTITUTION OF ANY MONEYS OR PROPERTY OBTAINED DIRECTLY OR INDIRECTLY BY ANY SUCH VIOLATION, TO OBTAIN DISGORGEMENT OF ANY PROFITS OBTAINED DIRECTLY OR INDIRECTLY BY ANY SUCH VIOLATION, AND TO OBTAIN CIVIL PENALTIES OF NOT MORE THAN THE LESSER OF FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A DEBT OR ONE HUNDRED THOUSAND DOLLARS IN TOTAL DAMAGES IN VIOLATION OF THIS ARTICLE. 3. NOTHING IN THIS ARTICLE SHALL LIMIT ANY STATUTORY OR COMMON-LAW RIGHT OF ANY PERSON TO BRING ANY ACTION IN ANY COURT FOR ANY ACT, OR THE RIGHT OF THE STATE TO PUNISH ANY PERSON FOR ANY VIOLATION OF ANY LAW. § 306. PREEMPTION. THE PROVISIONS OF THIS ARTICLE SHALL EXCLUSIVELY GOVERN THE LICENSING OF DEBT COLLECTION AGENCIES IN THE STATE OF NEW YORK NOTWITHSTANDING THE PROVISIONS OF ANY OTHER LAW TO THE CONTRARY AND FURTHER, NO LOCAL LAW SHALL BE ENACTED WHICH SHALL REQUIRE ANY FEE OR LICENSE FOR THE LICENSURE OR REGISTRATION OF DEBT COLLECTION AGEN- CIES. § 2. Subdivision 10 of section 36 of the banking law, as amended by section 2 of part L of chapter 58 of the laws of 2019, is amended to read as follows: 10. All reports of examinations and investigations, correspondence and memoranda concerning or arising out of such examination and investi- gations, including any duly authenticated copy or copies thereof in the possession of any banking organization, bank holding company or any S. 666 11 subsidiary thereof (as such terms "bank holding company" and "subsid- iary" are defined in article three-A of this chapter), any corporation or any other entity affiliated with a banking organization within the meaning of subdivision six of this section and any non-banking subsid- iary of a corporation or any other entity which is an affiliate of a banking organization within the meaning of subdivision six-a of this section, foreign banking corporation, licensed lender, licensed casher of checks, licensed mortgage banker, registered mortgage broker, licensed mortgage loan originator, licensed sales finance company, registered mortgage loan servicer, licensed student loan servicer, licensed insurance premium finance agency, licensed transmitter of money, licensed budget planner, LICENSED CONSUMER DEBT COLLECTOR, any other person or entity subject to supervision under this chapter, OR THE FINANCIAL SERVICES LAW OR THE INSURANCE LAW, or the department, shall be confidential communications, shall not be subject to subpoena and shall not be made public unless, in the judgment of the superintendent, the ends of justice and the public advantage will be subserved by the publi- cation thereof, in which event the superintendent may publish or author- ize the publication of a copy of any such report or any part thereof in such manner as may be deemed proper or unless such laws specifically authorize such disclosure. For the purposes of this subdivision, "reports of examinations and investigations, and any correspondence and memoranda concerning or arising out of such examinations and investi- gations", includes any such materials of a bank, insurance or securities regulatory agency or any unit of the federal government or that of this state any other state or that of any foreign government which are considered confidential by such agency or unit and which are in the possession of the department or which are otherwise confidential materi- als that have been shared by the department with any such agency or unit and are in the possession of such agency or unit. § 3. Paragraph (a) of subdivision 1 of section 44 of the banking law, as amended by section 4 of part L of chapter 58 of the laws of 2019, is amended to read as follows: (a) Without limiting any power granted to the superintendent under any other provision of this chapter, the superintendent may, in a proceeding after notice and a hearing, require any safe deposit company, licensed lender, licensed casher of checks, licensed sales finance company, licensed insurance premium finance agency, licensed transmitter of money, licensed mortgage banker, licensed student loan servicer, regis- tered mortgage broker, licensed mortgage loan originator, registered mortgage loan servicer, LICENSED CONSUMER DEBT COLLECTOR or licensed budget planner to pay to the people of this state a penalty for any violation of this chapter, any regulation promulgated thereunder, any final or temporary order issued pursuant to section thirty-nine of this article, any condition imposed in writing by the superintendent in connection with the grant of any application or request, or any written agreement entered into with the superintendent. § 4. The opening paragraph of subdivision (a) of section 3218 of the civil practice law and rules, as amended by chapter 311 of the laws of 1963, is amended to read as follows: Affidavit of defendant. Except as provided in section thirty-two hundred one OF THIS ARTICLE AND SUBDIVISION (E) OF THIS SECTION, a judg- ment by confession may be entered, without an action, either for money due or to become due, or to secure the plaintiff against a contingent liability in behalf of the defendant, or both, upon an affidavit executed by the defendant; S. 666 12 § 5. Section 3218 of the civil practice law and rules is amended by adding a new subdivision (e) to read as follows: (E) PROHIBITION ON CERTAIN JUDGMENTS BY CONFESSION. 1. NO JUDGMENT OF CONFESSION MAY BE ENTERED ON: (I) ANY AMOUNT DUE FROM ONE OR MORE INDI- VIDUALS FOR PERSONAL, FAMILY, HOUSEHOLD, CONSUMER, INVESTMENT OR NON-BU- SINESS PURPOSES; (II) ANY AMOUNT UNDER TWO HUNDRED FIFTY THOUSAND DOLLARS DUE FROM ANY PERSON FOR ANY PURPOSE; OR (III) ANY AMOUNT DUE FROM ANY PERSON THAT EITHER: (A) IS CURRENTLY NOT A RESIDENT OF THE STATE, (B) WAS NOT A RESIDENT OF THE STATE AT THE TIME THE AFFIDAVIT AUTHORIZING THE ENTRY OF THE JUDGMENT OF CONFESSION WAS EXECUTED, OR (C) IF NOT A NATURAL PERSON, DOES NOT HAVE A PLACE OF BUSI- NESS IN THE STATE OR DID NOT HAVE A PLACE OF BUSINESS IN THE STATE AT THE TIME THE AFFIDAVIT AUTHORIZING THE ENTRY OF THE JUDGMENT OF CONFESSION WAS EXECUTED. 2. PARAGRAPH ONE OF THIS SUBDIVISION SHALL NOT APPLY TO A JUDGMENT BY CONFESSION ENTERED OR SOUGHT TO BE ENTERED BY THE STATE, A DOMESTIC MUNICIPAL CORPORATION OR ANY PUBLIC OFFICER ACTING IN THEIR OFFICIAL CAPACITY. § 6. The civil practice law and rules is amended by adding a new section 5022 to read as follows: § 5022. JUDGMENTS OBTAINED FROM UNLICENSED CONSUMER DEBT COLLECTORS. ANY JUDGMENT OBTAINED AGAINST A CONSUMER DEBTOR BY, OR ON BEHALF OF, A CONSUMER DEBT COLLECTOR ACTING WITHOUT A LICENSE FROM THE SUPERINTENDENT OF THE DEPARTMENT OF FINANCIAL SERVICES, WHEN SUCH LICENSE IS REQUIRED, IN VIOLATION OF SECTION TWO HUNDRED NINETY-SIX OF ARTICLE SEVEN OF THE BANKING LAW, SHALL BE NULL AND VOID. § 7. This act shall take effect on the one hundred eightieth day after it shall have become a law; provided, however that sections one, two and three of this act shall take effect October 1, 2023. Effective imme- diately, the addition, amendment and/or repeal of any rule or regulation necessary for the implementation of this act on its effective date are authorized to be made and completed on or before such effective date.
2023-S666A - Details
- Current Committee:
- Senate Finance
- Law Section:
- Banking Law
- Laws Affected:
- Add Art 7 §§295 - 306, amd §§36 & 44, Bank L; amd §3218, add §5022, CPLR
- Versions Introduced in Other Legislative Sessions:
-
2009-2010:
S7071
2011-2012: S1439
2013-2014: S219
2015-2016: S190
2017-2018: S1999, S7099
2019-2020: S2343
2021-2022: S3121
2023-S666A - Sponsor Memo
BILL NUMBER: S666A SPONSOR: KAVANAGH TITLE OF BILL: An act to amend the banking law and the civil practice law and rules, in relation to licensing consumer debt collectors PURPOSE: The purpose of this bill is to protect consumers against unfair and deceptive debt collection practices and maintain a high level of integ- rity and professionalism in the debt collection industry, by requiring third party debt collectors and debt buyers to obtain a license from the Department of Financial Services. SUMMARY OF PROVISIONS: Section 1 of the bill amends the banking law by adding a new article 7 dealing with licensed consumer debt collectors. Section 295 of the new Article 7 sets forth definitions.
Section 296 of the new Article 7 requires that those operating as consumer debt collectors be registered with the superintendent and provides exemptions from this requirement for certain entities. Section 297 of the new Article 7 sets forth the application procedures for consumer debt collectors. This section also authorizes the super- intendent to charge an application fee. Section 298 of the new Article 7 requires consumer debt collectors to file and maintain a surety bond issued by a domestic insurer. The amount required will be determined by the amount of profits reported by the consumer debt collector. Section 299 of the new Article 7 sets forth the examination power of the superintendent as well as the record keeping and reporting requirements of consumer debt collectors. Section 300 of the new Article 7 prohibits certain acts and practices of consumer debt collectors including the engagement in unfair, unconscion- able, deceptive, false, misleading, abusive, or unlawful acts and prac- tices. Section 301 of the new Article 7 authorizes the superintendent to promulgate rules and regulations to implement the article. Section 302 of the new Article 7 sets forth procedures for the acquisi- tion of control of any consumer debt collector. Section 303 of the new Article 7 provides the superintendent with the power to suspend and revoke the license of a consumer debt collector after notice and an opportunity to be heard. Section 304 of the new Article 7 provides the superintendent with the authority to require a licensee to remove any individual director, offi- cer, or employee who has themselves had a license suspended or revoked under this article. Section 305 of the new Article 7 provides for civil penalties of $500 per violation for those who knowingly operate as a consumer debt collec- tor without a license. This section also gives the attorney general authority to enforce the provisions of the article. Section 306 of the new Article 7 sets forth a preemption clause. Section two of the bill amends subdivision 10 of section 36 of the bank- ing law as amended by section 2 of part L of chapter 58 of the laws of 2019. Section three of the bill amends paragraph (a) of subdivision 1 of section 44 of the banking law as amended by section 4 of part L of chap- ter 58 of the laws of 2019. Section four of the bill amends the opening paragraph of subdivision (a) of section 3218 of the civil practice law and rules, as amended by chapter 311 of the laws of 1963. Section five of the bill amends section 3218 of the civil practice law and rules by adding a new subdivision (e). Section six of the bill amends the civil practice law and rules by adding a new section 5022 which nullifies any judgment obtained against a consumer debtor by a consumer debt collector operating without a license. Section seven of the bill sets forth the effective date. JUSTIFICATION: Federal and state laws regulate how debt collectors may communicate with debtors and prohibit the use of certain threatening, deceptive and unfair collection practices. Despite these legal protections, there continue to be frequent consumer complaints regarding debt collection practices. Due to the sensitive nature of the information used in the course of debt collection agencies' work, and the vulnerable position consumers may find themselves when dealing with these agencies, it is incumbent upon the legislature to ensure that agencies that engage in unscrupulous or abusive practices shall not continue to operate in New York. To protect the interests, reputations, and financial well-being of state residents of this state from unwarranted harm/ this bill would prohibit debt collection agencies from operating without a license. Licensure would enable the state to hold debt collection agencies accountable and would provide a mechanism for investigating improper behavior. Third party debt collection agencies are currently required to be licensed in thirty states, as well as the cities of Buffalo and New York. This bill would provide all New York consumers with protections against unfair and deceptive debt collection practices. Due to the unprecedented levels of debts accrued in the wake of the COVID-19 pandemic, addressing the bad actors in consumer debt collection has become more important now than ever before. LEGISLATIVE HISTORY: 2023: s666 (KAVANAGH) - REPORTED TO FINANCE 2022: S3121C (KAVANAGH) - BANKS 2021: S3121A (KAVANAGH) / A3041A (Gunther) - ADVANCED TO THIRD READING 2020: S2343A (KAVANAGH) / A7191B (Gunther) - CONSUMER PROTECTION/consumer affairs 2019: S2343 (KAVANAGH) / A7191 (Gunther) - CONSUMER PROTECTION/consumer affairs 2018: S7099 (KAVANAGH) / A9766 (Titone) - CONSUMER PROTECTION/ways and means 2017: S1999 (SQUADRON) / A8112 (Kavanagh) - CONSUMER PROTECTION/ways and means 2016: S190A (SQUADRON) / A408 (Dinowitz) - CONSUMER PROTECTION/consumer affairs 2015: S190 (SQUADRON) / A408 (Dinowitz) - CONSUMER PROTECTION/consumer affairs FISCAL IMPACT FOR STATE AND LOCAL GOVERNMENT: To be determined. EFFECTIVE DATE: This act shall take effect on the one hundred eightieth day after it shall have become a law; provided, however, that sections one, two and three of this act shall take effect January 1, 2025. The superintendent of financial services shall allow any consumer debt collector which submits an application prior to January 1, 2025 to operate pending the approval or denial of the application. Effective immediately, the addi- tion, amendment and/or repeal of any rule or regulation necessary for the implementation of this act on its effective date are authorized to be made and completed on or before such effective date. This act shall not affect the validity of any civil actions or arbitrations commenced or judgments entered prior to January 1, 2025.
2023-S666A - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 666--A 2023-2024 Regular Sessions I N S E N A T E January 5, 2023 ___________ Introduced by Sen. KAVANAGH -- read twice and ordered printed, and when printed to be committed to the Committee on Banks -- reported favora- bly from said committee and committed to the Committee on Finance -- committee discharged, bill amended, ordered reprinted as amended and recommitted to said committee AN ACT to amend the banking law and the civil practice law and rules, in relation to licensing consumer debt collectors THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. The banking law is amended by adding a new article 7 to read as follows: ARTICLE VII LICENSED CONSUMER DEBT COLLECTORS SECTION 295. DEFINITIONS. 296. LICENSE REQUIRED; ENTITIES EXEMPT. 297. APPLICATION FOR LICENSE; FEES. 298. SURETY BOND REQUIRED. 299. EXAMINATION; BOOKS AND RECORDS; REPORTS. 300. PROHIBITED ACTS. 301. REGULATIONS; MINIMUM STANDARDS. 302. APPLICATION FOR ACQUISITION OF CONTROL OF A CONSUMER DEBT COLLECTOR. 303. SUSPENSION AND REVOCATION. 304. BAD ACTORS. 305. PENALTIES. 306. PREEMPTION. § 295. DEFINITIONS. AS USED IN THIS ARTICLE: 1. "AFFILIATED COMPANY" MEANS A CONSUMER DEBT COLLECTOR OPERATING UNDER THE CONTROL OF A LICENSEE, PROVIDED THAT THE AFFILIATED COMPANY SHARES COMMON FACILITIES, MANAGEMENT, AND OPERATIONS WITH THE LICENSEE EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD03040-05-3 S. 666--A 2
AND THE AFFILIATED COMPANY DOES NOT ENGAGE IN ANY COLLECTION ACTIVITIES OTHER THAN DEBT BUYING OR DEBT COLLECTION FOR THE LICENSEE. 2. "APPLICANT" MEANS A CONSUMER DEBT COLLECTOR WHO HAS FILED AN APPLI- CATION TO OBTAIN A LICENSE UNDER THIS ARTICLE. 3. "COMMUNICATION" AND "COMMUNICATE" MEANS THE CONVEYING OF INFORMA- TION REGARDING A CONSUMER DEBT DIRECTLY OR INDIRECTLY TO ANY PERSON THROUGH ANY MEDIUM. 4. "CONSUMER DEBT" MEANS ANY OBLIGATION OF A NATURAL PERSON FOR THE PAYMENT OF MONEY OR ITS EQUIVALENT WHICH ARISES OUT OF A TRANSACTION WHICH WAS PRIMARILY FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES. THE TERM INCLUDES AN OBLIGATION OF A NATURAL PERSON WHO IS A CO-MAKER, ENDORSER, GUARANTOR OR SURETY OF SUCH A TRANSACTION. 5. "CONSUMER DEBTOR" MEANS ANY NATURAL PERSON WHO OWES OR IS ASSERTED TO OWE ANY CONSUMER DEBT. 6. "CONSUMER DEBT COLLECTOR" MEANS ANY PERSON WHO ENGAGES IN A BUSI- NESS, A PRINCIPAL PURPOSE OF WHICH IS CONSUMER DEBT BUYING, OR REGULARLY COLLECTING OR ATTEMPTING TO COLLECT, DIRECTLY OR INDIRECTLY, CONSUMER DEBTS: (A) OWED OR DUE OR ASSERTED TO BE OWED OR DUE TO ANOTHER PERSON; OR (B) OBTAINED BY OR ASSIGNED TO SUCH PERSON THAT ARE IN DEFAULT WHEN OBTAINED OR ACQUIRED BY SUCH PERSON. THE TERM INCLUDES ANY CREDITOR WHO, IN THE PROCESS OF COLLECTING ITS OWN CONSUMER DEBTS, AND USES ANY NAME OTHER THAN ITS OWN WHICH WOULD REASONABLY INDICATE THAT A THIRD PERSON IS COLLECTING OR ATTEMPTING TO COLLECT A CONSUMER DEBT. 7. "CONTROL" MEANS THE POSSESSION, DIRECT OR INDIRECT, OF THE POWER TO DIRECT OR CAUSE THE DIRECTION OF THE MANAGEMENT AND POLICIES OF A PERSON, WHETHER THROUGH THE OWNERSHIP OF VOTING SECURITIES, BY CONTRACT, EXCEPT A COMMERCIAL CONTRACT FOR GOODS OR NON-MANAGEMENT SERVICES, OR OTHERWISE. CONTROL SHALL BE PRESUMED TO EXIST IF ANY PERSON DIRECTLY OR INDIRECTLY OWNS, CONTROLS OR HOLDS WITH THE POWER TO VOTE TEN PERCENT OR MORE OF THE VOTING SECURITIES OF ANY OTHER PERSON. 8. "CREDITOR" MEANS ANY PERSON TO WHOM A CONSUMER DEBT IS OWED, DUE OR ASSERTED TO BE DUE OR OWED, OR ANY ASSIGNEE FOR VALUE OF SAID PERSON. 9. "LICENSEE" MEANS A CONSUMER DEBT COLLECTOR THAT POSSESSES ONE OR MORE LICENSES PURSUANT TO THIS ARTICLE. 10. "PERSON" MEANS A NATURAL PERSON OR ANY ENTITY, INCLUDING BUT NOT LIMITED TO ANY PARTNERSHIP, CORPORATION, LIMITED LIABILITY COMPANY, BRANCH, AGENCY, ASSOCIATION, ORGANIZATION, ANY SIMILAR ENTITY OR ANY COMBINATION OF THE FOREGOING ACTING IN CONCERT. § 296. LICENSE REQUIRED; ENTITIES EXEMPT. 1. NO PERSON SHALL ACT WITH- IN THIS STATE AS A CONSUMER DEBT COLLECTOR, DIRECTLY OR INDIRECTLY, WITHOUT FIRST OBTAINING A LICENSE FROM THE SUPERINTENDENT. A CONSUMER DEBT COLLECTOR IS ACTING WITHIN THIS STATE IF IT IS PHYSICALLY LOCATED IN NEW YORK OR IF IT IS SEEKING TO COLLECT FROM ANY CONSUMER DEBTOR THAT RESIDES WITHIN THIS STATE. 2. NO CREDITOR, OR THE STATE OR MUNICIPALITY OF THE STATE, MAY UTILIZE THE SERVICES OF A CONSUMER DEBT COLLECTOR TO COLLECT FROM A CONSUMER DEBTOR THAT RESIDES WITHIN THIS STATE UNLESS THE CONSUMER DEBT COLLECTOR IS LICENSED BY THE SUPERINTENDENT. 3. NO PERSON SHALL ACCEPT PAYMENTS FROM CONSUMER DEBTORS ON BEHALF OF A CONSUMER DEBT COLLECTOR ACTING WITHIN THIS STATE UNLESS SUCH CONSUMER DEBT COLLECTOR IS LICENSED BY THE SUPERINTENDENT. 4. THE REQUIREMENTS OF SUBDIVISIONS ONE, TWO AND THREE OF THIS SECTION SHALL NOT APPLY TO: (A) ANY OFFICER OR EMPLOYEE OF A LICENSED CONSUMER DEBT COLLECTOR WHEN ATTEMPTING TO COLLECT ON BEHALF OF SUCH CONSUMER DEBT COLLECTOR; S. 666--A 3 (B) ANY OFFICER OR EMPLOYEE OF A CREDITOR WHILE IN THE NAME OF THE CREDITOR COLLECTING DEBTS FOR SUCH CREDITOR; (C) ANY PUBLIC OFFICER ACTING IN THEIR OFFICIAL CAPACITY; (D) A PERSON WHO IS PRINCIPALLY ENGAGED IN THE BUSINESS OF SERVICING LOANS OR ACCOUNTS WHICH ARE NOT DELINQUENT FOR THE OWNERS THEREOF WHEN IN ADDITION TO REQUESTING PAYMENT FROM DELINQUENT CONSUMER DEBTORS, THE PERSON PROVIDES OTHER SERVICES INCLUDING RECEIPT OF PAYMENT, ACCOUNTING, RECORD-KEEPING, DATA PROCESSING SERVICES AND REMITTING, FOR LOANS OR ACCOUNTS WHICH ARE CURRENT AS WELL AS THOSE WHICH ARE DELINQUENT; (E) ANY PERSON WHILE SERVING OR MAKING A BONA FIDE ATTEMPT TO SERVE LEGAL PROCESS ON ANY OTHER PERSON IN CONNECTION WITH THE JUDICIAL ENFORCEMENT OF ANY DEBT; (F) ANY NON-PROFIT ORGANIZATION WHICH, AT THE REQUEST OF A CONSUMER DEBTOR, PERFORMS BONA FIDE CONSUMER CREDIT COUNSELING AND ASSISTS CUSTOMERS IN THE LIQUIDATION OF THEIR DEBTS BY RECEIVING PAYMENTS FROM SUCH CONSUMER DEBTORS AND DISTRIBUTING SUCH AMOUNTS TO CREDITORS; (G) ANY BANK, TRUST COMPANY, SAVINGS BANKS, SAVINGS AND LOAN ASSOCI- ATION, CREDIT UNION, OR FOREIGN BANKING CORPORATION, WHETHER INCORPO- RATED, CHARTERED, ORGANIZED OR LICENSED UNDER THE LAWS OF THIS STATE, ANY OTHER STATE, OR THE UNITED STATES, ANY AGENCY OR DIVISION OF THE FEDERAL GOVERNMENT, OR ANY INSURER DOING BUSINESS UNDER A LICENSE ISSUED UNDER THE INSURANCE LAW; (H) A SUBSIDIARY OR AFFILIATE OF ANY BANK, TRUST COMPANY, SAVINGS BANKS, SAVINGS AND LOAN ASSOCIATION, CREDIT UNION, OR FOREIGN BANKING CORPORATION, WHETHER INCORPORATED, CHARTERED, ORGANIZED OR LICENSED UNDER THE LAWS OF THIS STATE, ANY OTHER STATE, OR THE UNITED STATES, ANY AGENCY OR DIVISION OF THE FEDERAL GOVERNMENT, OR ANY INSURER DOING BUSI- NESS UNDER A LICENSE ISSUED UNDER THE INSURANCE LAW, PROVIDED SUCH AFFILIATE OR SUBSIDIARY IS NOT PRIMARILY ENGAGED IN THE BUSINESS OF PURCHASING AND COLLECTING UPON DELINQUENT DEBT, OTHER THAN DELINQUENT CONSUMER DEBT SECURED BY REAL PROPERTY; (I) ANY PERSON ENGAGED IN BUSINESS, THE PRINCIPAL PURPOSE OF WHICH IS TO REGULARLY COLLECT OR ATTEMPT TO COLLECT DEBTS OWED OR DUE OR ASSERTED TO BE OWED OR DUE TO ANOTHER PERSON WHERE THE DEBT IS ENFORCED FOR CHILD SUPPORT, SPOUSAL SUPPORT, MAINTENANCE OR ALIMONY, PROVIDED, HOWEV- ER, THAT IF SUCH PERSON ALSO REGULARLY COLLECTS OR ATTEMPTS TO COLLECT DEBTS OTHER THAN THOSE ENFORCED FOR CHILD SUPPORT, SPOUSAL SUPPORT, MAINTENANCE OR ALIMONY, SUCH PERSON MUST COMPLY WITH THE REQUIREMENTS OF THIS ARTICLE; (J) ANY PERSON WHILE ACTING AS A CONSUMER DEBT COLLECTOR FOR ANOTHER PERSON, BOTH OF WHOM ARE RELATED BY COMMON OWNERSHIP OR AFFILIATED BY CORPORATE CONTROL, IF THE PERSON ACTING AS A CONSUMER DEBT COLLECTOR DOES SO ONLY FOR PERSONS TO WHOM IT IS SO RELATED OR AFFILIATED AND IF THE PRINCIPAL BUSINESS OF SUCH PERSON IS NOT THE COLLECTION OF CONSUMER DEBTS; (K) ANY ATTORNEY-AT-LAW OR LAW FIRM COLLECTING A DEBT IN SUCH CAPACITY ON BEHALF OF AND IN THE NAME OF A CLIENT SOLELY THROUGH ACTIVITIES THAT MAY ONLY BE PERFORMED BY A LICENSED ATTORNEY, BUT NOT ANY ATTORNEY-AT- LAW OR LAW FIRM OR PART THEREOF WHO REGULARLY ENGAGES IN ACTIVITIES TRADITIONALLY PERFORMED BY CONSUMER DEBT COLLECTORS, INCLUDING, BUT NOT LIMITED TO, CONTACTING A CONSUMER DEBTOR THROUGH THE MAIL OR VIA TELE- PHONE WITH THE PURPOSE OF COLLECTING A CONSUMER DEBT OR OTHER ACTIVITIES AS DETERMINED BY RULE OF THE SUPERINTENDENT; (L) ANY PERSON EMPLOYED BY A UTILITY REGULATED UNDER THE PROVISIONS OF THE PUBLIC SERVICE LAW, ACTING FOR SUCH UTILITY; S. 666--A 4 (M) ANY PERSON COLLECTING OR ATTEMPTING TO COLLECT ANY CONSUMER DEBT OWED OR DUE OR ASSERTED TO BE OWED OR DUE ANOTHER TO THE EXTENT SUCH ACTIVITY: (I) IS INCIDENTAL TO A BONA FIDE FIDUCIARY OBLIGATION OR A BONA FIDE ESCROW AGREEMENT; (II) CONCERNS A CONSUMER DEBT WHICH WAS ORIGINATED BY SUCH PERSON; OR (III) CONCERNS A CONSUMER DEBT WHICH WAS NOT IN DEFAULT AT THE TIME IT WAS OBTAINED BY SUCH PERSON AS A SECURED PARTY IN A COMMERCIAL CREDIT TRANSACTION INVOLVING THE CREDITOR; AND (N) ANY OFFICER OR EMPLOYEE OF THE UNITED STATES, ANY STATE THEREOF OR ANY POLITICAL SUBDIVISION OF ANY STATE TO THE EXTENT THAT COLLECTING OR ATTEMPTING TO COLLECT ANY DEBT OWED IS IN THE PERFORMANCE OF HIS OR HER OFFICIAL DUTIES. § 297. APPLICATION FOR LICENSE; FEES. 1. (A) AN APPLICATION FOR A LICENSE UNDER THIS ARTICLE SHALL BE IN WRITING, UNDER OATH, AND IN THE FORM PRESCRIBED BY THE SUPERINTENDENT AND SHALL CONTAIN SUCH INFORMATION RELATED TO THE COLLECTION OF CONSUMER DEBTS AS THE SUPERINTENDENT MAY REQUIRE. IN ADDITION TO ANY OTHER INFORMATION REQUIRED, THE SUPERINTEN- DENT SHALL REQUIRE THE FOLLOWING INFORMATION, AND SHALL, AS APPROPRI- ATE, REQUIRE SUCH INFORMATION NOT ONLY OF THE APPLICANT BUT ALSO OF ANY OF ITS PRINCIPALS, PARTNERS, OFFICERS AND DIRECTORS, OR ANY PERSON OR ENTITY CONTROLLING AN INTEREST GREATER THAN TEN PERCENT: (I) THE NAME AND RESIDENCE ADDRESS OF THE APPLICANT; (II) THE BUSINESS NAME, IF OTHER THAN THE APPLICANT; (III) THE PLACE, INCLUDING THE CITY, TOWN OR VILLAGE, WITH THE STREET AND NUMBER, WHERE THE BUSINESS IS TO BE LOCATED; (IV) THE BUSINESS TELEPHONE OF THE APPLICANT; (V) THE LENGTH OF TIME THAT THE APPLICANT HAS BEEN A CONSUMER DEBT COLLECTOR; (VI) A STATEMENT INDICATING WHETHER THE APPLICANT HAS: (A) BEEN CONVICTED OF ANY CRIME OR IS A DEBTOR ON ANY UNPAID CIVIL JUDGMENT RELATING TO WORK AS A CONSUMER DEBT COLLECTOR; AND (B) AT ANY TIME IN THE PAST BEEN ISSUED A LICENSE PURSUANT TO THIS ARTICLE, OR HAS BEEN ISSUED A LICENSE FOR DEBT COLLECTION ACTIVITIES BY ANY OTHER STATE OR LOCAL AUTHORITY, AND IF SO, WHETHER SUCH LICENSE WAS EVER REVOKED OR SUSPENDED; (VII) A LIST OF CERTIFICATIONS ISSUED TO THE CONSUMER DEBT COLLECTOR BY NONPROFIT TRADE ASSOCIATIONS; (VIII) UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTENDENT AS HAVING STANDARDS THAT ADDRESS THE FOLLOWING REQUIREMENTS, A DETAILED DESCRIPTION OF THE BUSINESS PRACTICES OR METHODS USED, OR INTENDED TO BE USED, BY THE APPLICANT TO CONFIRM THE VALIDITY OF THE DEBTS IT SEEKS TO COLLECT FROM CONSUMERS; (IX) UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTENDENT AS HAVING STANDARDS THAT ADDRESS THE FOLLOWING REQUIREMENTS, A SUMMARY OF THE APPLICANT'S RECORD-KEEPING POLICY, INCLUDING, BUT NOT LIMITED TO: (A) THE LENGTH OF TIME THE APPLICANT MAINTAINS, OR INTENDS TO MAIN- TAIN, RECORDS PERTAINING TO CONSUMERS; AND (B) THE MANNER IN WHICH THE APPLICANT RECORDS AND STORES, OR INTENDS TO RECORD AND STORE: CONSUMER CHALLENGES TO THE VALIDITY OF DEBT; BILL- ING ERRORS; PAYMENTS MADE BY A CONSUMER; SETTLEMENT AGREEMENTS; INFOR- MATION REGARDING PARTIES RESPONSIBLE FOR DEBT; ANY STATEMENTS MADE BY A CONSUMER ALLEGING THAT THE DEBT AROSE FROM IDENTITY THEFT; AND ANY STATEMENTS MADE BY A CONSUMER STATING THAT THE CONSUMER RECEIVED STATU- TORILY EXEMPT INCOME AS DEFINED IN SECTION FIFTY-TWO HUNDRED TWENTY-TWO OF THE CIVIL PRACTICE LAW AND RULES; S. 666--A 5 (X) WHETHER THE APPLICANT REGULARLY SELLS, OR INTENDS TO SELL, CONSUM- ER DEBTS. IF THE APPLICANT SELLS, OR INTENDS TO SELL CONSUMER DEBTS, SUCH APPLICANT SHALL BE REQUIRED TO PROVIDE THE SUPERINTENDENT WITH A SUMMARY OF THE APPLICANT'S POLICY WITH RESPECT TO THE INFORMATION REGARDING A CONSUMER'S ACCOUNT THAT IT TRANSMITS, OR WILL TRANSMIT, TO THE PURCHASER OF A CONSUMER DEBT, UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTEN- DENT AS HAVING STANDARDS THAT ADDRESS THIS REQUIREMENT; (XI) A SWORN STATEMENT BY THE APPLICANT THAT THE INFORMATION SET FORTH IN THE APPLICATION IS CURRENT AND ACCURATE; AND (XII) THE NAME OF EACH AFFILIATED COMPANY THE APPLICANT WISHES TO INCLUDE ON THE LICENSE. (B) THE SUPERINTENDENT MAY REJECT AN APPLICATION FOR A LICENSE OR AN APPLICATION FOR THE RENEWAL OF A LICENSE IF HE OR SHE IS NOT SATISFIED THAT THE FINANCIAL RESPONSIBILITY, CHARACTER, REPUTATION, INTEGRITY AND GENERAL FITNESS OF THE APPLICANT AND OF THE OWNERS, PARTNERS OR MEMBERS THEREOF, IF THE APPLICANT BE A PARTNERSHIP OR ASSOCIATION, AND OF THE OFFICERS AND DIRECTORS, IF THE APPLICANT BE A CORPORATION, ARE SUCH AS TO COMMAND THE CONFIDENCE OF THE PUBLIC AND TO WARRANT THE BELIEF THAT THE BUSINESS FOR WHICH THE APPLICATION FOR A LICENSE IS FILED WILL BE OPERATED LAWFULLY, HONESTLY AND FAIRLY. 2. AT THE TIME OF MAKING THE APPLICATION FOR A LICENSE, THE APPLICANT SHALL PAY TO THE SUPERINTENDENT A FEE AS PRESCRIBED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER FOR EACH PROPOSED LOCATION, FOR INVESTIGATING THE APPLICATION. 3. IN ADDITION TO ANY OTHER FEE IMPOSED ON AN APPLICANT OR LICENSEE, EVERY LICENSEE SHALL PAY TO THE SUPERINTENDENT THE SUMS PROVIDED TO BE PAID UNDER THE PROVISIONS OF SECTION TWO HUNDRED SIX OF THE FINANCIAL SERVICES LAW. 4. THE LICENSE SHALL BE FOR A PERIOD OF ONE YEAR AS OF THE FIRST OF JANUARY EACH YEAR, OR SUCH OTHER DATE AS DETERMINED BY THE SUPERINTEN- DENT BY REGULATION. 5. EACH LICENSE SHALL PLAINLY STATE THE NAME OF THE LICENSEE AND THE CITY OR TOWN WITH THE NAME OF THE STREET AND NUMBER, IF ANY, OF THE PLACE WHERE THE BUSINESS IS TO BE CARRIED ON. A LICENSEE SHALL NOT CHANGE THE LOCATION WHERE THE BUSINESS OF THE LICENSEE IS TO BE CARRIED ON WITHOUT FIRST PROVIDING WRITTEN NOTICE TO THE SUPERINTENDENT. THE RELOCATION NOTICE SHALL BE IN WRITING SETTING FORTH THE REASON FOR THE RELOCATION, AND SHALL BE ACCOMPANIED BY A RELOCATION INVESTIGATION FEE TO BE DETERMINED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER. 6. THE BUSINESS SHALL AT ALL TIMES BE CONDUCTED IN THE NAME OF THE LICENSEE AS IT APPEARS ON THE LICENSE AND IN NO OTHER NAME, INCLUDING A SHORTENED OR ABBREVIATED VERSION THEREOF. THE SUPERINTENDENT MAY PERMIT AFFILIATED COMPANIES TO BE UNDER A SINGLE LICENSE AND SUBJECT TO A SINGLE EXAMINATION AS LONG AS ALL OF THE AFFILIATED COMPANY NAMES ARE ON THE LICENSE. 7. THE LICENSE SHALL NOT BE TRANSFERABLE NOR ASSIGNABLE. 8. THE SUPERINTENDENT MAY PARTICIPATE IN A MULTI-STATE LICENSING SYSTEM FOR THE SHARING OF REGULATORY INFORMATION AND FOR THE LICENSING AND APPLICATION, BY ELECTRONIC OR OTHER MEANS, OF ENTITIES ENGAGED IN THE BUSINESS OF CONSUMER DEBT COLLECTION. THE SUPERINTENDENT MAY ESTAB- LISH REQUIREMENTS FOR PARTICIPATION BY AN APPLICANT IN A MULTI-STATE LICENSING SYSTEM WHICH MAY VARY FROM THE PROVISIONS OF THIS SECTION. THE SUPERINTENDENT MAY REQUIRE A BACKGROUND INVESTIGATION OF EACH APPLICANT FOR A CONSUMER DEBT COLLECTOR LICENSE BY MEANS OF FINGERPRINT, WHICH SHALL BE SUBMITTED BY ALL APPLICANTS SIMULTANEOUSLY WITH AN APPLICATION S. 666--A 6 AND WHICH THE SUPERINTENDENT MAY SUBMIT TO THE DIVISION OF CRIMINAL JUSTICE SERVICES AND THE FEDERAL BUREAU OF INVESTIGATION FOR STATE AND NATIONAL CRIMINAL HISTORY RECORD CHECKS. IF THE APPLICANT IS A PARTNER- SHIP, ASSOCIATION, CORPORATION OR OTHER FORM OF BUSINESS ORGANIZATION, THE SUPERINTENDENT MAY REQUIRE A BACKGROUND INVESTIGATION FOR EACH MEMBER OR SHAREHOLDER HOLDING MORE THAN FIVE PERCENT OWNERSHIP, BOARD DIRECTOR AND PRINCIPAL OFFICER OF THE APPLICANT AND ANY INDIVIDUAL ACTING AS A MANAGER OF AN OFFICE LOCATION. THE APPLICANT SHALL PAY DIRECTLY TO THE MULTI-STATE LICENSING SYSTEM ANY ADDITIONAL FEES RELAT- ING TO PARTICIPATION IN THE MULTI-STATE LICENSING SYSTEM. 9. THE SUPERINTENDENT SHALL ISSUE EACH CONSUMER DEBT COLLECTOR A UNIQUE LICENSE NUMBER. 10. THE DEPARTMENT SHALL MAINTAIN AND PUBLISH A REGISTRY OF ALL LICENSED CONSUMER DEBT COLLECTORS, WHICH SHALL LIST AND IDENTIFY, ALL LICENSED CONSUMER DEBT COLLECTORS DOING BUSINESS IN THIS STATE. THE DEPARTMENT SHALL MAKE THE REGISTRY AVAILABLE ON ITS WEBSITE. 11. EACH CONSUMER DEBT COLLECTOR ENGAGED IN COLLECTING CONSUMER DEBTS SHALL COMMUNICATE HIS OR HER LICENSE NUMBER UPON THE REQUEST OF ANY INTERESTED PARTY. ANY ADVERTISEMENT, LETTERHEAD, RECEIPT OR OTHER PRINTED MATTER OF A LICENSEE MUST CONTAIN THE LICENSE NUMBER ASSIGNED TO THE LICENSEE BY THE DEPARTMENT. SUCH LICENSE NUMBER SHALL BE CLEARLY AND CONSPICUOUSLY DISPLAYED IN NO LESS THAN A TEN-POINT FONT. 12. NO PERSON SHALL: (A) PRESENT, OR ATTEMPT TO PRESENT, AS HIS, HER OR ITS OWN, THE LICENSE NUMBER OF ANOTHER; (B) KNOWINGLY GIVE FALSE EVIDENCE OF A MATERIAL NATURE TO THE DEPART- MENT FOR THE PURPOSE OF PROCURING A LICENSE; (C) FALSELY REPRESENT THEMSELVES TO BE A LICENSED CONSUMER DEBT COLLECTOR; (D) USE OR ATTEMPT TO USE A LICENSE WHICH HAS EXPIRED; (E) OFFER TO PERFORM OR PERFORM ANY COLLECTION OF CONSUMER DEBTS WITH- OUT HAVING A CURRENT LICENSE AS IS REQUIRED UNDER THIS ARTICLE; OR (F) REPRESENT IN ANY MANNER THAT HIS, HER OR ITS LICENSE CONSTITUTES AN ENDORSEMENT OF THE QUALITY OF WORKMANSHIP OR COMPETENCY OF THE CONSUMER DEBT COLLECTOR. § 298. SURETY BOND REQUIRED. 1. (A) A CONSUMER DEBT COLLECTOR SHALL BE REQUIRED TO FILE AND MAINTAIN IN FORCE A SURETY BOND, ISSUED BY A DOMES- TIC INSURER, AS A CONDITION PRECEDENT TO THE ISSUANCE OR RENEWAL AND MAINTENANCE OF A LICENSE UNDER THIS ARTICLE. (B) THE BOND SHALL BE FOR THE BENEFIT OF CREDITORS WHO OBTAIN A JUDG- MENT FROM A COURT OF COMPETENT JURISDICTION BASED ON THE FAILURE OF THE CONSUMER DEBT COLLECTOR TO REMIT MONEY COLLECTED ON ACCOUNT AND OWED TO THE CREDITOR. THE BOND SHALL ALSO BE FOR THE BENEFIT OF CONSUMER DEBTORS OR THE ATTORNEY GENERAL SEEKING RESTITUTION FOR CONSUMER DEBTORS WHEN SUCH CONSUMER DEBTOR OR THE ATTORNEY GENERAL OBTAINS JUDGMENT FROM A COURT OF COMPETENT JURISDICTION BASED ON A VIOLATION BY THE CONSUMER DEBT COLLECTOR OF THE FEDERAL FAIR DEBT COLLECTION PRACTICE ACT OR ANY OTHER NEW YORK LAW OR FEDERAL LAW REGULATING CONSUMER DEBT COLLECTION WHICH IS APPLICABLE TO THE CONSUMER DEBT COLLECTOR IF SUCH JUDGMENT HAS NOT BEEN PAID WITHIN SIX MONTHS, EXCEPT IF THE DECISION IS UNDER APPEAL. (C) THE BOND SHALL BE IN A FORM PRESCRIBED BY THE SUPERINTENDENT IN A SUM BASED ON THE GROSS PROFIT REPORTED TO THE INTERNAL REVENUE SERVICE FOR THE PREVIOUS YEAR BY SUCH CONSUMER DEBT COLLECTOR AS FOLLOWS: (I) TEN THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF LESS THAN TWO HUNDRED FIFTY THOUSAND DOLLARS; (II) TWENTY-FIVE THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF TWO HUNDRED FIFTY THOUSAND DOLLARS OR MORE; S. 666--A 7 (III) FIFTY THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF FIVE HUNDRED THOUSAND DOLLARS OR MORE; (IV) SEVENTY-FIVE THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF SEVEN HUNDRED FIFTY THOUSAND DOLLARS OR MORE; (V) ONE HUNDRED THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF ONE MILLION DOLLARS OR MORE. (D) THE BOND SHALL BE CONTINUOUS IN FORM AND RUN CONCURRENTLY WITH THE ORIGINAL AND EACH RENEWAL LICENSE PERIOD UNLESS TERMINATED BY THE INSUR- ANCE COMPANY. AN INSURANCE COMPANY MAY TERMINATE A BOND AND AVOID FURTHER LIABILITY BY FILING A NOTICE OF TERMINATION WITH THE DEPARTMENT SIXTY DAYS PRIOR TO THE TERMINATION AND AT THE SAME TIME SENDING THE SAME NOTICE TO THE CONSUMER DEBT COLLECTOR. 2. A LICENSE SHALL BE AUTOMATICALLY CANCELLED ON THE TERMINATION DATE OF THE BOND UNLESS EITHER (A) A NEW BOND IS FILED WITH THE DEPARTMENT TO BECOME EFFECTIVE AT THE TERMINATION DATE OF THE PRIOR BOND, OR (B) THE LICENSED ENTITY PROVIDES THE SUPERINTENDENT A REFUNDABLE DEPOSIT IN LIEU OF THE BOND WHILE THE CONSUMER DEBT COLLECTOR PURSUES A NEW BOND. 3. IF A LICENSE HAS BEEN CANCELLED UNDER THIS SECTION, THE CONSUMER DEBT COLLECTOR MUST FILE A NEW APPLICATION TO OBTAIN A LICENSE AND WILL BE CONSIDERED A NEW APPLICANT IF IT OBTAINS A NEW BOND. 4. FOR THE PURPOSES OF THIS SECTION THE TERM "DOMESTIC INSURER" SHALL HAVE THE SAME MEANING AS GIVEN IN SECTION ONE HUNDRED SEVEN OF THE INSURANCE LAW. IF A BOND REQUIRED BY THIS SECTION IS NOT REASONABLY AVAILABLE FROM A DOMESTIC INSURER THE SUPERINTENDENT MAY, IN HIS OR HER DISCRETION, PERMIT, ON A CASE BY CASE BASIS OR BY ORDER, CONSUMER DEBT COLLECTORS TO OBTAIN THE BOND REQUIRED BY THIS SECTION FROM SUCH OTHER ENTITIES LICENSED BY THE DEPARTMENT AS THE SUPERINTENDENT DEEMS APPRO- PRIATE. § 299. EXAMINATION; BOOKS AND RECORDS; REPORTS. 1. FOR THE PURPOSE OF ENFORCING THE PROVISIONS OF THIS ARTICLE AND FOR ENSURING THE SAFE AND SOUND OPERATION OF THE CONSUMER DEBT COLLECTOR BUSINESS, THE SUPERINTEN- DENT MAY AT ANY TIME, AND AS OFTEN AS MAY BE DETERMINED, EITHER PERSONALLY OR BY A PERSON DULY APPOINTED BY THE SUPERINTENDENT, INVESTI- GATE THE LOANS, BUSINESS, BUSINESS PRACTICES, AND BUSINESS METHODS OF ANY CONSUMER DEBT COLLECTOR, AND EXAMINE THE BOOKS, ACCOUNTS, RECORDS, AND FILES USED THEREIN OF EVERY LICENSEE. 2. THE SUPERINTENDENT AND DULY DESIGNATED REPRESENTATIVES AND LAW ENFORCEMENT OFFICIALS WHOSE PRESENCE IS REQUESTED BY THE SUPERINTENDENT SHALL HAVE FREE ACCESS TO THE OFFICES AND PLACE OF BUSINESS, BOOKS, ACCOUNTS, PAPERS, RECORDS, AUDIO RECORDINGS, FILES, SAFES AND VAULTS OF ALL SUCH LICENSEES WHEREVER LOCATED. THE SUPERINTENDENT SHALL HAVE AUTHORITY TO REQUIRE THE ATTENDANCE OF AND TO EXAMINE UNDER OATH ALL PERSONS WHOMSOEVER WHOSE TESTIMONY MAY BE REQUIRED RELATIVE TO SUCH CONSUMER DEBTS, INCLUDING THE PURCHASE, SALE AND COLLECTION THEREOF, AS WELL AS PAYMENT PROCESSING ON SUCH CONSUMER DEBTS, AND RELATED BUSINESS. 3. THE SUPERINTENDENT MAY ALSO ADDRESS TO A LICENSEE, OR THE OFFICERS, EMPLOYEES OR AGENTS THEREOF, ANY INQUIRY IN RELATION TO ITS TRANS- ACTIONS, OPERATIONS, OR CONDITIONS, OR ANY MATTER CONNECTED THEREWITH. EVERY PERSON SO ADDRESSED SHALL REPLY IN WRITING TO SUCH INQUIRY PROMPT- LY AND TRUTHFULLY, AND SUCH REPLY SHALL BE, IF REQUIRED BY THE SUPER- INTENDENT, SUBSCRIBED BY SUCH INDIVIDUAL, OR BY SUCH OFFICER OR OFFICERS OF A CORPORATION, AS THE SUPERINTENDENT SHALL DESIGNATE, AND AFFIRMED BY THEM AS TRUE UNDER THE PENALTIES OF PERJURY. 4. EACH LICENSEE SHALL KEEP AND USE IN ITS BUSINESS SUCH BOOKS, ACCOUNTS, AND RECORDS AS WILL ENABLE THE SUPERINTENDENT TO DETERMINE WHETHER SUCH LICENSEE IS COMPLYING WITH THE PROVISIONS OF THIS ARTICLE S. 666--A 8 AND WITH THE RULES AND REGULATIONS PROMULGATED HEREUNDER. EVERY LICEN- SEE SHALL KEEP RECORDINGS OF CONSUMER COLLECTION CALLS AND MAKE SUCH RECORDINGS AVAILABLE TO THE SUPERINTENDENT UPON REQUEST. EVERY LICENSEE SHALL PRESERVE SUCH BOOKS, ACCOUNTS, AND RECORDS, FOR AT LEAST FIVE YEARS AFTER MAKING THE FINAL ENTRY REGARDING A CONSUMER DEBT. PRESERVA- TION OF PHOTOGRAPHIC REPRODUCTION THEREOF OR RECORDS IN PHOTOGRAPHIC FORM, INCLUDING AN OPTICAL DISK STORAGE SYSTEM AND THE USE OF ELECTRONIC DATA PROCESSING EQUIPMENT THAT PROVIDES COMPARABLE RECORDS TO THOSE OTHERWISE REQUIRED AND WHICH ARE AVAILABLE FOR EXAMINATION UPON REQUEST SHALL CONSTITUTE COMPLIANCE WITH THE REQUIREMENTS OF THIS SECTION. 5. EACH LICENSEE SHALL ANNUALLY, ON OR BEFORE APRIL FIRST, FILE A REPORT WITH THE SUPERINTENDENT GIVING SUCH INFORMATION AS THE SUPER- INTENDENT MAY REQUIRE CONCERNING THE BUSINESS AND OPERATIONS DURING THE PRECEDING CALENDAR YEAR OF EACH LICENSED PLACE OF BUSINESS CONDUCTED BY SUCH LICENSEE WITHIN THE STATE UNDER AUTHORITY OF THIS ARTICLE. SUCH REPORT SHALL BE SUBSCRIBED AND AFFIRMED AS TRUE BY THE LICENSEE UNDER THE PENALTIES OF PERJURY AND SHALL BE IN THE FORM PRESCRIBED BY THE SUPERINTENDENT. 6. IN ADDITION TO ANNUAL REPORTS, THE SUPERINTENDENT MAY REQUIRE SUCH ADDITIONAL REGULAR OR SPECIAL REPORTS AS MAY BE DEEMED NECESSARY TO THE PROPER SUPERVISION OF LICENSEES UNDER THIS ARTICLE. SUCH ADDITIONAL REPORTS SHALL BE IN THE FORM PRESCRIBED BY THE SUPERINTENDENT AND SHALL BE SUBSCRIBED AND AFFIRMED AS TRUE UNDER THE PENALTIES OF PERJURY. 7. THE EXPENSES OF EVERY EXAMINATION OF THE AFFAIRS OF A CONSUMER DEBT COLLECTOR SUBJECT TO THIS SECTION SHALL BE BORNE AND PAID BY THE LICEN- SEE. § 300. PROHIBITED ACTS. 1. NO CONSUMER DEBT COLLECTOR THAT IS REQUIRED TO BE LICENSED UNDER THIS ARTICLE SHALL ENGAGE IN UNFAIR, UNCONSCIONA- BLE, DECEPTIVE, FALSE, MISLEADING, ABUSIVE, OR UNLAWFUL ACTS OR PRAC- TICES. 2. WITHOUT LIMITING THE GENERAL APPLICATION OF THE PROHIBITED ACTS IN SUBDIVISION ONE OF THIS SECTION, IT SHALL BE UNLAWFUL FOR ANY CONSUMER DEBT COLLECTOR TO: (A) ENGAGE IN ANY ACT OR PRACTICE WHICH WOULD BE A MATERIAL VIOLATION OF THE FEDERAL FAIR DEBT COLLECTION PRACTICES ACT, ANY OTHER NEW YORK LAW OR FEDERAL LAW REGULATING CONSUMER DEBT COLLECTION, OR ANY ACT OR PRACTICE WHICH WOULD BE PROHIBITED UNDER SECTION SIX HUNDRED ONE OF THE GENERAL BUSINESS LAW IF THE CONSUMER DEBT COLLECTOR WAS A PRINCIPAL CREDITOR OR HIS OR HER AGENT; (B) ENGAGE OR RETAIN THE SERVICES OF ANY PERSON WHO, BEING REQUIRED TO BE LICENSED UNDER THIS ARTICLE, DOES NOT HAVE A VALID LICENSE ISSUED BY THE DEPARTMENT; OR (C) CAUSE ANY ACT TO BE DONE WHICH VIOLATES THIS SECTION. 3. NO CONSUMER DEBT COLLECTOR LICENSED UNDER THIS ARTICLE SHALL: (A) WITHOUT THE PRIOR WRITTEN OR RECORDED CONSENT OF THE CONSUMER DEBTOR GIVEN DIRECTLY TO THE CREDITOR OR CONSUMER DEBT COLLECTOR OR THE EXPRESS PERMISSION OF A COURT OF COMPETENT JURISDICTION, A CONSUMER DEBT COLLECTOR MAY NOT COMMUNICATE WITH A CONSUMER DEBTOR IN CONNECTION WITH THE COLLECTION OF ANY CONSUMER DEBTS: (I) AT ANY UNUSUAL TIME OR PLACE OR A TIME OR PLACE KNOWN OR WHICH SHOULD BE KNOWN TO BE INCONVENIENT TO THE CONSUMER DEBTOR. IN THE ABSENCE OF KNOWLEDGE OF CIRCUMSTANCES TO THE CONTRARY, A CONSUMER DEBT COLLECTOR SHALL ASSUME THAT THE CONVENIENT TIME FOR COMMUNICATING WITH A CONSUMER DEBTOR IS AFTER EIGHT O'CLOCK ANTEMERIDIAN AND BEFORE NINE O'CLOCK POSTMERIDIAN, LOCAL TIME AT THE CONSUMER DEBTOR'S LOCATION. UNLESS THE CONSUMER DEBTOR IS KNOWN TO BE IN ANOTHER TIME ZONE, THE S. 666--A 9 CONSUMER DEBT COLLECTOR CAN RELY ON THE LOCAL TIME OF THE AREA CODE DIALED IN DETERMINING THE CONVENIENT TIME FOR COMMUNICATION; (II) IF THE CONSUMER DEBT COLLECTOR KNOWS THE CONSUMER DEBTOR IS REPRESENTED BY AN ATTORNEY WITH RESPECT TO SUCH CONSUMER DEBT AND HAS KNOWLEDGE OF, OR CAN READILY ASCERTAIN, SUCH ATTORNEY'S NAME AND ADDRESS, UNLESS THE ATTORNEY FAILS TO RESPOND WITHIN A REASONABLE PERIOD OF TIME TO A COMMUNICATION FROM THE CONSUMER DEBT COLLECTOR OR UNLESS THE ATTORNEY CONSENTS TO DIRECT COMMUNICATION WITH THE CONSUMER DEBTOR; (III) AT A PLACE KNOWN TO BE THE CONSUMER DEBTOR'S PLACE OF EMPLOYMENT UNLESS THE CONSUMER DEBTOR IS SELF-EMPLOYED; (IV) MORE THAN TWO TIMES BY TELEPHONE IN A SEVEN DAY PERIOD UNLESS RETURNING A CALL MADE AT THE CONSUMER DEBTOR'S REQUEST; (V) BY VOICEMAIL ON TO ANY TELEPHONE THAT IS KNOWN OR WHICH REASONABLY SHOULD BE KNOWN MAY BE RECEIVED BY SOMEONE OTHER THAN THE CONSUMER DEBTOR; OR (VI) BY MEANS OF ELECTRONIC COMMUNICATIONS, INCLUDING BUT NOT LIMITED TO SMS TEXT MESSAGE, MESSAGING APPLICATIONS ON MOBILE TELEPHONES, ELEC- TRONIC MAIL, FACEBOOK, AND OTHER FORMS OF SOCIAL MEDIA, EXCEPT AS AUTHORIZED BY 12 CFR PART 1066 OR BY THE SUPERINTENDENT IN REGULATIONS. (B) COMMUNICATE WITH A CONSUMER DEBTOR BY POSTCARD; (C) CONTINUE COMMUNICATION WITH A CONSUMER DEBTOR AFTER THE CONSUMER DEBT COLLECTOR'S FIRST COMMUNICATION IF THE CONSUMER DEBT COLLECTOR FAILS TO SEND THE CONSUMER DEBTOR A NOTICE IN WRITING WITHIN FIVE DAYS OF THAT FIRST COMMUNICATION, WHICH SUCH NOTICE SHALL BE PROMULGATED BY THE SUPERINTENDENT; (D) CONTINUE TO COMMUNICATE WITH A CONSUMER DEBTOR ABOUT A CONSUMER DEBT THAT THE CONSUMER DEBTOR DISPUTES WITHOUT PROVIDING THE CONSUMER DEBTOR WITH DATA OR DOCUMENTS THAT VERIFY THE DISPUTED CONSUMER DEBT; OR (E) UTILIZE A SERVICE OR TECHNOLOGY THAT INTENTIONALLY CAUSES THE TELEPHONE NETWORK TO INDICATE TO THE RECEIVER OF A CALL THAT THE ORIGI- NATOR OF THE CALL IS A STATION OTHER THAN THE TRUE ORIGINATING STATION FOR THE PURPOSE OF COLLECTING A CONSUMER DEBT. § 301. REGULATIONS; MINIMUM STANDARDS. THE SUPERINTENDENT MAY PROMUL- GATE RULES AND REGULATIONS GIVING EFFECT TO THE PROVISIONS OF THIS ARTI- CLE. SUCH RULES AND REGULATIONS MAY INCLUDE BUT SHALL NOT BE LIMITED TO THE ESTABLISHMENT OF MINIMUM STANDARDS TO BE OBSERVED BY CONSUMER DEBT COLLECTORS ACTING WITHIN THIS STATE AND FURTHER DEFINING ACTS AND PRAC- TICES WHICH ARE UNFAIR, UNCONSCIONABLE, DECEPTIVE, FALSE, MISLEADING, ABUSIVE, OR UNLAWFUL UNDER SECTION THREE HUNDRED OF THIS ARTICLE. § 302. APPLICATION FOR ACQUISITION OF CONTROL OF A CONSUMER DEBT COLLECTOR. 1. NO PERSON SHALL ACQUIRE CONTROL OF A LICENSEE UNDER THIS ARTICLE WITHOUT THE PRIOR APPROVAL OF THE SUPERINTENDENT. 2. ANY PERSON DESIROUS OF ACQUIRING SUCH CONTROL SHALL MAKE WRITTEN APPLICATION TO THE SUPERINTENDENT, SUCH APPLICATION SHALL BE IN SUCH FORM AND SHALL CONTAIN SUCH INFORMATION, INCLUDING THE INFORMATION REQUIRED UNDER SECTION TWO HUNDRED NINETY-SEVEN OF THIS ARTICLE, AS THE SUPERINTENDENT MAY REQUIRE AND SUCH PERSON, AT THE TIME OF MAKING SUCH APPLICATION IF NOT LICENSED, SHALL PAY TO THE SUPERINTENDENT AN INVESTI- GATION FEE AS PRESCRIBED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER. 3. IN DETERMINING WHETHER TO APPROVE OR DENY AN APPLICATION UNDER THIS SECTION, THE SUPERINTENDENT SHALL CONSIDER: (A) WHETHER THE FINANCIAL RESPONSIBILITY, EXPERIENCE, CHARACTER, AND GENERAL FITNESS OF THE PERSON SEEKING TO ACQUIRE CONTROL, AND OF THE MEMBERS THEREOF IF SUCH PERSON BE A PARTNERSHIP OR ASSOCIATION, AND OF THE OFFICERS, DIRECTORS AND CONTROLLING STOCKHOLDERS THEREOF IF SUCH PERSON BE A CORPORATION, ARE SUCH AS TO COMMAND THE CONFIDENCE OF THE S. 666--A 10 COMMUNITY AND TO WARRANT BELIEF THAT THE BUSINESS WILL BE OPERATED HONESTLY, FAIRLY, AND EFFICIENTLY WITHIN THE PURPOSE OF THIS ARTICLE; (B) THE EFFECT THE ACQUISITION MAY HAVE ON COMPETITION; AND (C) WHETHER THE ACQUISITION MAY BE HAZARDOUS OR PREJUDICIAL TO CONSUM- ER DEBTORS OR CREDITORS IN THIS STATE. 4. IF NO SUCH APPLICATION HAS BEEN MADE PRIOR TO THE ACQUISITION OF CONTROL, THE LICENSE FOR EACH PLACE OF BUSINESS MAINTAINED AND OPERATED BY THE LICENSEE SHALL, AT THE DISCRETION OF THE SUPERINTENDENT, BECOME NULL AND VOID AND EACH SUCH LICENSE SHALL BE SURRENDERED TO THE SUPER- INTENDENT. § 303. SUSPENSION AND REVOCATION. 1. IN ADDITION TO ANY OTHER POWER PROVIDED BY LAW, THE SUPERINTENDENT MAY SUSPEND OR REVOKE THE LICENSE OF A CONSUMER DEBT COLLECTOR, IF AFTER NOTICE AND AN OPPORTUNITY TO BE HEARD, THE SUPERINTENDENT FINDS THAT A CONSUMER DEBT COLLECTOR HAS: (A) COMMITTED ANY FRAUD, ENGAGED IN ANY DISHONEST ACTIVITIES OR MADE ANY MISREPRESENTATION; (B) MATERIALLY VIOLATED ANY PROVISIONS OF THIS CHAPTER OR ANY REGU- LATION ISSUED PURSUANT THERETO, OR HAS MATERIALLY VIOLATED ANY OTHER LAW IN THE COURSE OF ITS OR HIS OR HER DEALINGS AS A CONSUMER DEBT COLLEC- TOR; (C) MADE A FALSE STATEMENT OR MATERIAL OMISSION IN THE APPLICATION FOR OR RENEWAL OF A LICENSE UNDER THIS ARTICLE OR FAILED TO GIVE A TRUE REPLY TO A QUESTION IN SUCH APPLICATION; OR (D) DEMONSTRATED INCOMPETENCY OR UNTRUSTWORTHINESS TO ACT AS A CONSUM- ER DEBT COLLECTOR. 2. THE DEPARTMENT SHALL BEFORE REVOKING OR SUSPENDING ANY LICENSE AND AT LEAST FIFTEEN DAYS PRIOR TO THE DATE SET FOR THE HEARING, AND UPON DUE NOTICE TO THE COMPLAINANT OR OBJECTOR, NOTIFY IN WRITING THE HOLDER OF SUCH LICENSE, OF ANY CHARGE MADE AND SHALL AFFORD SUCH LICENSEE AN OPPORTUNITY TO BE HEARD IN PERSON OR BY COUNSEL IN REFERENCE THERETO. SUCH WRITTEN NOTICE MAY BE SERVED PERSONALLY TO THE LICENSEE, OR BY CERTIFIED MAIL TO THE LAST KNOWN BUSINESS ADDRESS OF SUCH LICENSEE. § 304. BAD ACTORS. 1. IN ADDITION TO ANY OTHER POWER PROVIDED BY LAW, THE SUPERINTENDENT MAY REQUIRE ANY LICENSEE TO REMOVE ANY DIRECTOR, OFFICER OR EMPLOYEE OR TO REFRAIN FROM ENGAGING OR RETAINING ANY INDE- PENDENT CONTRACTOR OR SERVICE PROVIDER IF SUCH DIRECTOR, OFFICER, EMPLOYEE, INDEPENDENT CONTRACTOR OR SERVICE PROVIDER HAS THEMSELVES HAD A LICENSE UNDER THIS CHAPTER SUSPENDED OR REVOKED, OR HAS CAUSED THE LICENSEE TO VIOLATE ANY PROVISION OF THIS CHAPTER OR REGULATIONS PROMUL- GATED THEREUNDER. 2. NO PERSON THAT IS THE SUBJECT OF AN ORDER UNDER THIS SECTION REMOV- ING THEM AS A DIRECTOR, OFFICER OR EMPLOYEE OR PREVENTING A LICENSEE FROM ENGAGING OR RETAINING THEM AS AN INDEPENDENT CONTRACTOR OR SERVICE PROVIDER, SHALL BECOME ENGAGED WITH ANY LICENSEE WITHOUT OBTAINING THE PRIOR WRITTEN APPROVAL OF THE SUPERINTENDENT. NOR SHALL SUCH PERSON FAIL TO DISCLOSE THAT IT IS THE SUBJECT OF AN ORDER UNDER THIS SECTION TO ANY LICENSEE FOR WHICH IT IS ACTING OR SEEKING TO ACT AS A DIRECTOR, OFFI- CER, EMPLOYEE, INDEPENDENT CONTRACTOR OR SERVICE PROVIDER. 3. ANY CONSUMER DEBT COLLECTOR OR ENTITY CLAIMING TO BE A CONSUMER DEBT COLLECTOR THAT IS NOT LICENSED PURSUANT TO THIS ARTICLE AND KNOW- INGLY CONDUCTS BUSINESS INVOLVING CONSUMER DEBT COLLECTION SHALL BE REQUIRED TO PAY A CIVIL PENALTY TO THE DEPARTMENT OF NOT MORE THAN THE LESSER OF FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT OR ONE HUNDRED THOUSAND DOLLARS IN TOTAL DAMAGES IN VIOLATION OF THIS ARTI- CLE. S. 666--A 11 § 305. PENALTIES. 1. IN ADDITION TO SUCH PENALTIES AS MAY OTHERWISE BE APPLICABLE BY LAW, INCLUDING BUT NOT LIMITED TO THE PENALTIES AVAILABLE UNDER SECTION FORTY-FOUR OF THIS CHAPTER, THE SUPERINTENDENT MAY REQUIRE A PERSON OPERATING AS A CONSUMER DEBT COLLECTOR WITHOUT A LICENSE TO PAY A CIVIL PENALTY TO THE DEPARTMENT A SUM NOT TO EXCEED FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT IN VIOLATION OF THIS ARTICLE. 2. WHENEVER IT APPEARS TO THE ATTORNEY GENERAL, EITHER UPON COMPLAINT OR OTHERWISE, THAT ANY PERSON HAS ENGAGED IN ANY OF THE ACTS OR PRAC- TICES STATED TO BE UNLAWFUL UNDER THIS ARTICLE, THE ATTORNEY GENERAL MAY BRING AN ACTION OR SPECIAL PROCEEDING IN THE NAME AND ON BEHALF OF THE PEOPLE OF THE STATE OF NEW YORK TO ENJOIN ANY VIOLATION OF THIS ARTICLE, TO OBTAIN RESTITUTION OF ANY MONEYS OR PROPERTY OBTAINED DIRECTLY OR INDIRECTLY BY ANY SUCH VIOLATION, TO OBTAIN DISGORGEMENT OF ANY PROFITS OBTAINED DIRECTLY OR INDIRECTLY BY ANY SUCH VIOLATION, AND TO OBTAIN CIVIL PENALTIES OF NOT MORE THAN THE LESSER OF FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT OR ONE HUNDRED THOUSAND DOLLARS IN TOTAL DAMAGES IN VIOLATION OF THIS ARTICLE. 3. NOTHING IN THIS ARTICLE SHALL LIMIT ANY STATUTORY OR COMMON-LAW RIGHT OF ANY PERSON TO BRING ANY ACTION IN ANY COURT FOR ANY ACT, OR THE RIGHT OF THE STATE TO PUNISH ANY PERSON FOR ANY VIOLATION OF ANY LAW. § 306. PREEMPTION. THE PROVISIONS OF THIS ARTICLE SHALL EXCLUSIVELY GOVERN THE LICENSING OF CONSUMER DEBT COLLECTORS IN THE STATE OF NEW YORK NOTWITHSTANDING THE PROVISIONS OF ANY OTHER LAW TO THE CONTRARY AND FURTHER, NO LOCAL LAW SHALL BE ENACTED WHICH SHALL REQUIRE ANY FEE OR LICENSE FOR THE LICENSURE OR REGISTRATION OF CONSUMER DEBT COLLEC- TORS. § 2. Subdivision 10 of section 36 of the banking law, as amended by section 2 of part L of chapter 58 of the laws of 2019, is amended to read as follows: 10. All reports of examinations and investigations, correspondence and memoranda concerning or arising out of such examination and investi- gations, including any duly authenticated copy or copies thereof in the possession of any banking organization, bank holding company or any subsidiary thereof (as such terms "bank holding company" and "subsid- iary" are defined in article three-A of this chapter), any corporation or any other entity affiliated with a banking organization within the meaning of subdivision six of this section and any non-banking subsid- iary of a corporation or any other entity which is an affiliate of a banking organization within the meaning of subdivision six-a of this section, foreign banking corporation, licensed lender, licensed casher of checks, licensed mortgage banker, registered mortgage broker, licensed mortgage loan originator, licensed sales finance company, registered mortgage loan servicer, licensed student loan servicer, licensed insurance premium finance agency, licensed transmitter of money, licensed budget planner, LICENSED CONSUMER DEBT COLLECTOR, any other person or entity subject to supervision under this chapter, OR THE FINANCIAL SERVICES LAW OR THE INSURANCE LAW, or the department, shall be confidential communications, shall not be subject to subpoena and shall not be made public unless, in the judgment of the superintendent, the ends of justice and the public advantage will be subserved by the publi- cation thereof, in which event the superintendent may publish or author- ize the publication of a copy of any such report or any part thereof in such manner as may be deemed proper or unless such laws specifically authorize such disclosure. For the purposes of this subdivision, S. 666--A 12 "reports of examinations and investigations, and any correspondence and memoranda concerning or arising out of such examinations and investi- gations", includes any such materials of a bank, insurance or securities regulatory agency or any unit of the federal government or that of this state any other state or that of any foreign government which are considered confidential by such agency or unit and which are in the possession of the department or which are otherwise confidential materi- als that have been shared by the department with any such agency or unit and are in the possession of such agency or unit. § 3. Paragraph (a) of subdivision 1 of section 44 of the banking law, as amended by section 4 of part L of chapter 58 of the laws of 2019, is amended to read as follows: (a) Without limiting any power granted to the superintendent under any other provision of this chapter, the superintendent may, in a proceeding after notice and a hearing, require any safe deposit company, licensed lender, licensed casher of checks, licensed sales finance company, licensed insurance premium finance agency, licensed transmitter of money, licensed mortgage banker, licensed student loan servicer, regis- tered mortgage broker, licensed mortgage loan originator, registered mortgage loan servicer, LICENSED CONSUMER DEBT COLLECTOR or licensed budget planner to pay to the people of this state a penalty for any violation of this chapter, any regulation promulgated thereunder, any final or temporary order issued pursuant to section thirty-nine of this article, any condition imposed in writing by the superintendent in connection with the grant of any application or request, or any written agreement entered into with the superintendent. § 4. The opening paragraph of subdivision (a) of section 3218 of the civil practice law and rules, as amended by chapter 311 of the laws of 1963, is amended to read as follows: Except as provided in section thirty-two hundred one OF THIS ARTICLE AND SUBDIVISION (E) OF THIS SECTION, a judgment by confession may be entered, without an action, either for money due or to become due, or to secure the plaintiff against a contingent liability in behalf of the defendant, or both, upon an affidavit executed by the defendant; § 5. Section 3218 of the civil practice law and rules is amended by adding a new subdivision (e) to read as follows: (E) PROHIBITION ON CERTAIN JUDGMENTS BY CONFESSION. 1. NO JUDGMENT OF CONFESSION MAY BE ENTERED ON: (I) ANY AMOUNT DUE FROM ONE OR MORE INDI- VIDUALS FOR PERSONAL, FAMILY, HOUSEHOLD, CONSUMER, INVESTMENT OR NON-BU- SINESS PURPOSES; (II) ANY AMOUNT UNDER TWO HUNDRED FIFTY THOUSAND DOLLARS DUE FROM ANY PERSON FOR ANY PURPOSE; OR (III) ANY AMOUNT DUE FROM ANY PERSON THAT EITHER: (A) IS CURRENTLY NOT A RESIDENT OF THE STATE, (B) WAS NOT A RESIDENT OF THE STATE AT THE TIME THE AFFIDAVIT AUTHORIZING THE ENTRY OF THE JUDGMENT OF CONFESSION WAS EXECUTED, OR (C) IF NOT A NATURAL PERSON, DOES NOT HAVE A PLACE OF BUSI- NESS IN THE STATE OR DID NOT HAVE A PLACE OF BUSINESS IN THE STATE AT THE TIME THE AFFIDAVIT AUTHORIZING THE ENTRY OF THE JUDGMENT OF CONFESSION WAS EXECUTED. 2. PARAGRAPH ONE OF THIS SUBDIVISION SHALL NOT APPLY TO A JUDGMENT BY CONFESSION ENTERED OR SOUGHT TO BE ENTERED BY THE STATE, A DOMESTIC MUNICIPAL CORPORATION OR ANY PUBLIC OFFICER ACTING IN THEIR OFFICIAL CAPACITY. § 6. The civil practice law and rules is amended by adding a new section 5022 to read as follows: S. 666--A 13 § 5022. JUDGMENTS OBTAINED FROM UNLICENSED CONSUMER DEBT COLLECTORS. ANY JUDGMENT OBTAINED AGAINST A CONSUMER DEBTOR BY, OR ON BEHALF OF, A CONSUMER DEBT COLLECTOR ACTING WITHOUT A LICENSE FROM THE SUPERINTENDENT OF THE DEPARTMENT OF FINANCIAL SERVICES, WHEN SUCH LICENSE IS REQUIRED, IN VIOLATION OF SECTION TWO HUNDRED NINETY-SIX OF ARTICLE SEVEN OF THE BANKING LAW, SHALL BE NULL AND VOID. § 7. This act shall take effect on the one hundred eightieth day after it shall have become a law; provided, however that sections one, two and three of this act shall take effect January 1, 2025. The superintendent of financial services shall allow any consumer debt collector which submits an application prior to January 1, 2025 to operate pending the approval or denial of the application. Effective immediately, the addi- tion, amendment and/or repeal of any rule or regulation necessary for the implementation of this act on its effective date are authorized to be made and completed on or before such effective date. This act shall not affect the validity of any civil actions or arbitrations commenced or judgments entered prior to January 1, 2025.
2023-S666B - Details
- Current Committee:
- Senate Finance
- Law Section:
- Banking Law
- Laws Affected:
- Add Art 7 §§295 - 306, amd §§36 & 44, Bank L; amd §3218, add §5022, CPLR
- Versions Introduced in Other Legislative Sessions:
-
2009-2010:
S7071
2011-2012: S1439
2013-2014: S219
2015-2016: S190
2017-2018: S1999, S7099
2019-2020: S2343
2021-2022: S3121
2023-S666B - Sponsor Memo
BILL NUMBER: S666B SPONSOR: KAVANAGH TITLE OF BILL: An act to amend the banking law and the civil practice law and rules, in relation to licensing consumer debt collectors PURPOSE: The purpose of this bill is to protect consumers against unfair and deceptive debt collection practices and maintain a high level of integ- rity and professionalism in the debt collection industry, by requiring third party debt collectors and debt buyers to obtain a license from the Department of State. SUMMARY OF PROVISIONS: This bill would require debt collection agencies, including those who buy and sell consumer debt, operating in the state after May 1, 2021 to obtain a license from the Department of Financial Services (DFS), which would be valid for one year. The fee for a license or renewal, as well
as for changes to the name or address of the business, would be deter- mined by DFS. To obtain a license, the applicant would provide information including business name, address, telephone numbers, length of time the applicant has been a debt collection agency, and a statement of criminal histo- ry.As deemed appropriate by the DFS superintendent, such information would also be required of the agency's principals, partners, officers, directors, and any person or entity controlling an interest greater than ten percent. In addition, each applicant would be required to submit a summary of the methods used to confirm the validity of the debts it seeks to collect, recordkeeping policies, and whether the applicant intends to sell debts. The superintendent would be authorized to refuse to issue license to any person, firm, or corporation whom he or she finds has been convicted of any crime defined in article 155 of the penal law or article 22-A of the general business law, or to have failed to pay any civil judgment relating to work as a debt collection agency. The superintendent could also refuse to issue or renew a license to any applicant found to have violated New York's Fair Debt Collection Practices Law (Article 29-H of the General Business Law) or the federal Fair Debt Collection Practices Act. The Department would maintain and publish an online registry of all licensed debt collection agencies in the state.Licenses issued to debt collection agencies would not be transferable or assignable. Debt collection agencies would be required to share their license number if requested, and to print the license number on any advertisement, letter- head, receipt or other printed materials. The superintendent would also be authorized to perform investigations, conduct routine examinations and compel licensed agencies' to share their books and records upon the superintendent's request. The super- intendent would have the power to revoke or suspend any license, or impose a fine not less than one hundred dollars nor more than two thou- sand dollars per violation, for failing to comply with the licensing law, practicing fraud or misrepresentation, making a material misstate- ment in the application, or demonstrating incompetence or untrustworthi- ness. Before suspension, revocation, or denial of a license, or imposition of a fine, the debt collection agency would have a right to a hearing. As a condition of obtaining a license, debt collection agencies would be required to obtain surety bonding, which would be paid to the super- intendent. The amount of the bond would range from $25,000 to $75,000, depending on the number of people employed. The Attorney General would also be authorized to enforce the provisions of this article by seeking an injunction or a civil penalty of between $100 and $10,000 for each violation. The bill also would provide for a private right of action for consumers subject to unlicensed collection activity for the greater of actual damages or $3,500, or both. The court could, in its discretion, increase the award of damages to an amount up to three times the actual damages up to $10,000, if a court finds the defendant willfully violated the law. The bill also includes requirements regarding recordkeeping and an annu- al report to the DFS superintendent,and any additional reports the superintendent may deem necessary. JUSTIFICATION: Federal and state laws regulate how debt collectors may communicate with debtors and prohibit the use of certain threatening, deceptive and unfair collection practices. Despite these legal protections, there continue to be frequent consumer complaints regarding debt collection practices. Due to the sensitive nature of the information used in the course of debt collection agencies' work, and the vulnerable position consumers may find themselves in when dealing with these agencies, it is incumbent upon the legislature to ensure that agencies that engage in unscrupulous or abusive practices shall not continue to operate in New York. To protect the interests, reputations, and financial well-being of state residents of this state from unwarranted harm, this bill would prohibit debt collection agencies from operating without a license. Licensure would enable the state to hold debt collection agencies accountable and would provide a mechanism for investigating improper behavior. Third party debt collection agencies are currently required to be licensed in thirty states, as well as the cities of Buffalo and New York. This bill would provide all New York consumers with protections against unfair and deceptive debt collection practices . LEGISLATIVE HISTORY: 2018:S7099/A9766- Senate Consumer Protection/Assembly Ways and Means 2017:S1999/A8112- Senate Consumer Protection/Assembly Ways and Means 2016:S190A/A408 -Senate Consumer Protection/Assembly Consumer Affairs and Protection 2015: S190/A408 - Senate Consumer Protection / Assembly Consumer Affairs and Protection FISCAL IMPACT FOR STATE AND LOCAL GOVERNMENTS: The fiscal implications of this bill would be minimal and able to be absorbed within the Agency's administrative resources EFFECTIVE DATE: This act shall take effect on the one hundred eightieth day after it shall have become a law; provided, however that section one, two and three of this act shall take effect January 1, 2026. The superintendent of financial services shall allow any consumer debt collector which submits an application prior to January 1, 2026 to operate pending the approval or denial of the application. Effective immediately, the addi- tion, amendment and/or repeal of any rule of regulation necessary for the implementation of this act on its effective date are authorized to be made and completed on or before such effective date. This act shall not affect the validity of any civil actions or arbitrations commenced or judgements entered prior to January 1, 2026.
2023-S666B - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 666--B 2023-2024 Regular Sessions I N S E N A T E January 5, 2023 ___________ Introduced by Sen. KAVANAGH -- read twice and ordered printed, and when printed to be committed to the Committee on Banks -- reported favora- bly from said committee and committed to the Committee on Finance -- committee discharged, bill amended, ordered reprinted as amended and recommitted to said committee -- recommitted to the Committee on Banks in accordance with Senate Rule 6, sec. 8 -- reported favorably from said committee and committed to the Committee on Finance -- committee discharged, bill amended, ordered reprinted as amended and recommitted to said committee AN ACT to amend the banking law and the civil practice law and rules, in relation to licensing consumer debt collectors THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. The banking law is amended by adding a new article 7 to read as follows: ARTICLE VII LICENSED CONSUMER DEBT COLLECTORS SECTION 295. DEFINITIONS. 296. LICENSE REQUIRED; ENTITIES EXEMPT. 297. APPLICATION FOR LICENSE; FEES. 298. SURETY BOND REQUIRED. 299. EXAMINATION; BOOKS AND RECORDS; REPORTS. 300. PROHIBITED ACTS. 301. REGULATIONS; MINIMUM STANDARDS. 302. APPLICATION FOR ACQUISITION OF CONTROL OF A CONSUMER DEBT COLLECTOR. 303. SUSPENSION AND REVOCATION. 304. BAD ACTORS. 305. PENALTIES. § 295. DEFINITIONS. AS USED IN THIS ARTICLE: EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD03040-15-4 S. 666--B 2
1. "AFFILIATED COMPANY" MEANS A CONSUMER DEBT COLLECTOR OPERATING UNDER THE CONTROL OF A LICENSEE, PROVIDED THAT THE AFFILIATED COMPANY SHARES COMMON FACILITIES, MANAGEMENT, AND OPERATIONS WITH THE LICENSEE AND THE AFFILIATED COMPANY DOES NOT ENGAGE IN ANY COLLECTION ACTIVITIES OTHER THAN DEBT BUYING OR DEBT COLLECTION FOR THE LICENSEE. 2. "APPLICANT" MEANS A CONSUMER DEBT COLLECTOR WHO HAS FILED AN APPLI- CATION TO OBTAIN A LICENSE UNDER THIS ARTICLE. 3. "ATTORNEY-AT-LAW" AND "LAW FIRM" MEANS ANY ATTORNEY-AT-LAW OR LAW FIRM RETAINED BY A CLIENT FOR THE PURPOSE OF LITIGATION AND REPRESENTING SUCH CLIENT THROUGH ACTIVITIES THAT MAY ONLY BE PERFORMED BY A LICENSED ATTORNEY, INCLUDING ACTING PURSUANT TO LAW OR REGULATION BY CONTACTING A CONSUMER DEBTOR IN THE COURSE OF THE REPRESENTATION REGARDING ANTIC- IPATED, PENDING, OR PREVIOUS LITIGATION. 4. "COMMUNICATION" AND "COMMUNICATE" MEANS THE CONVEYING OF INFORMA- TION REGARDING A CONSUMER DEBT DIRECTLY OR INDIRECTLY TO ANY PERSON THROUGH ANY MEDIUM. 5. "CONSUMER DEBT" MEANS ANY OBLIGATION OF A NATURAL PERSON FOR THE PAYMENT OF MONEY OR ITS EQUIVALENT WHICH ARISES OUT OF A TRANSACTION WHICH WAS PRIMARILY FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES. THE TERM INCLUDES AN OBLIGATION OF A NATURAL PERSON WHO IS A CO-MAKER, ENDORSER, GUARANTOR OR SURETY OF SUCH A TRANSACTION. 6. "CONSUMER DEBTOR" MEANS ANY NATURAL PERSON WHO OWES OR IS ASSERTED TO OWE ANY CONSUMER DEBT. 7. "CONSUMER DEBT COLLECTOR" MEANS ANY PERSON WHO ENGAGES IN A BUSI- NESS, A PRINCIPAL PURPOSE OF WHICH IS CONSUMER DEBT BUYING, OR REGULARLY COLLECTING OR ATTEMPTING TO COLLECT, DIRECTLY OR INDIRECTLY, CONSUMER DEBTS: (A) OWED OR DUE OR ASSERTED TO BE OWED OR DUE TO ANOTHER PERSON; OR (B) OBTAINED BY OR ASSIGNED TO SUCH PERSON THAT ARE IN DEFAULT WHEN OBTAINED OR ACQUIRED BY SUCH PERSON. THE TERM INCLUDES ANY CREDITOR WHO, IN THE PROCESS OF COLLECTING ITS OWN CONSUMER DEBTS, AND USES ANY NAME OTHER THAN ITS OWN WHICH WOULD REASONABLY INDICATE THAT A THIRD PERSON IS COLLECTING OR ATTEMPTING TO COLLECT A CONSUMER DEBT. 8. "CONTROL" MEANS THE POSSESSION, DIRECT OR INDIRECT, OF THE POWER TO DIRECT OR CAUSE THE DIRECTION OF THE MANAGEMENT AND POLICIES OF A PERSON, WHETHER THROUGH THE OWNERSHIP OF VOTING SECURITIES, BY CONTRACT, EXCEPT A COMMERCIAL CONTRACT FOR GOODS OR NON-MANAGEMENT SERVICES, OR OTHERWISE. CONTROL SHALL BE PRESUMED TO EXIST IF ANY PERSON DIRECTLY OR INDIRECTLY OWNS, CONTROLS OR HOLDS WITH THE POWER TO VOTE TEN PERCENT OR MORE OF THE VOTING SECURITIES OF ANY OTHER PERSON. 9. "CREDITOR" MEANS ANY PERSON TO WHOM A CONSUMER DEBT IS OWED, DUE OR ASSERTED TO BE DUE OR OWED, OR ANY ASSIGNEE FOR VALUE OF SAID PERSON. 10. "LICENSEE" MEANS A CONSUMER DEBT COLLECTOR THAT POSSESSES ONE OR MORE LICENSES PURSUANT TO THIS ARTICLE. 11. "PERSON" MEANS A NATURAL PERSON OR ANY ENTITY, INCLUDING BUT NOT LIMITED TO ANY PARTNERSHIP, CORPORATION, LIMITED LIABILITY COMPANY, BRANCH, AGENCY, ASSOCIATION, ORGANIZATION, ANY SIMILAR ENTITY OR ANY COMBINATION OF THE FOREGOING ACTING IN CONCERT. § 296. LICENSE REQUIRED; ENTITIES EXEMPT. 1. NO PERSON SHALL ACT WITH- IN THIS STATE AS A CONSUMER DEBT COLLECTOR, DIRECTLY OR INDIRECTLY, WITHOUT FIRST OBTAINING A LICENSE FROM THE SUPERINTENDENT. A CONSUMER DEBT COLLECTOR IS ACTING WITHIN THIS STATE IF IT IS PHYSICALLY LOCATED IN NEW YORK OR IF IT IS SEEKING TO COLLECT FROM ANY CONSUMER DEBTOR THAT RESIDES WITHIN THIS STATE. 2. NO CREDITOR, OR THE STATE OR MUNICIPALITY OF THE STATE, MAY UTILIZE THE SERVICES OF A CONSUMER DEBT COLLECTOR TO COLLECT FROM A CONSUMER S. 666--B 3 DEBTOR THAT RESIDES WITHIN THIS STATE UNLESS THE CONSUMER DEBT COLLECTOR IS LICENSED BY THE SUPERINTENDENT. 3. NO PERSON SHALL ACCEPT PAYMENTS FROM CONSUMER DEBTORS ON BEHALF OF A CONSUMER DEBT COLLECTOR ACTING WITHIN THIS STATE UNLESS SUCH CONSUMER DEBT COLLECTOR IS LICENSED BY THE SUPERINTENDENT. 4. THE REQUIREMENTS OF SUBDIVISIONS ONE, TWO AND THREE OF THIS SECTION SHALL NOT APPLY TO: (A) ANY OFFICER OR EMPLOYEE OF A LICENSED CONSUMER DEBT COLLECTOR WHEN ATTEMPTING TO COLLECT ON BEHALF OF SUCH CONSUMER DEBT COLLECTOR; (B) ANY OFFICER OR EMPLOYEE OF A CREDITOR WHILE IN THE NAME OF THE CREDITOR COLLECTING DEBTS FOR SUCH CREDITOR; (C) ANY PUBLIC OFFICER ACTING IN THEIR OFFICIAL CAPACITY; (D) A PERSON WHO IS PRINCIPALLY ENGAGED IN THE BUSINESS OF SERVICING LOANS OR ACCOUNTS WHICH ARE NOT DELINQUENT FOR THE OWNERS THEREOF WHEN IN ADDITION TO REQUESTING PAYMENT FROM DELINQUENT CONSUMER DEBTORS, THE PERSON PROVIDES OTHER SERVICES INCLUDING RECEIPT OF PAYMENT, ACCOUNTING, RECORD-KEEPING, DATA PROCESSING SERVICES AND REMITTING, FOR LOANS OR ACCOUNTS WHICH ARE CURRENT AS WELL AS THOSE WHICH ARE DELINQUENT; (E) ANY PERSON WHILE SERVING OR MAKING A BONA FIDE ATTEMPT TO SERVE LEGAL PROCESS ON ANY OTHER PERSON IN CONNECTION WITH THE JUDICIAL ENFORCEMENT OF ANY DEBT; (F) ANY NON-PROFIT ORGANIZATION WHICH, AT THE REQUEST OF A CONSUMER DEBTOR, PERFORMS BONA FIDE CONSUMER CREDIT COUNSELING AND ASSISTS CUSTOMERS IN THE LIQUIDATION OF THEIR DEBTS BY RECEIVING PAYMENTS FROM SUCH CONSUMER DEBTORS AND DISTRIBUTING SUCH AMOUNTS TO CREDITORS; (G) ANY BANK, TRUST COMPANY, SAVINGS BANKS, SAVINGS AND LOAN ASSOCI- ATION, CREDIT UNION, OR FOREIGN BANKING CORPORATION, WHETHER INCORPO- RATED, CHARTERED, ORGANIZED OR LICENSED UNDER THE LAWS OF THIS STATE, ANY OTHER STATE, OR THE UNITED STATES, ANY AGENCY OR DIVISION OF THE FEDERAL GOVERNMENT, OR ANY INSURER DOING BUSINESS UNDER A LICENSE ISSUED UNDER THE INSURANCE LAW; (H) A SUBSIDIARY OR AFFILIATE OF ANY BANK, TRUST COMPANY, SAVINGS BANKS, SAVINGS AND LOAN ASSOCIATION, CREDIT UNION, OR FOREIGN BANKING CORPORATION, WHETHER INCORPORATED, CHARTERED, ORGANIZED OR LICENSED UNDER THE LAWS OF THIS STATE, ANY OTHER STATE, OR THE UNITED STATES, ANY AGENCY OR DIVISION OF THE FEDERAL GOVERNMENT, OR ANY INSURER DOING BUSI- NESS UNDER A LICENSE ISSUED UNDER THE INSURANCE LAW, PROVIDED SUCH AFFILIATE OR SUBSIDIARY IS NOT PRIMARILY ENGAGED IN THE BUSINESS OF PURCHASING AND COLLECTING UPON DELINQUENT DEBT, OTHER THAN DELINQUENT CONSUMER DEBT SECURED BY REAL PROPERTY; (I) ANY PERSON ENGAGED IN BUSINESS, THE PRINCIPAL PURPOSE OF WHICH IS TO REGULARLY COLLECT OR ATTEMPT TO COLLECT DEBTS OWED OR DUE OR ASSERTED TO BE OWED OR DUE TO ANOTHER PERSON WHERE THE DEBT IS ENFORCED FOR CHILD SUPPORT, SPOUSAL SUPPORT, MAINTENANCE OR ALIMONY, PROVIDED, HOWEV- ER, THAT IF SUCH PERSON ALSO REGULARLY COLLECTS OR ATTEMPTS TO COLLECT DEBTS OTHER THAN THOSE ENFORCED FOR CHILD SUPPORT, SPOUSAL SUPPORT, MAINTENANCE OR ALIMONY, SUCH PERSON MUST COMPLY WITH THE REQUIREMENTS OF THIS ARTICLE; (J) ANY PERSON WHILE ACTING AS A CONSUMER DEBT COLLECTOR FOR ANOTHER PERSON, BOTH OF WHOM ARE RELATED BY COMMON OWNERSHIP OR AFFILIATED BY CORPORATE CONTROL, IF THE PERSON ACTING AS A CONSUMER DEBT COLLECTOR DOES SO ONLY FOR PERSONS TO WHOM IT IS SO RELATED OR AFFILIATED AND IF THE PRINCIPAL BUSINESS OF SUCH PERSON IS NOT THE COLLECTION OF CONSUMER DEBTS; (K) ANY ATTORNEY-AT-LAW OR LAW FIRM; S. 666--B 4 (L) ANY PERSON EMPLOYED BY A UTILITY REGULATED UNDER THE PROVISIONS OF THE PUBLIC SERVICE LAW, ACTING FOR SUCH UTILITY; (M) ANY PERSON COLLECTING OR ATTEMPTING TO COLLECT ANY CONSUMER DEBT OWED OR DUE OR ASSERTED TO BE OWED OR DUE ANOTHER TO THE EXTENT SUCH ACTIVITY: (I) IS INCIDENTAL TO A BONA FIDE FIDUCIARY OBLIGATION OR A BONA FIDE ESCROW AGREEMENT; (II) CONCERNS A CONSUMER DEBT WHICH WAS ORIGINATED BY SUCH PERSON; OR (III) CONCERNS A CONSUMER DEBT WHICH WAS NOT IN DEFAULT AT THE TIME IT WAS OBTAINED BY SUCH PERSON AS A SECURED PARTY IN A COMMERCIAL CREDIT TRANSACTION INVOLVING THE CREDITOR; AND (N) ANY OFFICER OR EMPLOYEE OF THE UNITED STATES, ANY STATE THEREOF OR ANY POLITICAL SUBDIVISION OF ANY STATE TO THE EXTENT THAT COLLECTING OR ATTEMPTING TO COLLECT ANY DEBT OWED IS IN THE PERFORMANCE OF THEIR OFFI- CIAL DUTIES. § 297. APPLICATION FOR LICENSE; FEES. 1. (A) AN APPLICATION FOR A LICENSE UNDER THIS ARTICLE SHALL BE IN WRITING, UNDER OATH, AND IN THE FORM PRESCRIBED BY THE SUPERINTENDENT AND SHALL CONTAIN SUCH INFORMATION RELATED TO THE COLLECTION OF CONSUMER DEBTS AS THE SUPERINTENDENT MAY REQUIRE. IN ADDITION TO ANY OTHER INFORMATION REQUIRED, THE SUPERINTEN- DENT SHALL REQUIRE THE FOLLOWING INFORMATION, AND SHALL, AS APPROPRI- ATE, REQUIRE SUCH INFORMATION NOT ONLY OF THE APPLICANT BUT ALSO OF ANY OF ITS PRINCIPALS, PARTNERS, OFFICERS AND DIRECTORS, OR ANY PERSON OR ENTITY CONTROLLING AN INTEREST GREATER THAN TEN PERCENT: (I) THE NAME AND RESIDENCE ADDRESS OF THE APPLICANT; (II) THE BUSINESS NAME, IF OTHER THAN THE APPLICANT; (III) THE PLACE, INCLUDING THE CITY, TOWN OR VILLAGE, WITH THE STREET AND NUMBER, WHERE THE BUSINESS IS TO BE LOCATED; (IV) THE BUSINESS TELEPHONE OF THE APPLICANT; (V) THE LENGTH OF TIME THAT THE APPLICANT HAS BEEN A CONSUMER DEBT COLLECTOR; (VI) A STATEMENT INDICATING WHETHER THE APPLICANT HAS: (A) BEEN CONVICTED OF ANY CRIME OR IS A DEBTOR ON ANY UNPAID CIVIL JUDGMENT RELATING TO WORK AS A CONSUMER DEBT COLLECTOR; AND (B) AT ANY TIME IN THE PAST BEEN ISSUED A LICENSE PURSUANT TO THIS ARTICLE, OR HAS BEEN ISSUED A LICENSE FOR DEBT COLLECTION ACTIVITIES BY ANY OTHER STATE OR LOCAL AUTHORITY, AND IF SO, WHETHER SUCH LICENSE WAS EVER REVOKED OR SUSPENDED; (VII) A LIST OF CERTIFICATIONS ISSUED TO THE CONSUMER DEBT COLLECTOR BY NONPROFIT TRADE ASSOCIATIONS; (VIII) UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTENDENT AS HAVING STANDARDS THAT ADDRESS THE FOLLOWING REQUIREMENTS, A DETAILED DESCRIPTION OF THE BUSINESS PRACTICES OR METHODS USED, OR INTENDED TO BE USED, BY THE APPLICANT TO CONFIRM THE VALIDITY OF THE DEBTS IT SEEKS TO COLLECT FROM CONSUMERS; (IX) UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTENDENT AS HAVING STANDARDS THAT ADDRESS THE FOLLOWING REQUIREMENTS, A SUMMARY OF THE APPLICANT'S RECORD-KEEPING POLICY, INCLUDING, BUT NOT LIMITED TO: (A) THE LENGTH OF TIME THE APPLICANT MAINTAINS, OR INTENDS TO MAIN- TAIN, RECORDS PERTAINING TO CONSUMERS; AND (B) THE MANNER IN WHICH THE APPLICANT RECORDS AND STORES, OR INTENDS TO RECORD AND STORE: CONSUMER CHALLENGES TO THE VALIDITY OF DEBT; BILL- ING ERRORS; PAYMENTS MADE BY A CONSUMER; SETTLEMENT AGREEMENTS; INFOR- MATION REGARDING PARTIES RESPONSIBLE FOR DEBT; ANY STATEMENTS MADE BY A CONSUMER ALLEGING THAT THE DEBT AROSE FROM IDENTITY THEFT; AND ANY STATEMENTS MADE BY A CONSUMER STATING THAT THE CONSUMER RECEIVED STATU- S. 666--B 5 TORILY EXEMPT INCOME AS DEFINED IN SECTION FIFTY-TWO HUNDRED TWENTY-TWO OF THE CIVIL PRACTICE LAW AND RULES; (X) WHETHER THE APPLICANT REGULARLY SELLS, OR INTENDS TO SELL, CONSUM- ER DEBTS. IF THE APPLICANT SELLS, OR INTENDS TO SELL CONSUMER DEBTS, SUCH APPLICANT SHALL BE REQUIRED TO PROVIDE THE SUPERINTENDENT WITH A SUMMARY OF THE APPLICANT'S POLICY WITH RESPECT TO THE INFORMATION REGARDING A CONSUMER'S ACCOUNT THAT IT TRANSMITS, OR WILL TRANSMIT, TO THE PURCHASER OF A CONSUMER DEBT, UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTEN- DENT AS HAVING STANDARDS THAT ADDRESS THIS REQUIREMENT; (XI) A SWORN STATEMENT BY THE APPLICANT THAT THE INFORMATION SET FORTH IN THE APPLICATION IS CURRENT AND ACCURATE; AND (XII) THE NAME OF EACH AFFILIATED COMPANY THE APPLICANT WISHES TO INCLUDE ON THE LICENSE. (B) THE SUPERINTENDENT MAY REJECT AN APPLICATION FOR A LICENSE OR AN APPLICATION FOR THE RENEWAL OF A LICENSE IF SUCH SUPERINTENDENT IS NOT SATISFIED THAT THE FINANCIAL RESPONSIBILITY, CHARACTER, REPUTATION, INTEGRITY AND GENERAL FITNESS OF THE APPLICANT AND OF THE OWNERS, PART- NERS OR MEMBERS THEREOF, IF THE APPLICANT BE A PARTNERSHIP OR ASSOCI- ATION, AND OF THE OFFICERS AND DIRECTORS, IF THE APPLICANT BE A CORPO- RATION, ARE SUCH AS TO COMMAND THE CONFIDENCE OF THE PUBLIC AND TO WARRANT THE BELIEF THAT THE BUSINESS FOR WHICH THE APPLICATION FOR A LICENSE IS FILED WILL BE OPERATED LAWFULLY, HONESTLY AND FAIRLY. 2. AT THE TIME OF MAKING THE APPLICATION FOR A LICENSE, THE APPLICANT SHALL PAY TO THE SUPERINTENDENT A FEE AS PRESCRIBED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER FOR EACH PROPOSED LOCATION, FOR INVESTIGATING THE APPLICATION. 3. IN ADDITION TO ANY OTHER FEE IMPOSED ON AN APPLICANT OR LICENSEE, EVERY LICENSEE SHALL PAY TO THE SUPERINTENDENT THE SUMS PROVIDED TO BE PAID UNDER THE PROVISIONS OF SECTION TWO HUNDRED SIX OF THE FINANCIAL SERVICES LAW. 4. THE LICENSE SHALL BE FOR A PERIOD OF TWO YEARS AS OF THE FIRST OF JANUARY EACH YEAR, OR SUCH OTHER DATE AS DETERMINED BY THE SUPERINTEN- DENT BY REGULATION. 5. EACH LICENSE SHALL PLAINLY STATE THE NAME OF THE LICENSEE AND THE CITY OR TOWN WITH THE NAME OF THE STREET AND NUMBER, IF ANY, OF THE PLACE WHERE THE BUSINESS IS TO BE CARRIED ON. A LICENSEE SHALL NOT CHANGE THE LOCATION WHERE THE BUSINESS OF THE LICENSEE IS TO BE CARRIED ON WITHOUT FIRST PROVIDING WRITTEN NOTICE TO THE SUPERINTENDENT. THE RELOCATION NOTICE SHALL BE IN WRITING SETTING FORTH THE REASON FOR THE RELOCATION, AND SHALL BE ACCOMPANIED BY A RELOCATION INVESTIGATION FEE TO BE DETERMINED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER. 6. THE BUSINESS SHALL AT ALL TIMES BE CONDUCTED IN THE NAME OF THE LICENSEE AS IT APPEARS ON THE LICENSE AND IN NO OTHER NAME, INCLUDING A SHORTENED OR ABBREVIATED VERSION THEREOF. THE SUPERINTENDENT MAY PERMIT AFFILIATED COMPANIES TO BE UNDER A SINGLE LICENSE AND SUBJECT TO A SINGLE EXAMINATION AS LONG AS ALL OF THE AFFILIATED COMPANY NAMES ARE ON THE LICENSE. 7. THE LICENSE SHALL NOT BE TRANSFERABLE NOR ASSIGNABLE. 8. THE SUPERINTENDENT MAY PARTICIPATE IN A MULTI-STATE LICENSING SYSTEM FOR THE SHARING OF REGULATORY INFORMATION AND FOR THE LICENSING AND APPLICATION, BY ELECTRONIC OR OTHER MEANS, OF ENTITIES ENGAGED IN THE BUSINESS OF CONSUMER DEBT COLLECTION. THE SUPERINTENDENT MAY ESTAB- LISH REQUIREMENTS FOR PARTICIPATION BY AN APPLICANT IN A MULTI-STATE LICENSING SYSTEM WHICH MAY VARY FROM THE PROVISIONS OF THIS SECTION. THE SUPERINTENDENT MAY REQUIRE A BACKGROUND INVESTIGATION OF EACH APPLICANT S. 666--B 6 FOR A CONSUMER DEBT COLLECTOR LICENSE BY MEANS OF FINGERPRINT, WHICH SHALL BE SUBMITTED BY ALL APPLICANTS SIMULTANEOUSLY WITH AN APPLICATION AND WHICH THE SUPERINTENDENT MAY SUBMIT TO THE DIVISION OF CRIMINAL JUSTICE SERVICES AND THE FEDERAL BUREAU OF INVESTIGATION FOR STATE AND NATIONAL CRIMINAL HISTORY RECORD CHECKS. IF THE APPLICANT IS A PARTNER- SHIP, ASSOCIATION, CORPORATION OR OTHER FORM OF BUSINESS ORGANIZATION, THE SUPERINTENDENT MAY REQUIRE A BACKGROUND INVESTIGATION FOR EACH MEMBER OR SHAREHOLDER HOLDING MORE THAN FIVE PERCENT OWNERSHIP, BOARD DIRECTOR AND PRINCIPAL OFFICER OF THE APPLICANT AND ANY INDIVIDUAL ACTING AS A MANAGER OF AN OFFICE LOCATION. THE APPLICANT SHALL PAY DIRECTLY TO THE MULTI-STATE LICENSING SYSTEM ANY ADDITIONAL FEES RELAT- ING TO PARTICIPATION IN THE MULTI-STATE LICENSING SYSTEM. 9. THE SUPERINTENDENT SHALL ISSUE EACH CONSUMER DEBT COLLECTOR A UNIQUE LICENSE NUMBER. 10. THE DEPARTMENT SHALL MAINTAIN AND PUBLISH A REGISTRY OF ALL LICENSED CONSUMER DEBT COLLECTORS, WHICH SHALL LIST AND IDENTIFY, ALL LICENSED CONSUMER DEBT COLLECTORS DOING BUSINESS IN THIS STATE. THE DEPARTMENT SHALL MAKE THE REGISTRY AVAILABLE ON ITS WEBSITE. 11. EACH CONSUMER DEBT COLLECTOR ENGAGED IN COLLECTING CONSUMER DEBTS SHALL COMMUNICATE THEIR LICENSE NUMBER UPON THE REQUEST OF ANY INTER- ESTED PARTY. ANY ADVERTISEMENT, LETTERHEAD, RECEIPT OR OTHER PRINTED MATTER OF A LICENSEE MUST CONTAIN THE LICENSE NUMBER ASSIGNED TO THE LICENSEE BY THE DEPARTMENT. SUCH LICENSE NUMBER SHALL BE CLEARLY AND CONSPICUOUSLY DISPLAYED IN NO LESS THAN A TEN-POINT FONT. 12. NO PERSON SHALL: (A) PRESENT, OR ATTEMPT TO PRESENT, AS THEIR OR ITS OWN, THE LICENSE NUMBER OF ANOTHER; (B) KNOWINGLY GIVE FALSE EVIDENCE OF A MATERIAL NATURE TO THE DEPART- MENT FOR THE PURPOSE OF PROCURING A LICENSE; (C) FALSELY REPRESENT THEMSELVES TO BE A LICENSED CONSUMER DEBT COLLECTOR; (D) USE OR ATTEMPT TO USE A LICENSE WHICH HAS EXPIRED; (E) OFFER TO PERFORM OR PERFORM ANY COLLECTION OF CONSUMER DEBTS WITH- OUT HAVING A CURRENT LICENSE AS IS REQUIRED UNDER THIS ARTICLE; OR (F) REPRESENT IN ANY MANNER THAT THEIR OR ITS LICENSE CONSTITUTES AN ENDORSEMENT OF THE QUALITY OF WORKMANSHIP OR COMPETENCY OF THE CONSUMER DEBT COLLECTOR. § 298. SURETY BOND REQUIRED. 1. (A) A CONSUMER DEBT COLLECTOR SHALL BE REQUIRED TO FILE AND MAINTAIN IN FORCE A SURETY BOND, ISSUED BY A DOMES- TIC INSURER, AS A CONDITION PRECEDENT TO THE ISSUANCE OR RENEWAL AND MAINTENANCE OF A LICENSE UNDER THIS ARTICLE. (B) THE BOND SHALL BE FOR THE BENEFIT OF CREDITORS WHO OBTAIN A JUDG- MENT FROM A COURT OF COMPETENT JURISDICTION BASED ON THE FAILURE OF THE CONSUMER DEBT COLLECTOR TO REMIT MONEY COLLECTED ON ACCOUNT AND OWED TO THE CREDITOR. THE BOND SHALL ALSO BE FOR THE BENEFIT OF CONSUMER DEBTORS OR THE ATTORNEY GENERAL SEEKING RESTITUTION FOR CONSUMER DEBTORS WHEN SUCH CONSUMER DEBTOR OR THE ATTORNEY GENERAL OBTAINS JUDGMENT FROM A COURT OF COMPETENT JURISDICTION BASED ON A VIOLATION BY THE CONSUMER DEBT COLLECTOR OF THE FEDERAL FAIR DEBT COLLECTION PRACTICE ACT OR ANY OTHER NEW YORK LAW OR FEDERAL LAW REGULATING CONSUMER DEBT COLLECTION WHICH IS APPLICABLE TO THE CONSUMER DEBT COLLECTOR IF SUCH JUDGMENT HAS NOT BEEN PAID WITHIN SIX MONTHS, EXCEPT IF THE DECISION IS UNDER APPEAL. (C) THE BOND SHALL BE IN A FORM PRESCRIBED BY THE SUPERINTENDENT IN A SUM BASED ON THE GROSS PROFIT REPORTED TO THE INTERNAL REVENUE SERVICE FOR THE PREVIOUS YEAR BY SUCH CONSUMER DEBT COLLECTOR AS FOLLOWS: (I) TEN THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF LESS THAN TWO HUNDRED FIFTY THOUSAND DOLLARS; S. 666--B 7 (II) TWENTY-FIVE THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF TWO HUNDRED FIFTY THOUSAND DOLLARS OR MORE; (III) FIFTY THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF FIVE HUNDRED THOUSAND DOLLARS OR MORE; (IV) SEVENTY-FIVE THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF SEVEN HUNDRED FIFTY THOUSAND DOLLARS OR MORE; (V) ONE HUNDRED THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF ONE MILLION DOLLARS OR MORE. (D) THE BOND SHALL BE CONTINUOUS IN FORM AND RUN CONCURRENTLY WITH THE ORIGINAL AND EACH RENEWAL LICENSE PERIOD UNLESS TERMINATED BY THE INSUR- ANCE COMPANY. AN INSURANCE COMPANY MAY TERMINATE A BOND AND AVOID FURTHER LIABILITY BY FILING A NOTICE OF TERMINATION WITH THE DEPARTMENT SIXTY DAYS PRIOR TO THE TERMINATION AND AT THE SAME TIME SENDING THE SAME NOTICE TO THE CONSUMER DEBT COLLECTOR. 2. A LICENSE SHALL BE AUTOMATICALLY CANCELLED ON THE TERMINATION DATE OF THE BOND UNLESS EITHER (A) A NEW BOND IS FILED WITH THE DEPARTMENT TO BECOME EFFECTIVE AT THE TERMINATION DATE OF THE PRIOR BOND, OR (B) THE LICENSED ENTITY PROVIDES THE SUPERINTENDENT A REFUNDABLE DEPOSIT IN LIEU OF THE BOND WHILE THE CONSUMER DEBT COLLECTOR PURSUES A NEW BOND. 3. IF A LICENSE HAS BEEN CANCELLED UNDER THIS SECTION, THE CONSUMER DEBT COLLECTOR MUST FILE A NEW APPLICATION TO OBTAIN A LICENSE AND WILL BE CONSIDERED A NEW APPLICANT IF IT OBTAINS A NEW BOND. 4. FOR THE PURPOSES OF THIS SECTION THE TERM "DOMESTIC INSURER" SHALL HAVE THE SAME MEANING AS GIVEN IN SECTION ONE HUNDRED SEVEN OF THE INSURANCE LAW. IF A BOND REQUIRED BY THIS SECTION IS NOT REASONABLY AVAILABLE FROM A DOMESTIC INSURER THE SUPERINTENDENT MAY, IN THEIR DISCRETION, PERMIT, ON A CASE BY CASE BASIS OR BY ORDER, CONSUMER DEBT COLLECTORS TO OBTAIN THE BOND REQUIRED BY THIS SECTION FROM SUCH OTHER ENTITIES LICENSED BY THE DEPARTMENT AS THE SUPERINTENDENT DEEMS APPRO- PRIATE. § 299. EXAMINATION; BOOKS AND RECORDS; REPORTS. 1. FOR THE PURPOSE OF ENFORCING THE PROVISIONS OF THIS ARTICLE AND FOR ENSURING THE SAFE AND SOUND OPERATION OF THE CONSUMER DEBT COLLECTOR BUSINESS, THE SUPERINTEN- DENT MAY AT ANY TIME, AND AS OFTEN AS MAY BE DETERMINED, EITHER PERSONALLY OR BY A PERSON DULY APPOINTED BY THE SUPERINTENDENT, INVESTI- GATE THE LOANS, BUSINESS, BUSINESS PRACTICES, AND BUSINESS METHODS OF ANY CONSUMER DEBT COLLECTOR, AND EXAMINE THE BOOKS, ACCOUNTS, RECORDS, AND FILES USED THEREIN OF EVERY LICENSEE. 2. THE SUPERINTENDENT AND DULY DESIGNATED REPRESENTATIVES AND LAW ENFORCEMENT OFFICIALS WHOSE PRESENCE IS REQUESTED BY THE SUPERINTENDENT SHALL HAVE FREE ACCESS TO THE OFFICES AND PLACE OF BUSINESS, BOOKS, ACCOUNTS, PAPERS, RECORDS, AUDIO RECORDINGS, FILES, SAFES AND VAULTS OF ALL SUCH LICENSEES WHEREVER LOCATED. THE SUPERINTENDENT SHALL HAVE AUTHORITY TO REQUIRE THE ATTENDANCE OF AND TO EXAMINE UNDER OATH ALL PERSONS WHOMSOEVER WHOSE TESTIMONY MAY BE REQUIRED RELATIVE TO SUCH CONSUMER DEBTS, INCLUDING THE PURCHASE, SALE AND COLLECTION THEREOF, AS WELL AS PAYMENT PROCESSING ON SUCH CONSUMER DEBTS, AND RELATED BUSINESS. 3. THE SUPERINTENDENT MAY ALSO ADDRESS TO A LICENSEE, OR THE OFFICERS, EMPLOYEES OR AGENTS THEREOF, ANY INQUIRY IN RELATION TO ITS TRANS- ACTIONS, OPERATIONS, OR CONDITIONS, OR ANY MATTER CONNECTED THEREWITH. EVERY PERSON SO ADDRESSED SHALL REPLY IN WRITING TO SUCH INQUIRY PROMPT- LY AND TRUTHFULLY, AND SUCH REPLY SHALL BE, IF REQUIRED BY THE SUPER- INTENDENT, SUBSCRIBED BY SUCH INDIVIDUAL, OR BY SUCH OFFICER OR OFFICERS OF A CORPORATION, AS THE SUPERINTENDENT SHALL DESIGNATE, AND AFFIRMED BY THEM AS TRUE UNDER THE PENALTIES OF PERJURY. S. 666--B 8 4. EACH LICENSEE SHALL KEEP AND USE IN ITS BUSINESS SUCH BOOKS, ACCOUNTS, AND RECORDS AS WILL ENABLE THE SUPERINTENDENT TO DETERMINE WHETHER SUCH LICENSEE IS COMPLYING WITH THE PROVISIONS OF THIS ARTICLE AND WITH THE RULES AND REGULATIONS PROMULGATED HEREUNDER. EVERY LICEN- SEE SHALL KEEP RECORDINGS OF CONSUMER COLLECTION CALLS AND MAKE SUCH RECORDINGS AVAILABLE TO THE SUPERINTENDENT UPON REQUEST. EVERY LICENSEE SHALL PRESERVE SUCH BOOKS, ACCOUNTS, AND RECORDS, FOR AT LEAST FIVE YEARS AFTER MAKING THE FINAL ENTRY REGARDING A CONSUMER DEBT. PRESERVA- TION OF PHOTOGRAPHIC REPRODUCTION THEREOF OR RECORDS IN PHOTOGRAPHIC FORM, INCLUDING AN OPTICAL DISK STORAGE SYSTEM AND THE USE OF ELECTRONIC DATA PROCESSING EQUIPMENT THAT PROVIDES COMPARABLE RECORDS TO THOSE OTHERWISE REQUIRED AND WHICH ARE AVAILABLE FOR EXAMINATION UPON REQUEST SHALL CONSTITUTE COMPLIANCE WITH THE REQUIREMENTS OF THIS SECTION. 5. EACH LICENSEE SHALL ANNUALLY, ON OR BEFORE APRIL FIRST, FILE A REPORT WITH THE SUPERINTENDENT GIVING SUCH INFORMATION AS THE SUPER- INTENDENT MAY REQUIRE CONCERNING THE BUSINESS AND OPERATIONS DURING THE PRECEDING CALENDAR YEAR OF EACH LICENSED PLACE OF BUSINESS CONDUCTED BY SUCH LICENSEE WITHIN THE STATE UNDER AUTHORITY OF THIS ARTICLE. SUCH REPORT SHALL BE SUBSCRIBED AND AFFIRMED AS TRUE BY THE LICENSEE UNDER THE PENALTIES OF PERJURY AND SHALL BE IN THE FORM PRESCRIBED BY THE SUPERINTENDENT. 6. IN ADDITION TO ANNUAL REPORTS, THE SUPERINTENDENT MAY REQUIRE SUCH ADDITIONAL REGULAR OR SPECIAL REPORTS AS MAY BE DEEMED NECESSARY TO THE PROPER SUPERVISION OF LICENSEES UNDER THIS ARTICLE. SUCH ADDITIONAL REPORTS SHALL BE IN THE FORM PRESCRIBED BY THE SUPERINTENDENT AND SHALL BE SUBSCRIBED AND AFFIRMED AS TRUE UNDER THE PENALTIES OF PERJURY. 7. THE EXPENSES OF EVERY EXAMINATION OF THE AFFAIRS OF A CONSUMER DEBT COLLECTOR SUBJECT TO THIS SECTION SHALL BE BORNE AND PAID BY THE LICEN- SEE. § 300. PROHIBITED ACTS. 1. NO CONSUMER DEBT COLLECTOR THAT IS REQUIRED TO BE LICENSED UNDER THIS ARTICLE SHALL ENGAGE IN UNFAIR, UNCONSCIONA- BLE, DECEPTIVE, FALSE, MISLEADING, ABUSIVE, OR UNLAWFUL ACTS OR PRAC- TICES. 2. WITHOUT LIMITING THE GENERAL APPLICATION OF THE PROHIBITED ACTS IN SUBDIVISION ONE OF THIS SECTION, IT SHALL BE UNLAWFUL FOR ANY CONSUMER DEBT COLLECTOR TO: (A) ENGAGE IN ANY ACT OR PRACTICE WHICH WOULD BE A MATERIAL VIOLATION OF THE FEDERAL FAIR DEBT COLLECTION PRACTICES ACT, ANY OTHER NEW YORK LAW OR FEDERAL LAW REGULATING CONSUMER DEBT COLLECTION, OR ANY ACT OR PRACTICE WHICH WOULD BE PROHIBITED UNDER SECTION SIX HUNDRED ONE OF THE GENERAL BUSINESS LAW IF THE CONSUMER DEBT COLLECTOR WAS A PRINCIPAL CREDITOR OR THEIR AGENT; (B) ENGAGE OR RETAIN THE SERVICES OF ANY PERSON WHO, BEING REQUIRED TO BE LICENSED UNDER THIS ARTICLE, DOES NOT HAVE A VALID LICENSE ISSUED BY THE DEPARTMENT; OR (C) CAUSE ANY ACT TO BE DONE WHICH VIOLATES THIS SECTION. 3. NO CONSUMER DEBT COLLECTOR LICENSED UNDER THIS ARTICLE SHALL: (A) WITHOUT THE PRIOR WRITTEN OR RECORDED CONSENT OF THE CONSUMER DEBTOR GIVEN DIRECTLY TO THE CREDITOR OR CONSUMER DEBT COLLECTOR OR THE EXPRESS PERMISSION OF A COURT OF COMPETENT JURISDICTION, A CONSUMER DEBT COLLECTOR MAY NOT COMMUNICATE WITH A CONSUMER DEBTOR IN CONNECTION WITH THE COLLECTION OF ANY CONSUMER DEBTS: (I) AT ANY UNUSUAL TIME OR PLACE OR A TIME OR PLACE KNOWN OR WHICH SHOULD BE KNOWN TO BE INCONVENIENT TO THE CONSUMER DEBTOR. IN THE ABSENCE OF KNOWLEDGE OF CIRCUMSTANCES TO THE CONTRARY, A CONSUMER DEBT COLLECTOR SHALL ASSUME THAT THE CONVENIENT TIME FOR COMMUNICATING WITH A S. 666--B 9 CONSUMER DEBTOR IS AFTER EIGHT O'CLOCK ANTEMERIDIAN AND BEFORE NINE O'CLOCK POSTMERIDIAN, LOCAL TIME AT THE CONSUMER DEBTOR'S LOCATION. UNLESS THE CONSUMER DEBTOR IS KNOWN TO BE IN ANOTHER TIME ZONE, THE CONSUMER DEBT COLLECTOR CAN RELY ON THE LOCAL TIME OF THE AREA CODE DIALED IN DETERMINING THE CONVENIENT TIME FOR COMMUNICATION; (II) IF THE CONSUMER DEBT COLLECTOR KNOWS THE CONSUMER DEBTOR IS REPRESENTED BY AN ATTORNEY WITH RESPECT TO SUCH CONSUMER DEBT AND HAS KNOWLEDGE OF, OR CAN READILY ASCERTAIN, SUCH ATTORNEY'S NAME AND ADDRESS, UNLESS THE ATTORNEY FAILS TO RESPOND WITHIN A REASONABLE PERIOD OF TIME TO A COMMUNICATION FROM THE CONSUMER DEBT COLLECTOR OR UNLESS THE ATTORNEY CONSENTS TO DIRECT COMMUNICATION WITH THE CONSUMER DEBTOR; (III) AT A PLACE KNOWN TO BE THE CONSUMER DEBTOR'S PLACE OF EMPLOYMENT UNLESS THE CONSUMER DEBTOR IS SELF-EMPLOYED; (IV) MORE THAN TWO TIMES BY TELEPHONE IN A SEVEN DAY PERIOD UNLESS RETURNING A CALL MADE AT THE CONSUMER DEBTOR'S REQUEST; (V) BY VOICEMAIL ON TO ANY TELEPHONE THAT IS KNOWN OR WHICH REASONABLY SHOULD BE KNOWN MAY BE RECEIVED BY SOMEONE OTHER THAN THE CONSUMER DEBTOR; OR (VI) BY MEANS OF ELECTRONIC COMMUNICATIONS, INCLUDING BUT NOT LIMITED TO SMS TEXT MESSAGE, MESSAGING APPLICATIONS ON MOBILE TELEPHONES, ELEC- TRONIC MAIL, FACEBOOK, AND OTHER FORMS OF SOCIAL MEDIA, EXCEPT AS AUTHORIZED BY 12 CFR PART 1006 OR BY THE SUPERINTENDENT IN REGULATIONS. (B) COMMUNICATE WITH A CONSUMER DEBTOR BY POSTCARD; (C) CONTINUE COMMUNICATION WITH A CONSUMER DEBTOR AFTER THE CONSUMER DEBT COLLECTOR'S FIRST COMMUNICATION IF THE CONSUMER DEBT COLLECTOR FAILS TO SEND THE CONSUMER DEBTOR A NOTICE IN WRITING WITHIN FIVE DAYS OF THAT FIRST COMMUNICATION, WHICH SUCH NOTICE SHALL BE PROMULGATED BY THE SUPERINTENDENT; (D) CONTINUE TO COMMUNICATE WITH A CONSUMER DEBTOR ABOUT A CONSUMER DEBT THAT THE CONSUMER DEBTOR DISPUTES WITHOUT PROVIDING THE CONSUMER DEBTOR WITH DATA OR DOCUMENTS THAT VERIFY THE DISPUTED CONSUMER DEBT; OR (E) UTILIZE A SERVICE OR TECHNOLOGY THAT INTENTIONALLY CAUSES THE TELEPHONE NETWORK TO INDICATE TO THE RECEIVER OF A CALL THAT THE ORIGI- NATOR OF THE CALL IS A STATION OTHER THAN THE TRUE ORIGINATING STATION FOR THE PURPOSE OF COLLECTING A CONSUMER DEBT. § 301. REGULATIONS; MINIMUM STANDARDS. THE SUPERINTENDENT MAY PROMUL- GATE RULES AND REGULATIONS GIVING EFFECT TO THE PROVISIONS OF THIS ARTI- CLE. SUCH RULES AND REGULATIONS MAY INCLUDE BUT SHALL NOT BE LIMITED TO THE ESTABLISHMENT OF MINIMUM STANDARDS TO BE OBSERVED BY CONSUMER DEBT COLLECTORS ACTING WITHIN THIS STATE AND FURTHER DEFINING ACTS AND PRAC- TICES WHICH ARE UNFAIR, UNCONSCIONABLE, DECEPTIVE, FALSE, MISLEADING, ABUSIVE, OR UNLAWFUL UNDER SECTION THREE HUNDRED OF THIS ARTICLE. § 302. APPLICATION FOR ACQUISITION OF CONTROL OF A CONSUMER DEBT COLLECTOR. 1. NO PERSON SHALL ACQUIRE CONTROL OF A LICENSEE UNDER THIS ARTICLE WITHOUT THE PRIOR APPROVAL OF THE SUPERINTENDENT. 2. ANY PERSON DESIROUS OF ACQUIRING SUCH CONTROL SHALL MAKE WRITTEN APPLICATION TO THE SUPERINTENDENT, SUCH APPLICATION SHALL BE IN SUCH FORM AND SHALL CONTAIN SUCH INFORMATION, INCLUDING THE INFORMATION REQUIRED UNDER SECTION TWO HUNDRED NINETY-SEVEN OF THIS ARTICLE, AS THE SUPERINTENDENT MAY REQUIRE AND SUCH PERSON, AT THE TIME OF MAKING SUCH APPLICATION IF NOT LICENSED, SHALL PAY TO THE SUPERINTENDENT AN INVESTI- GATION FEE AS PRESCRIBED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER. 3. IN DETERMINING WHETHER TO APPROVE OR DENY AN APPLICATION UNDER THIS SECTION, THE SUPERINTENDENT SHALL CONSIDER: (A) WHETHER THE FINANCIAL RESPONSIBILITY, EXPERIENCE, CHARACTER, AND GENERAL FITNESS OF THE PERSON SEEKING TO ACQUIRE CONTROL, AND OF THE S. 666--B 10 MEMBERS THEREOF IF SUCH PERSON BE A PARTNERSHIP OR ASSOCIATION, AND OF THE OFFICERS, DIRECTORS AND CONTROLLING STOCKHOLDERS THEREOF IF SUCH PERSON BE A CORPORATION, ARE SUCH AS TO COMMAND THE CONFIDENCE OF THE COMMUNITY AND TO WARRANT BELIEF THAT THE BUSINESS WILL BE OPERATED HONESTLY, FAIRLY, AND EFFICIENTLY WITHIN THE PURPOSE OF THIS ARTICLE; (B) THE EFFECT THE ACQUISITION MAY HAVE ON COMPETITION; AND (C) WHETHER THE ACQUISITION MAY BE HAZARDOUS OR PREJUDICIAL TO CONSUM- ER DEBTORS OR CREDITORS IN THIS STATE. 4. IF NO SUCH APPLICATION HAS BEEN MADE PRIOR TO THE ACQUISITION OF CONTROL, THE LICENSE FOR EACH PLACE OF BUSINESS MAINTAINED AND OPERATED BY THE LICENSEE SHALL, AT THE DISCRETION OF THE SUPERINTENDENT, BECOME NULL AND VOID AND EACH SUCH LICENSE SHALL BE SURRENDERED TO THE SUPER- INTENDENT. § 303. SUSPENSION AND REVOCATION. 1. IN ADDITION TO ANY OTHER POWER PROVIDED BY LAW, THE SUPERINTENDENT MAY SUSPEND OR REVOKE THE LICENSE OF A CONSUMER DEBT COLLECTOR, IF AFTER NOTICE AND AN OPPORTUNITY TO BE HEARD, THE SUPERINTENDENT FINDS THAT A CONSUMER DEBT COLLECTOR HAS: (A) COMMITTED ANY FRAUD, ENGAGED IN ANY DISHONEST ACTIVITIES OR MADE ANY MISREPRESENTATION; (B) MATERIALLY VIOLATED ANY PROVISIONS OF THIS CHAPTER OR ANY REGU- LATION ISSUED PURSUANT THERETO, OR HAS MATERIALLY VIOLATED ANY OTHER LAW IN THE COURSE OF ITS OR THEIR DEALINGS AS A CONSUMER DEBT COLLECTOR; (C) MADE A FALSE STATEMENT OR MATERIAL OMISSION IN THE APPLICATION FOR OR RENEWAL OF A LICENSE UNDER THIS ARTICLE OR FAILED TO GIVE A TRUE REPLY TO A QUESTION IN SUCH APPLICATION; OR (D) DEMONSTRATED INCOMPETENCY OR UNTRUSTWORTHINESS TO ACT AS A CONSUM- ER DEBT COLLECTOR. 2. THE DEPARTMENT SHALL BEFORE REVOKING OR SUSPENDING ANY LICENSE AND AT LEAST FIFTEEN DAYS PRIOR TO THE DATE SET FOR THE HEARING, AND UPON DUE NOTICE TO THE COMPLAINANT OR OBJECTOR, NOTIFY IN WRITING THE HOLDER OF SUCH LICENSE, OF ANY CHARGE MADE AND SHALL AFFORD SUCH LICENSEE AN OPPORTUNITY TO BE HEARD IN PERSON OR BY COUNSEL IN REFERENCE THERETO. SUCH WRITTEN NOTICE MAY BE SERVED PERSONALLY TO THE LICENSEE, OR BY CERTIFIED MAIL TO THE LAST KNOWN BUSINESS ADDRESS OF SUCH LICENSEE. § 304. BAD ACTORS. 1. IN ADDITION TO ANY OTHER POWER PROVIDED BY LAW, THE SUPERINTENDENT MAY REQUIRE ANY LICENSEE TO REMOVE ANY DIRECTOR, OFFICER OR EMPLOYEE OR TO REFRAIN FROM ENGAGING OR RETAINING ANY INDE- PENDENT CONTRACTOR OR SERVICE PROVIDER IF SUCH DIRECTOR, OFFICER, EMPLOYEE, INDEPENDENT CONTRACTOR OR SERVICE PROVIDER HAS THEMSELVES HAD A LICENSE UNDER THIS CHAPTER SUSPENDED OR REVOKED, OR HAS CAUSED THE LICENSEE TO VIOLATE ANY PROVISION OF THIS CHAPTER OR REGULATIONS PROMUL- GATED THEREUNDER. 2. NO PERSON THAT IS THE SUBJECT OF AN ORDER UNDER THIS SECTION REMOV- ING THEM AS A DIRECTOR, OFFICER OR EMPLOYEE OR PREVENTING A LICENSEE FROM ENGAGING OR RETAINING THEM AS AN INDEPENDENT CONTRACTOR OR SERVICE PROVIDER, SHALL BECOME ENGAGED WITH ANY LICENSEE WITHOUT OBTAINING THE PRIOR WRITTEN APPROVAL OF THE SUPERINTENDENT. NOR SHALL SUCH PERSON FAIL TO DISCLOSE THAT IT IS THE SUBJECT OF AN ORDER UNDER THIS SECTION TO ANY LICENSEE FOR WHICH IT IS ACTING OR SEEKING TO ACT AS A DIRECTOR, OFFI- CER, EMPLOYEE, INDEPENDENT CONTRACTOR OR SERVICE PROVIDER. 3. ANY CONSUMER DEBT COLLECTOR OR ENTITY CLAIMING TO BE A CONSUMER DEBT COLLECTOR THAT IS NOT LICENSED PURSUANT TO THIS ARTICLE AND KNOW- INGLY CONDUCTS BUSINESS INVOLVING CONSUMER DEBT COLLECTION SHALL BE REQUIRED TO PAY A CIVIL PENALTY TO THE DEPARTMENT OF NOT MORE THAN THE LESSER OF FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT OR S. 666--B 11 ONE HUNDRED THOUSAND DOLLARS IN TOTAL DAMAGES IN VIOLATION OF THIS ARTI- CLE. § 305. PENALTIES. 1. IN ADDITION TO SUCH PENALTIES AS MAY OTHERWISE BE APPLICABLE BY LAW, INCLUDING BUT NOT LIMITED TO THE PENALTIES AVAILABLE UNDER SECTION FORTY-FOUR OF THIS CHAPTER, THE SUPERINTENDENT MAY REQUIRE A PERSON OPERATING AS A CONSUMER DEBT COLLECTOR WITHOUT A LICENSE TO PAY A CIVIL PENALTY TO THE DEPARTMENT A SUM NOT TO EXCEED FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT IN VIOLATION OF THIS ARTICLE. 2. WHENEVER IT APPEARS TO THE ATTORNEY GENERAL, EITHER UPON COMPLAINT OR OTHERWISE, THAT ANY PERSON HAS ENGAGED IN ANY OF THE ACTS OR PRAC- TICES STATED TO BE UNLAWFUL UNDER THIS ARTICLE, THE ATTORNEY GENERAL MAY BRING AN ACTION OR SPECIAL PROCEEDING IN THE NAME AND ON BEHALF OF THE PEOPLE OF THE STATE OF NEW YORK TO ENJOIN ANY VIOLATION OF THIS ARTICLE, TO OBTAIN RESTITUTION OF ANY MONEYS OR PROPERTY OBTAINED DIRECTLY OR INDIRECTLY BY ANY SUCH VIOLATION, TO OBTAIN DISGORGEMENT OF ANY PROFITS OBTAINED DIRECTLY OR INDIRECTLY BY ANY SUCH VIOLATION, AND TO OBTAIN CIVIL PENALTIES OF NOT MORE THAN THE LESSER OF FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT OR ONE HUNDRED THOUSAND DOLLARS IN TOTAL DAMAGES IN VIOLATION OF THIS ARTICLE. 3. NOTHING IN THIS ARTICLE SHALL LIMIT ANY STATUTORY OR COMMON-LAW RIGHT OF ANY PERSON TO BRING ANY ACTION IN ANY COURT FOR ANY ACT, OR THE RIGHT OF THE STATE TO PUNISH ANY PERSON FOR ANY VIOLATION OF ANY LAW. § 2. Subdivision 10 of section 36 of the banking law, as amended by section 2 of part L of chapter 58 of the laws of 2019, is amended to read as follows: 10. All reports of examinations and investigations, correspondence and memoranda concerning or arising out of such examination and investi- gations, including any duly authenticated copy or copies thereof in the possession of any banking organization, bank holding company or any subsidiary thereof (as such terms "bank holding company" and "subsid- iary" are defined in article three-A of this chapter), any corporation or any other entity affiliated with a banking organization within the meaning of subdivision six of this section and any non-banking subsid- iary of a corporation or any other entity which is an affiliate of a banking organization within the meaning of subdivision six-a of this section, foreign banking corporation, licensed lender, licensed casher of checks, licensed mortgage banker, registered mortgage broker, licensed mortgage loan originator, licensed sales finance company, registered mortgage loan servicer, licensed student loan servicer, licensed insurance premium finance agency, licensed transmitter of money, licensed budget planner, LICENSED CONSUMER DEBT COLLECTOR, any other person or entity subject to supervision under this chapter, OR THE FINANCIAL SERVICES LAW OR THE INSURANCE LAW, or the department, shall be confidential communications, shall not be subject to subpoena and shall not be made public unless, in the judgment of the superintendent, the ends of justice and the public advantage will be subserved by the publi- cation thereof, in which event the superintendent may publish or author- ize the publication of a copy of any such report or any part thereof in such manner as may be deemed proper or unless such laws specifically authorize such disclosure. For the purposes of this subdivision, "reports of examinations and investigations, and any correspondence and memoranda concerning or arising out of such examinations and investi- gations", includes any such materials of a bank, insurance or securities regulatory agency or any unit of the federal government or that of this S. 666--B 12 state any other state or that of any foreign government which are considered confidential by such agency or unit and which are in the possession of the department or which are otherwise confidential materi- als that have been shared by the department with any such agency or unit and are in the possession of such agency or unit. § 3. Paragraph (a) of subdivision 1 of section 44 of the banking law, as amended by section 4 of part L of chapter 58 of the laws of 2019, is amended to read as follows: (a) Without limiting any power granted to the superintendent under any other provision of this chapter, the superintendent may, in a proceeding after notice and a hearing, require any safe deposit company, licensed lender, licensed casher of checks, licensed sales finance company, licensed insurance premium finance agency, licensed transmitter of money, licensed mortgage banker, licensed student loan servicer, regis- tered mortgage broker, licensed mortgage loan originator, registered mortgage loan servicer, LICENSED CONSUMER DEBT COLLECTOR or licensed budget planner to pay to the people of this state a penalty for any violation of this chapter, any regulation promulgated thereunder, any final or temporary order issued pursuant to section thirty-nine of this article, any condition imposed in writing by the superintendent in connection with the grant of any application or request, or any written agreement entered into with the superintendent. § 4. The opening paragraph of subdivision (a) of section 3218 of the civil practice law and rules, as amended by chapter 311 of the laws of 1963, is amended to read as follows: Except as provided in section thirty-two hundred one OF THIS ARTICLE AND SUBDIVISION (E) OF THIS SECTION, a judgment by confession may be entered, without an action, either for money due or to become due, or to secure the plaintiff against a contingent liability in behalf of the defendant, or both, upon an affidavit executed by the defendant; § 5. Section 3218 of the civil practice law and rules is amended by adding a new subdivision (e) to read as follows: (E) PROHIBITION ON CERTAIN JUDGMENTS BY CONFESSION. 1. NO JUDGMENT OF CONFESSION MAY BE ENTERED ON: (I) ANY AMOUNT DUE FROM ONE OR MORE INDI- VIDUALS FOR PERSONAL, FAMILY, HOUSEHOLD, CONSUMER, INVESTMENT OR NON-BU- SINESS PURPOSES; (II) ANY AMOUNT UNDER TWO HUNDRED FIFTY THOUSAND DOLLARS DUE FROM ANY PERSON FOR ANY PURPOSE; OR (III) ANY AMOUNT DUE FROM ANY PERSON THAT EITHER: (A) IS CURRENTLY NOT A RESIDENT OF THE STATE, (B) WAS NOT A RESIDENT OF THE STATE AT THE TIME THE AFFIDAVIT AUTHORIZING THE ENTRY OF THE JUDGMENT OF CONFESSION WAS EXECUTED, OR (C) IF NOT A NATURAL PERSON, DOES NOT HAVE A PLACE OF BUSI- NESS IN THE STATE OR DID NOT HAVE A PLACE OF BUSINESS IN THE STATE AT THE TIME THE AFFIDAVIT AUTHORIZING THE ENTRY OF THE JUDGMENT OF CONFESSION WAS EXECUTED. 2. PARAGRAPH ONE OF THIS SUBDIVISION SHALL NOT APPLY TO A JUDGMENT BY CONFESSION ENTERED OR SOUGHT TO BE ENTERED BY THE STATE, A DOMESTIC MUNICIPAL CORPORATION OR ANY PUBLIC OFFICER ACTING IN THEIR OFFICIAL CAPACITY. § 6. The civil practice law and rules is amended by adding a new section 5022 to read as follows: § 5022. JUDGMENTS OBTAINED FROM UNLICENSED CONSUMER DEBT COLLECTORS. ANY JUDGMENT OBTAINED AGAINST A CONSUMER DEBTOR BY, OR ON BEHALF OF, A CONSUMER DEBT COLLECTOR ACTING WITHOUT A LICENSE FROM THE SUPERINTENDENT OF THE DEPARTMENT OF FINANCIAL SERVICES, WHEN SUCH LICENSE IS REQUIRED, S. 666--B 13 IN VIOLATION OF SECTION TWO HUNDRED NINETY-SIX OF THE BANKING LAW, SHALL BE NULL AND VOID. § 7. This act shall take effect on the one hundred eightieth day after it shall have become a law; provided, however that sections one, two and three of this act shall take effect January 1, 2026. The superintendent of financial services shall allow any consumer debt collector which submits an application prior to January 1, 2026 to operate pending the approval or denial of the application. Effective immediately, the addi- tion, amendment and/or repeal of any rule or regulation necessary for the implementation of this act on its effective date are authorized to be made and completed on or before such effective date. This act shall not affect the validity of any civil actions or arbitrations commenced or judgments entered prior to January 1, 2026.
2023-S666C (ACTIVE) - Details
- Current Committee:
- Senate Finance
- Law Section:
- Banking Law
- Laws Affected:
- Add Art 7 §§295 - 306, amd §§36 & 44, Bank L; amd §3218, add §5022, CPLR
- Versions Introduced in Other Legislative Sessions:
-
2009-2010:
S7071
2011-2012: S1439
2013-2014: S219
2015-2016: S190
2017-2018: S1999, S7099
2019-2020: S2343
2021-2022: S3121
2023-S666C (ACTIVE) - Sponsor Memo
BILL NUMBER: S666C SPONSOR: KAVANAGH TITLE OF BILL: An act to amend the banking law and the civil practice law and rules, in relation to licensing consumer debt collectors PURPOSE OR GENERAL IDEA OF BILL: The purpose of this bill is to protect consumers against unfair and deceptive debt collection practices and maintain a high level of integ- rity and professionalism in the debt collection industry, by requiring third party debt collectors and debt buyers to obtain a license from the Department of State. SUMMARY OF PROVISIONS: This bill would require debt collection agencies, including those who buy and sell consumer debt, operating in the state after May 1, 2021 to obtain a license from the Department of Financial Services (DFS), which would be valid for one year. The fee for a license or renewal, as well
as for changes to the name or address of the business, would be deter- mined by DFS. To obtain a license, the applicant would provide information including business name, address, telephone numbers, length of time the applicant has been a debt collection agency, and a statement of criminal histo- ry.As deemed appropriate by the DFS superintendent, such information would also be required of the agency's principals, partners, officers, directors, and any person or entity controlling an interest greater than ten percent. In addition, each applicant would be required to submit a summary of the methods used to confirm the validity of the debts it seeks to collect, recordkeeping policies, and whether the applicant intends to sell debts. The superintendent would be authorized to refuse to issue license to any person, firm, or corporation whom he or she finds has been convicted of any crime defined in article 155 of the penal law or article 22-A of the general business law, or to have failed to pay any civil judgment relat- ing to work as a debt collection agency. The superintendent could also refuse to issue or renew a license to any applicant found to have violated New York's Fair Debt Collection Practices Law (Article 29-H of the General Business Law) or the federal Fair Debt Collection Practices Act. The Department would maintain and publish an online registry of all licensed debt collection agencies in the state.Licenses issued to debt collection agencies would not be transferable or assignable. Debt collection agencies would be required to share their license number if requested, and to print the license number on any advertisement, letter- head, receipt or other printed materials. The superintendent would also be authorized to perform investigations, conduct routine examinations and compel licensed agencies' to share their books and records upon the superintendent's request. The super- intendent would have the power to revoke or suspend any license, or impose a fine not less than one hundred dollars nor more than two thou- sand dollars per violation, for failing to comply with the licensing law, practicing fraud or misrepresentation, making a material misstate- ment in the application, or demonstrating incompetence or untrustworthi- ness. Before suspension, revocation, or denial of a license, or imposition of a fine, the debt collection agency would have a right to a hearing. As a condition of obtaining a license, debt collection agencies would be required to obtain surety bonding, which would be paid to the super- intendent. The amount of the bond would range from $25,000 to $75,000, depending on the number of people employed. The Attorney General would also be authorized to enforce the provisions of this article by seeking an injunction or a civil penalty of between $100 and $10,000 for each violation. The bill also would provide for a private right of action for consumers subject to unlicensed collection activity for the greater of actual damages or $3,500, or both. The court could, in its discretion, increase the award of damages to an amount up to three times the actual damages up to $10,000, if a court finds the defendant willfully violated the law. The bill also includes requirements regarding recordkeeping and an annu- al report to the DFS superintendent,and any additional reports the superintendent may deem necessary. The bill also includes preemption language. JUSTIFICATION: Federal and state laws regulate how debt collectors may communicate with debtors and prohibit the use of certain threatening, deceptive and unfair collection practices. Despite these legal protections, there continue to be frequent consumer complaints regarding debt collection practices. Due to the sensitive nature of the information used in the course of debt collection agencies' work, and the vulnerable position consumers may find themselves in when dealing with these agencies, it is incumbent upon the legislature to ensure that agencies that engage in unscrupulous or abusive practices shall not continue to operate in New York. To protect the interests, reputations, and financial well-being of state residents of this state from unwarranted harm, this bill would prohibit debt collection agencies from operating without a license. Licensure would enable the state to hold debt collection agencies accountable and would provide a mechanism for investigating improper behavior. Third party debt collection agencies are currently required to be licensed in thirty states, as well as the cities of Buffalo and New York. This bill would provide all New York consumers with protections against unfair and deceptive debt collection practices. PRIOR LEGISLATIVE HISTORY: 2024: S666 (Kavanagh) - REPORTED AND COMMITTED TO FINANCE /A4088 (Gunther) reported referred to ways and means 2023: S666 (Kavanagh) - REPORTED AND COMMITTED TO FINANCE /A4088 (Gunther) referred to banks 2022: S3121 (Kavanagh) - REFERRED TO BANKS /A3041 (Gunther) - referred to consumer affairs and protection 2021 53121 (Kavanagh) - ADVANCED TO THIRD READING /A (Gunther) - referred to consumer affairs and protection 2020: S2343 (Kavanagh) - REFERRED TO CONSUMER PROTECTION /A7191 (Gunther) referred to consumer affairs and protection 2019: S2343 (Kavanagh) - REFERRED TO CONSUMER PROTECTION /A7191 (Gunther) referred to consumer affairs and protection 2018: 57099 (Kavanagh) - REFERRED TO CONSUMER PROTECTION /A9766 (Titone) reported referred to ways and means FISCAL IMPLICATIONS: The fiscal implications of this bill would be minimal and able to be absorbed within the Agency's administrative resources EFFECTIVE DATE: This act shall take effect on the one hundred eightieth day after it shall have become a law; provided, however that section one, two and three of this act shall take effect January 1, 2027. The superintendent of financial services shall allow any consumer debt collector which submits an application prior to January 1, 2027 to operate pending the approval or denial of the application. Effective immediately, the addi- tion, amendment and/or repeal of any rule of regulation necessary for the implementation of this act on its effective date are authorized to be made and completed on or before such effective date. This act shall not affect the validity of any civil actions or arbitrations commenced or judgements entered prior to January 1, 2027.
2023-S666C (ACTIVE) - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 666--C 2023-2024 Regular Sessions I N S E N A T E January 5, 2023 ___________ Introduced by Sen. KAVANAGH -- read twice and ordered printed, and when printed to be committed to the Committee on Banks -- reported favora- bly from said committee and committed to the Committee on Finance -- committee discharged, bill amended, ordered reprinted as amended and recommitted to said committee -- recommitted to the Committee on Banks in accordance with Senate Rule 6, sec. 8 -- reported favorably from said committee and committed to the Committee on Finance -- committee discharged, bill amended, ordered reprinted as amended and recommitted to said committee -- committee discharged, bill amended, ordered reprinted as amended and recommitted to said committee AN ACT to amend the banking law and the civil practice law and rules, in relation to licensing consumer debt collectors THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. The banking law is amended by adding a new article 7 to read as follows: ARTICLE VII LICENSED CONSUMER DEBT COLLECTORS SECTION 295. DEFINITIONS. 296. LICENSE REQUIRED; ENTITIES EXEMPT. 297. APPLICATION FOR LICENSE; FEES. 298. SURETY BOND REQUIRED. 299. EXAMINATION; BOOKS AND RECORDS; REPORTS. 300. PROHIBITED ACTS. 301. REGULATIONS; MINIMUM STANDARDS. 302. APPLICATION FOR ACQUISITION OF CONTROL OF A CONSUMER DEBT COLLECTOR. 303. SUSPENSION AND REVOCATION. 304. BAD ACTORS. 305. PENALTIES. 306. PREEMPTION OF LOCAL LAW. EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD03040-17-4
S. 666--C 2 § 295. DEFINITIONS. AS USED IN THIS ARTICLE: 1. "AFFILIATED COMPANY" MEANS A CONSUMER DEBT COLLECTOR OPERATING UNDER THE CONTROL OF A LICENSEE, PROVIDED THAT THE AFFILIATED COMPANY SHARES COMMON FACILITIES, MANAGEMENT, AND OPERATIONS WITH THE LICENSEE AND THE AFFILIATED COMPANY DOES NOT ENGAGE IN ANY COLLECTION ACTIVITIES OTHER THAN DEBT BUYING OR DEBT COLLECTION FOR THE LICENSEE. 2. "APPLICANT" MEANS A CONSUMER DEBT COLLECTOR WHO HAS FILED AN APPLI- CATION TO OBTAIN A LICENSE UNDER THIS ARTICLE. 3. "ATTORNEY-AT-LAW" AND "LAW FIRM" MEANS ANY ATTORNEY-AT-LAW OR LAW FIRM RETAINED BY A CLIENT FOR THE PURPOSE OF LITIGATION AND REPRESENTING SUCH CLIENT THROUGH ACTIVITIES THAT MAY ONLY BE PERFORMED BY A LICENSED ATTORNEY, INCLUDING ACTING PURSUANT TO LAW OR REGULATION BY CONTACTING A CONSUMER DEBTOR IN THE COURSE OF THE REPRESENTATION REGARDING ANTIC- IPATED, PENDING, OR PREVIOUS LITIGATION. 4. "COMMUNICATION" AND "COMMUNICATE" MEANS THE CONVEYING OF INFORMA- TION REGARDING A CONSUMER DEBT DIRECTLY OR INDIRECTLY TO ANY PERSON THROUGH ANY MEDIUM. 5. "CONSUMER DEBT" MEANS ANY OBLIGATION OF A NATURAL PERSON FOR THE PAYMENT OF MONEY OR ITS EQUIVALENT WHICH ARISES OUT OF A TRANSACTION WHICH WAS PRIMARILY FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES. THE TERM INCLUDES AN OBLIGATION OF A NATURAL PERSON WHO IS A CO-MAKER, ENDORSER, GUARANTOR OR SURETY OF SUCH A TRANSACTION. 6. "CONSUMER DEBTOR" MEANS ANY NATURAL PERSON WHO OWES OR IS ASSERTED TO OWE ANY CONSUMER DEBT. 7. "CONSUMER DEBT COLLECTOR" MEANS ANY PERSON WHO ENGAGES IN A BUSI- NESS, A PRINCIPAL PURPOSE OF WHICH IS CONSUMER DEBT BUYING, OR REGULARLY COLLECTING OR ATTEMPTING TO COLLECT, DIRECTLY OR INDIRECTLY, CONSUMER DEBTS: (A) OWED OR DUE OR ASSERTED TO BE OWED OR DUE TO ANOTHER PERSON; OR (B) OBTAINED BY OR ASSIGNED TO SUCH PERSON THAT ARE IN DEFAULT WHEN OBTAINED OR ACQUIRED BY SUCH PERSON. THE TERM INCLUDES ANY CREDITOR WHO, IN THE PROCESS OF COLLECTING ITS OWN CONSUMER DEBTS, AND USES ANY NAME OTHER THAN ITS OWN WHICH WOULD REASONABLY INDICATE THAT A THIRD PERSON IS COLLECTING OR ATTEMPTING TO COLLECT A CONSUMER DEBT. 8. "CONTROL" MEANS THE POSSESSION, DIRECT OR INDIRECT, OF THE POWER TO DIRECT OR CAUSE THE DIRECTION OF THE MANAGEMENT AND POLICIES OF A PERSON, WHETHER THROUGH THE OWNERSHIP OF VOTING SECURITIES, BY CONTRACT, EXCEPT A COMMERCIAL CONTRACT FOR GOODS OR NON-MANAGEMENT SERVICES, OR OTHERWISE. CONTROL SHALL BE PRESUMED TO EXIST IF ANY PERSON DIRECTLY OR INDIRECTLY OWNS, CONTROLS OR HOLDS WITH THE POWER TO VOTE TEN PERCENT OR MORE OF THE VOTING SECURITIES OF ANY OTHER PERSON. 9. "CREDITOR" MEANS ANY PERSON TO WHOM A CONSUMER DEBT IS OWED, DUE OR ASSERTED TO BE DUE OR OWED, OR ANY ASSIGNEE FOR VALUE OF SAID PERSON. 10. "LICENSEE" MEANS A CONSUMER DEBT COLLECTOR THAT POSSESSES ONE OR MORE LICENSES PURSUANT TO THIS ARTICLE. 11. "PERSON" MEANS A NATURAL PERSON OR ANY ENTITY, INCLUDING BUT NOT LIMITED TO ANY PARTNERSHIP, CORPORATION, LIMITED LIABILITY COMPANY, BRANCH, AGENCY, ASSOCIATION, ORGANIZATION, ANY SIMILAR ENTITY OR ANY COMBINATION OF THE FOREGOING ACTING IN CONCERT. § 296. LICENSE REQUIRED; ENTITIES EXEMPT. 1. NO PERSON SHALL ACT WITH- IN THIS STATE AS A CONSUMER DEBT COLLECTOR, DIRECTLY OR INDIRECTLY, WITHOUT FIRST OBTAINING A LICENSE FROM THE SUPERINTENDENT. A CONSUMER DEBT COLLECTOR IS ACTING WITHIN THIS STATE IF IT IS PHYSICALLY LOCATED IN NEW YORK OR IF IT IS SEEKING TO COLLECT FROM ANY CONSUMER DEBTOR THAT RESIDES WITHIN THIS STATE. 2. NO CREDITOR, OR THE STATE OR MUNICIPALITY OF THE STATE, MAY UTILIZE THE SERVICES OF A CONSUMER DEBT COLLECTOR TO COLLECT FROM A CONSUMER S. 666--C 3 DEBTOR THAT RESIDES WITHIN THIS STATE UNLESS THE CONSUMER DEBT COLLECTOR IS LICENSED BY THE SUPERINTENDENT. 3. NO PERSON SHALL ACCEPT PAYMENTS FROM CONSUMER DEBTORS ON BEHALF OF A CONSUMER DEBT COLLECTOR ACTING WITHIN THIS STATE UNLESS SUCH CONSUMER DEBT COLLECTOR IS LICENSED BY THE SUPERINTENDENT. 4. THE REQUIREMENTS OF SUBDIVISIONS ONE, TWO AND THREE OF THIS SECTION SHALL NOT APPLY TO: (A) ANY OFFICER OR EMPLOYEE OF A LICENSED CONSUMER DEBT COLLECTOR WHEN ATTEMPTING TO COLLECT ON BEHALF OF SUCH CONSUMER DEBT COLLECTOR; (B) ANY OFFICER OR EMPLOYEE OF A CREDITOR WHILE IN THE NAME OF THE CREDITOR COLLECTING DEBTS FOR SUCH CREDITOR; (C) ANY PUBLIC OFFICER ACTING IN THEIR OFFICIAL CAPACITY; (D) A PERSON WHO IS PRINCIPALLY ENGAGED IN THE BUSINESS OF SERVICING LOANS OR ACCOUNTS WHICH ARE NOT DELINQUENT FOR THE OWNERS THEREOF WHEN IN ADDITION TO REQUESTING PAYMENT FROM DELINQUENT CONSUMER DEBTORS, THE PERSON PROVIDES OTHER SERVICES INCLUDING RECEIPT OF PAYMENT, ACCOUNTING, RECORD-KEEPING, DATA PROCESSING SERVICES AND REMITTING, FOR LOANS OR ACCOUNTS WHICH ARE CURRENT AS WELL AS THOSE WHICH ARE DELINQUENT; (E) ANY PERSON WHILE SERVING OR MAKING A BONA FIDE ATTEMPT TO SERVE LEGAL PROCESS ON ANY OTHER PERSON IN CONNECTION WITH THE JUDICIAL ENFORCEMENT OF ANY DEBT; (F) ANY NON-PROFIT ORGANIZATION WHICH, AT THE REQUEST OF A CONSUMER DEBTOR, PERFORMS BONA FIDE CONSUMER CREDIT COUNSELING AND ASSISTS CUSTOMERS IN THE LIQUIDATION OF THEIR DEBTS BY RECEIVING PAYMENTS FROM SUCH CONSUMER DEBTORS AND DISTRIBUTING SUCH AMOUNTS TO CREDITORS; (G) ANY BANK, TRUST COMPANY, SAVINGS BANKS, SAVINGS AND LOAN ASSOCI- ATION, CREDIT UNION, OR FOREIGN BANKING CORPORATION, WHETHER INCORPO- RATED, CHARTERED, ORGANIZED OR LICENSED UNDER THE LAWS OF THIS STATE, ANY OTHER STATE, OR THE UNITED STATES, ANY AGENCY OR DIVISION OF THE FEDERAL GOVERNMENT, OR ANY INSURER DOING BUSINESS UNDER A LICENSE ISSUED UNDER THE INSURANCE LAW; (H) A SUBSIDIARY OR AFFILIATE OF ANY BANK, TRUST COMPANY, SAVINGS BANKS, SAVINGS AND LOAN ASSOCIATION, CREDIT UNION, OR FOREIGN BANKING CORPORATION, WHETHER INCORPORATED, CHARTERED, ORGANIZED OR LICENSED UNDER THE LAWS OF THIS STATE, ANY OTHER STATE, OR THE UNITED STATES, ANY AGENCY OR DIVISION OF THE FEDERAL GOVERNMENT, OR ANY INSURER DOING BUSI- NESS UNDER A LICENSE ISSUED UNDER THE INSURANCE LAW, PROVIDED SUCH AFFILIATE OR SUBSIDIARY IS NOT PRIMARILY ENGAGED IN THE BUSINESS OF PURCHASING AND COLLECTING UPON DELINQUENT DEBT, OTHER THAN DELINQUENT CONSUMER DEBT SECURED BY REAL PROPERTY; (I) ANY PERSON ENGAGED IN BUSINESS, THE PRINCIPAL PURPOSE OF WHICH IS TO REGULARLY COLLECT OR ATTEMPT TO COLLECT DEBTS OWED OR DUE OR ASSERTED TO BE OWED OR DUE TO ANOTHER PERSON WHERE THE DEBT IS ENFORCED FOR CHILD SUPPORT, SPOUSAL SUPPORT, MAINTENANCE OR ALIMONY, PROVIDED, HOWEV- ER, THAT IF SUCH PERSON ALSO REGULARLY COLLECTS OR ATTEMPTS TO COLLECT DEBTS OTHER THAN THOSE ENFORCED FOR CHILD SUPPORT, SPOUSAL SUPPORT, MAINTENANCE OR ALIMONY, SUCH PERSON MUST COMPLY WITH THE REQUIREMENTS OF THIS ARTICLE; (J) ANY PERSON WHILE ACTING AS A CONSUMER DEBT COLLECTOR FOR ANOTHER PERSON, BOTH OF WHOM ARE RELATED BY COMMON OWNERSHIP OR AFFILIATED BY CORPORATE CONTROL, IF THE PERSON ACTING AS A CONSUMER DEBT COLLECTOR DOES SO ONLY FOR PERSONS TO WHOM IT IS SO RELATED OR AFFILIATED AND IF THE PRINCIPAL BUSINESS OF SUCH PERSON IS NOT THE COLLECTION OF CONSUMER DEBTS; (K) ANY ATTORNEY-AT-LAW OR LAW FIRM; S. 666--C 4 (L) ANY PERSON EMPLOYED BY A UTILITY REGULATED UNDER THE PROVISIONS OF THE PUBLIC SERVICE LAW, ACTING FOR SUCH UTILITY; (M) ANY PERSON COLLECTING OR ATTEMPTING TO COLLECT ANY CONSUMER DEBT OWED OR DUE OR ASSERTED TO BE OWED OR DUE ANOTHER TO THE EXTENT SUCH ACTIVITY: (I) IS INCIDENTAL TO A BONA FIDE FIDUCIARY OBLIGATION OR A BONA FIDE ESCROW AGREEMENT; (II) CONCERNS A CONSUMER DEBT WHICH WAS ORIGINATED BY SUCH PERSON; OR (III) CONCERNS A CONSUMER DEBT WHICH WAS NOT IN DEFAULT AT THE TIME IT WAS OBTAINED BY SUCH PERSON AS A SECURED PARTY IN A COMMERCIAL CREDIT TRANSACTION INVOLVING THE CREDITOR; AND (N) ANY OFFICER OR EMPLOYEE OF THE UNITED STATES, ANY STATE THEREOF OR ANY POLITICAL SUBDIVISION OF ANY STATE TO THE EXTENT THAT COLLECTING OR ATTEMPTING TO COLLECT ANY DEBT OWED IS IN THE PERFORMANCE OF THEIR OFFI- CIAL DUTIES. § 297. APPLICATION FOR LICENSE; FEES. 1. (A) AN APPLICATION FOR A LICENSE UNDER THIS ARTICLE SHALL BE IN WRITING, UNDER OATH, AND IN THE FORM PRESCRIBED BY THE SUPERINTENDENT AND SHALL CONTAIN SUCH INFORMATION RELATED TO THE COLLECTION OF CONSUMER DEBTS AS THE SUPERINTENDENT MAY REQUIRE. IN ADDITION TO ANY OTHER INFORMATION REQUIRED, THE SUPERINTEN- DENT SHALL REQUIRE THE FOLLOWING INFORMATION, AND SHALL, AS APPROPRI- ATE, REQUIRE SUCH INFORMATION NOT ONLY OF THE APPLICANT BUT ALSO OF ANY OF ITS PRINCIPALS, PARTNERS, OFFICERS AND DIRECTORS, OR ANY PERSON OR ENTITY CONTROLLING AN INTEREST GREATER THAN TEN PERCENT: (I) THE NAME AND RESIDENCE ADDRESS OF THE APPLICANT; (II) THE BUSINESS NAME, IF OTHER THAN THE APPLICANT; (III) THE PLACE, INCLUDING THE CITY, TOWN OR VILLAGE, WITH THE STREET AND NUMBER, WHERE THE BUSINESS IS TO BE LOCATED; (IV) THE BUSINESS TELEPHONE OF THE APPLICANT; (V) THE LENGTH OF TIME THAT THE APPLICANT HAS BEEN A CONSUMER DEBT COLLECTOR; (VI) A STATEMENT INDICATING WHETHER THE APPLICANT HAS: (A) BEEN CONVICTED OF ANY CRIME OR IS A DEBTOR ON ANY UNPAID CIVIL JUDGMENT RELATING TO WORK AS A CONSUMER DEBT COLLECTOR; AND (B) AT ANY TIME IN THE PAST BEEN ISSUED A LICENSE PURSUANT TO THIS ARTICLE, OR HAS BEEN ISSUED A LICENSE FOR DEBT COLLECTION ACTIVITIES BY ANY OTHER STATE OR LOCAL AUTHORITY, AND IF SO, WHETHER SUCH LICENSE WAS EVER REVOKED OR SUSPENDED; (VII) A LIST OF CERTIFICATIONS ISSUED TO THE CONSUMER DEBT COLLECTOR BY NONPROFIT TRADE ASSOCIATIONS; (VIII) UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTENDENT AS HAVING STANDARDS THAT ADDRESS THE FOLLOWING REQUIREMENTS, A DETAILED DESCRIPTION OF THE BUSINESS PRACTICES OR METHODS USED, OR INTENDED TO BE USED, BY THE APPLICANT TO CONFIRM THE VALIDITY OF THE DEBTS IT SEEKS TO COLLECT FROM CONSUMERS; (IX) UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTENDENT AS HAVING STANDARDS THAT ADDRESS THE FOLLOWING REQUIREMENTS, A SUMMARY OF THE APPLICANT'S RECORD-KEEPING POLICY, INCLUDING, BUT NOT LIMITED TO: (A) THE LENGTH OF TIME THE APPLICANT MAINTAINS, OR INTENDS TO MAIN- TAIN, RECORDS PERTAINING TO CONSUMERS; AND (B) THE MANNER IN WHICH THE APPLICANT RECORDS AND STORES, OR INTENDS TO RECORD AND STORE: CONSUMER CHALLENGES TO THE VALIDITY OF DEBT; BILL- ING ERRORS; PAYMENTS MADE BY A CONSUMER; SETTLEMENT AGREEMENTS; INFOR- MATION REGARDING PARTIES RESPONSIBLE FOR DEBT; ANY STATEMENTS MADE BY A CONSUMER ALLEGING THAT THE DEBT AROSE FROM IDENTITY THEFT; AND ANY STATEMENTS MADE BY A CONSUMER STATING THAT THE CONSUMER RECEIVED STATU- S. 666--C 5 TORILY EXEMPT INCOME AS DEFINED IN SECTION FIFTY-TWO HUNDRED TWENTY-TWO OF THE CIVIL PRACTICE LAW AND RULES; (X) WHETHER THE APPLICANT REGULARLY SELLS, OR INTENDS TO SELL, CONSUM- ER DEBTS. IF THE APPLICANT SELLS, OR INTENDS TO SELL CONSUMER DEBTS, SUCH APPLICANT SHALL BE REQUIRED TO PROVIDE THE SUPERINTENDENT WITH A SUMMARY OF THE APPLICANT'S POLICY WITH RESPECT TO THE INFORMATION REGARDING A CONSUMER'S ACCOUNT THAT IT TRANSMITS, OR WILL TRANSMIT, TO THE PURCHASER OF A CONSUMER DEBT, UNLESS THE CONSUMER DEBT COLLECTOR IS CERTIFIED BY A NONPROFIT TRADE ASSOCIATION RECOGNIZED BY THE SUPERINTEN- DENT AS HAVING STANDARDS THAT ADDRESS THIS REQUIREMENT; (XI) A SWORN STATEMENT BY THE APPLICANT THAT THE INFORMATION SET FORTH IN THE APPLICATION IS CURRENT AND ACCURATE; AND (XII) THE NAME OF EACH AFFILIATED COMPANY THE APPLICANT WISHES TO INCLUDE ON THE LICENSE. (B) THE SUPERINTENDENT MAY REJECT AN APPLICATION FOR A LICENSE OR AN APPLICATION FOR THE RENEWAL OF A LICENSE IF SUCH SUPERINTENDENT IS NOT SATISFIED THAT THE FINANCIAL RESPONSIBILITY, CHARACTER, REPUTATION, INTEGRITY AND GENERAL FITNESS OF THE APPLICANT AND OF THE OWNERS, PART- NERS OR MEMBERS THEREOF, IF THE APPLICANT BE A PARTNERSHIP OR ASSOCI- ATION, AND OF THE OFFICERS AND DIRECTORS, IF THE APPLICANT BE A CORPO- RATION, ARE SUCH AS TO COMMAND THE CONFIDENCE OF THE PUBLIC AND TO WARRANT THE BELIEF THAT THE BUSINESS FOR WHICH THE APPLICATION FOR A LICENSE IS FILED WILL BE OPERATED LAWFULLY, HONESTLY AND FAIRLY. 2. AT THE TIME OF MAKING THE APPLICATION FOR A LICENSE, THE APPLICANT SHALL PAY TO THE SUPERINTENDENT A FEE AS PRESCRIBED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER FOR EACH PROPOSED LOCATION, FOR INVESTIGATING THE APPLICATION. 3. IN ADDITION TO ANY OTHER FEE IMPOSED ON AN APPLICANT OR LICENSEE, EVERY LICENSEE SHALL PAY TO THE SUPERINTENDENT THE SUMS PROVIDED TO BE PAID UNDER THE PROVISIONS OF SECTION TWO HUNDRED SIX OF THE FINANCIAL SERVICES LAW. 4. THE LICENSE SHALL BE FOR A PERIOD OF TWO YEARS AS OF THE FIRST OF JANUARY EACH YEAR, OR SUCH OTHER DATE AS DETERMINED BY THE SUPERINTEN- DENT BY REGULATION. 5. EACH LICENSE SHALL PLAINLY STATE THE NAME OF THE LICENSEE AND THE CITY OR TOWN WITH THE NAME OF THE STREET AND NUMBER, IF ANY, OF THE PLACE WHERE THE BUSINESS IS TO BE CARRIED ON. A LICENSEE SHALL NOT CHANGE THE LOCATION WHERE THE BUSINESS OF THE LICENSEE IS TO BE CARRIED ON WITHOUT FIRST PROVIDING WRITTEN NOTICE TO THE SUPERINTENDENT. THE RELOCATION NOTICE SHALL BE IN WRITING SETTING FORTH THE REASON FOR THE RELOCATION, AND SHALL BE ACCOMPANIED BY A RELOCATION INVESTIGATION FEE TO BE DETERMINED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER. 6. THE BUSINESS SHALL AT ALL TIMES BE CONDUCTED IN THE NAME OF THE LICENSEE AS IT APPEARS ON THE LICENSE AND IN NO OTHER NAME, INCLUDING A SHORTENED OR ABBREVIATED VERSION THEREOF. THE SUPERINTENDENT MAY PERMIT AFFILIATED COMPANIES TO BE UNDER A SINGLE LICENSE AND SUBJECT TO A SINGLE EXAMINATION AS LONG AS ALL OF THE AFFILIATED COMPANY NAMES ARE ON THE LICENSE. 7. THE LICENSE SHALL NOT BE TRANSFERABLE NOR ASSIGNABLE. 8. THE SUPERINTENDENT MAY PARTICIPATE IN A MULTI-STATE LICENSING SYSTEM FOR THE SHARING OF REGULATORY INFORMATION AND FOR THE LICENSING AND APPLICATION, BY ELECTRONIC OR OTHER MEANS, OF ENTITIES ENGAGED IN THE BUSINESS OF CONSUMER DEBT COLLECTION. THE SUPERINTENDENT MAY ESTAB- LISH REQUIREMENTS FOR PARTICIPATION BY AN APPLICANT IN A MULTI-STATE LICENSING SYSTEM WHICH MAY VARY FROM THE PROVISIONS OF THIS SECTION. THE SUPERINTENDENT MAY REQUIRE A BACKGROUND INVESTIGATION OF EACH APPLICANT S. 666--C 6 FOR A CONSUMER DEBT COLLECTOR LICENSE BY MEANS OF FINGERPRINT, WHICH SHALL BE SUBMITTED BY ALL APPLICANTS SIMULTANEOUSLY WITH AN APPLICATION AND WHICH THE SUPERINTENDENT MAY SUBMIT TO THE DIVISION OF CRIMINAL JUSTICE SERVICES AND THE FEDERAL BUREAU OF INVESTIGATION FOR STATE AND NATIONAL CRIMINAL HISTORY RECORD CHECKS. IF THE APPLICANT IS A PARTNER- SHIP, ASSOCIATION, CORPORATION OR OTHER FORM OF BUSINESS ORGANIZATION, THE SUPERINTENDENT MAY REQUIRE A BACKGROUND INVESTIGATION FOR EACH MEMBER OR SHAREHOLDER HOLDING MORE THAN FIVE PERCENT OWNERSHIP, BOARD DIRECTOR AND PRINCIPAL OFFICER OF THE APPLICANT AND ANY INDIVIDUAL ACTING AS A MANAGER OF AN OFFICE LOCATION. THE APPLICANT SHALL PAY DIRECTLY TO THE MULTI-STATE LICENSING SYSTEM ANY ADDITIONAL FEES RELAT- ING TO PARTICIPATION IN THE MULTI-STATE LICENSING SYSTEM. 9. THE SUPERINTENDENT SHALL ISSUE EACH CONSUMER DEBT COLLECTOR A UNIQUE LICENSE NUMBER. 10. THE DEPARTMENT SHALL MAINTAIN AND PUBLISH A REGISTRY OF ALL LICENSED CONSUMER DEBT COLLECTORS, WHICH SHALL LIST AND IDENTIFY, ALL LICENSED CONSUMER DEBT COLLECTORS DOING BUSINESS IN THIS STATE. THE DEPARTMENT SHALL MAKE THE REGISTRY AVAILABLE ON ITS WEBSITE. 11. EACH CONSUMER DEBT COLLECTOR ENGAGED IN COLLECTING CONSUMER DEBTS SHALL COMMUNICATE THEIR LICENSE NUMBER UPON THE REQUEST OF ANY INTER- ESTED PARTY. ANY ADVERTISEMENT, LETTERHEAD, RECEIPT OR OTHER PRINTED MATTER OF A LICENSEE MUST CONTAIN THE LICENSE NUMBER ASSIGNED TO THE LICENSEE BY THE DEPARTMENT. SUCH LICENSE NUMBER SHALL BE CLEARLY AND CONSPICUOUSLY DISPLAYED IN NO LESS THAN A TEN-POINT FONT. 12. NO PERSON SHALL: (A) PRESENT, OR ATTEMPT TO PRESENT, AS THEIR OR ITS OWN, THE LICENSE NUMBER OF ANOTHER; (B) KNOWINGLY GIVE FALSE EVIDENCE OF A MATERIAL NATURE TO THE DEPART- MENT FOR THE PURPOSE OF PROCURING A LICENSE; (C) FALSELY REPRESENT THEMSELVES TO BE A LICENSED CONSUMER DEBT COLLECTOR; (D) USE OR ATTEMPT TO USE A LICENSE WHICH HAS EXPIRED; (E) OFFER TO PERFORM OR PERFORM ANY COLLECTION OF CONSUMER DEBTS WITH- OUT HAVING A CURRENT LICENSE AS IS REQUIRED UNDER THIS ARTICLE; OR (F) REPRESENT IN ANY MANNER THAT THEIR OR ITS LICENSE CONSTITUTES AN ENDORSEMENT OF THE QUALITY OF WORKMANSHIP OR COMPETENCY OF THE CONSUMER DEBT COLLECTOR. § 298. SURETY BOND REQUIRED. 1. (A) A CONSUMER DEBT COLLECTOR SHALL BE REQUIRED TO FILE AND MAINTAIN IN FORCE A SURETY BOND, ISSUED BY A DOMES- TIC INSURER, AS A CONDITION PRECEDENT TO THE ISSUANCE OR RENEWAL AND MAINTENANCE OF A LICENSE UNDER THIS ARTICLE. (B) THE BOND SHALL BE FOR THE BENEFIT OF CREDITORS WHO OBTAIN A JUDG- MENT FROM A COURT OF COMPETENT JURISDICTION BASED ON THE FAILURE OF THE CONSUMER DEBT COLLECTOR TO REMIT MONEY COLLECTED ON ACCOUNT AND OWED TO THE CREDITOR. THE BOND SHALL ALSO BE FOR THE BENEFIT OF CONSUMER DEBTORS OR THE ATTORNEY GENERAL SEEKING RESTITUTION FOR CONSUMER DEBTORS WHEN SUCH CONSUMER DEBTOR OR THE ATTORNEY GENERAL OBTAINS JUDGMENT FROM A COURT OF COMPETENT JURISDICTION BASED ON A VIOLATION BY THE CONSUMER DEBT COLLECTOR OF THE FEDERAL FAIR DEBT COLLECTION PRACTICE ACT OR ANY OTHER NEW YORK LAW OR FEDERAL LAW REGULATING CONSUMER DEBT COLLECTION WHICH IS APPLICABLE TO THE CONSUMER DEBT COLLECTOR IF SUCH JUDGMENT HAS NOT BEEN PAID WITHIN SIX MONTHS, EXCEPT IF THE DECISION IS UNDER APPEAL. (C) THE BOND SHALL BE IN A FORM PRESCRIBED BY THE SUPERINTENDENT IN A SUM BASED ON THE GROSS PROFIT REPORTED TO THE INTERNAL REVENUE SERVICE FOR THE PREVIOUS YEAR BY SUCH CONSUMER DEBT COLLECTOR AS FOLLOWS: (I) TEN THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF LESS THAN TWO HUNDRED FIFTY THOUSAND DOLLARS; S. 666--C 7 (II) TWENTY-FIVE THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF TWO HUNDRED FIFTY THOUSAND DOLLARS OR MORE; (III) FIFTY THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF FIVE HUNDRED THOUSAND DOLLARS OR MORE; (IV) SEVENTY-FIVE THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF SEVEN HUNDRED FIFTY THOUSAND DOLLARS OR MORE; (V) ONE HUNDRED THOUSAND DOLLARS FOR CONSUMER DEBT COLLECTORS THAT REPORTED A GROSS PROFIT OF ONE MILLION DOLLARS OR MORE. (D) THE BOND SHALL BE CONTINUOUS IN FORM AND RUN CONCURRENTLY WITH THE ORIGINAL AND EACH RENEWAL LICENSE PERIOD UNLESS TERMINATED BY THE INSUR- ANCE COMPANY. AN INSURANCE COMPANY MAY TERMINATE A BOND AND AVOID FURTHER LIABILITY BY FILING A NOTICE OF TERMINATION WITH THE DEPARTMENT SIXTY DAYS PRIOR TO THE TERMINATION AND AT THE SAME TIME SENDING THE SAME NOTICE TO THE CONSUMER DEBT COLLECTOR. 2. A LICENSE SHALL BE AUTOMATICALLY CANCELLED ON THE TERMINATION DATE OF THE BOND UNLESS EITHER (A) A NEW BOND IS FILED WITH THE DEPARTMENT TO BECOME EFFECTIVE AT THE TERMINATION DATE OF THE PRIOR BOND, OR (B) THE LICENSED ENTITY PROVIDES THE SUPERINTENDENT A REFUNDABLE DEPOSIT IN LIEU OF THE BOND WHILE THE CONSUMER DEBT COLLECTOR PURSUES A NEW BOND. 3. IF A LICENSE HAS BEEN CANCELLED UNDER THIS SECTION, THE CONSUMER DEBT COLLECTOR MUST FILE A NEW APPLICATION TO OBTAIN A LICENSE AND WILL BE CONSIDERED A NEW APPLICANT IF IT OBTAINS A NEW BOND. 4. FOR THE PURPOSES OF THIS SECTION THE TERM "DOMESTIC INSURER" SHALL HAVE THE SAME MEANING AS GIVEN IN SECTION ONE HUNDRED SEVEN OF THE INSURANCE LAW. IF A BOND REQUIRED BY THIS SECTION IS NOT REASONABLY AVAILABLE FROM A DOMESTIC INSURER THE SUPERINTENDENT MAY, IN THEIR DISCRETION, PERMIT, ON A CASE BY CASE BASIS OR BY ORDER, CONSUMER DEBT COLLECTORS TO OBTAIN THE BOND REQUIRED BY THIS SECTION FROM SUCH OTHER ENTITIES LICENSED BY THE DEPARTMENT AS THE SUPERINTENDENT DEEMS APPRO- PRIATE. § 299. EXAMINATION; BOOKS AND RECORDS; REPORTS. 1. FOR THE PURPOSE OF ENFORCING THE PROVISIONS OF THIS ARTICLE AND FOR ENSURING THE SAFE AND SOUND OPERATION OF THE CONSUMER DEBT COLLECTOR BUSINESS, THE SUPERINTEN- DENT MAY AT ANY TIME, AND AS OFTEN AS MAY BE DETERMINED, EITHER PERSONALLY OR BY A PERSON DULY APPOINTED BY THE SUPERINTENDENT, INVESTI- GATE THE LOANS, BUSINESS, BUSINESS PRACTICES, AND BUSINESS METHODS OF ANY CONSUMER DEBT COLLECTOR, AND EXAMINE THE BOOKS, ACCOUNTS, RECORDS, AND FILES USED THEREIN OF EVERY LICENSEE. 2. THE SUPERINTENDENT AND DULY DESIGNATED REPRESENTATIVES AND LAW ENFORCEMENT OFFICIALS WHOSE PRESENCE IS REQUESTED BY THE SUPERINTENDENT SHALL HAVE FREE ACCESS TO THE OFFICES AND PLACE OF BUSINESS, BOOKS, ACCOUNTS, PAPERS, RECORDS, AUDIO RECORDINGS, FILES, SAFES AND VAULTS OF ALL SUCH LICENSEES WHEREVER LOCATED. THE SUPERINTENDENT SHALL HAVE AUTHORITY TO REQUIRE THE ATTENDANCE OF AND TO EXAMINE UNDER OATH ALL PERSONS WHOMSOEVER WHOSE TESTIMONY MAY BE REQUIRED RELATIVE TO SUCH CONSUMER DEBTS, INCLUDING THE PURCHASE, SALE AND COLLECTION THEREOF, AS WELL AS PAYMENT PROCESSING ON SUCH CONSUMER DEBTS, AND RELATED BUSINESS. 3. THE SUPERINTENDENT MAY ALSO ADDRESS TO A LICENSEE, OR THE OFFICERS, EMPLOYEES OR AGENTS THEREOF, ANY INQUIRY IN RELATION TO ITS TRANS- ACTIONS, OPERATIONS, OR CONDITIONS, OR ANY MATTER CONNECTED THEREWITH. EVERY PERSON SO ADDRESSED SHALL REPLY IN WRITING TO SUCH INQUIRY PROMPT- LY AND TRUTHFULLY, AND SUCH REPLY SHALL BE, IF REQUIRED BY THE SUPER- INTENDENT, SUBSCRIBED BY SUCH INDIVIDUAL, OR BY SUCH OFFICER OR OFFICERS OF A CORPORATION, AS THE SUPERINTENDENT SHALL DESIGNATE, AND AFFIRMED BY THEM AS TRUE UNDER THE PENALTIES OF PERJURY. S. 666--C 8 4. EACH LICENSEE SHALL KEEP AND USE IN ITS BUSINESS SUCH BOOKS, ACCOUNTS, AND RECORDS AS WILL ENABLE THE SUPERINTENDENT TO DETERMINE WHETHER SUCH LICENSEE IS COMPLYING WITH THE PROVISIONS OF THIS ARTICLE AND WITH THE RULES AND REGULATIONS PROMULGATED HEREUNDER. EVERY LICEN- SEE SHALL KEEP RECORDINGS OF CONSUMER COLLECTION CALLS AND MAKE SUCH RECORDINGS AVAILABLE TO THE SUPERINTENDENT UPON REQUEST. EVERY LICENSEE SHALL PRESERVE SUCH BOOKS, ACCOUNTS, AND RECORDS, FOR AT LEAST FIVE YEARS AFTER MAKING THE FINAL ENTRY REGARDING A CONSUMER DEBT. PRESERVA- TION OF PHOTOGRAPHIC REPRODUCTION THEREOF OR RECORDS IN PHOTOGRAPHIC FORM, INCLUDING AN OPTICAL DISK STORAGE SYSTEM AND THE USE OF ELECTRONIC DATA PROCESSING EQUIPMENT THAT PROVIDES COMPARABLE RECORDS TO THOSE OTHERWISE REQUIRED AND WHICH ARE AVAILABLE FOR EXAMINATION UPON REQUEST SHALL CONSTITUTE COMPLIANCE WITH THE REQUIREMENTS OF THIS SECTION. 5. EACH LICENSEE SHALL ANNUALLY, ON OR BEFORE APRIL FIRST, FILE A REPORT WITH THE SUPERINTENDENT GIVING SUCH INFORMATION AS THE SUPER- INTENDENT MAY REQUIRE CONCERNING THE BUSINESS AND OPERATIONS DURING THE PRECEDING CALENDAR YEAR OF EACH LICENSED PLACE OF BUSINESS CONDUCTED BY SUCH LICENSEE WITHIN THE STATE UNDER AUTHORITY OF THIS ARTICLE. SUCH REPORT SHALL BE SUBSCRIBED AND AFFIRMED AS TRUE BY THE LICENSEE UNDER THE PENALTIES OF PERJURY AND SHALL BE IN THE FORM PRESCRIBED BY THE SUPERINTENDENT. 6. IN ADDITION TO ANNUAL REPORTS, THE SUPERINTENDENT MAY REQUIRE SUCH ADDITIONAL REGULAR OR SPECIAL REPORTS AS MAY BE DEEMED NECESSARY TO THE PROPER SUPERVISION OF LICENSEES UNDER THIS ARTICLE. SUCH ADDITIONAL REPORTS SHALL BE IN THE FORM PRESCRIBED BY THE SUPERINTENDENT AND SHALL BE SUBSCRIBED AND AFFIRMED AS TRUE UNDER THE PENALTIES OF PERJURY. 7. THE EXPENSES OF EVERY EXAMINATION OF THE AFFAIRS OF A CONSUMER DEBT COLLECTOR SUBJECT TO THIS SECTION SHALL BE BORNE AND PAID BY THE LICEN- SEE. § 300. PROHIBITED ACTS. 1. NO CONSUMER DEBT COLLECTOR THAT IS REQUIRED TO BE LICENSED UNDER THIS ARTICLE SHALL ENGAGE IN UNFAIR, UNCONSCIONA- BLE, DECEPTIVE, FALSE, MISLEADING, ABUSIVE, OR UNLAWFUL ACTS OR PRAC- TICES. 2. WITHOUT LIMITING THE GENERAL APPLICATION OF THE PROHIBITED ACTS IN SUBDIVISION ONE OF THIS SECTION, IT SHALL BE UNLAWFUL FOR ANY CONSUMER DEBT COLLECTOR TO: (A) ENGAGE IN ANY ACT OR PRACTICE WHICH WOULD BE A MATERIAL VIOLATION OF THE FEDERAL FAIR DEBT COLLECTION PRACTICES ACT, ANY OTHER NEW YORK LAW OR FEDERAL LAW REGULATING CONSUMER DEBT COLLECTION, OR ANY ACT OR PRACTICE WHICH WOULD BE PROHIBITED UNDER SECTION SIX HUNDRED ONE OF THE GENERAL BUSINESS LAW IF THE CONSUMER DEBT COLLECTOR WAS A PRINCIPAL CREDITOR OR THEIR AGENT; (B) ENGAGE OR RETAIN THE SERVICES OF ANY PERSON WHO, BEING REQUIRED TO BE LICENSED UNDER THIS ARTICLE, DOES NOT HAVE A VALID LICENSE ISSUED BY THE DEPARTMENT; OR (C) CAUSE ANY ACT TO BE DONE WHICH VIOLATES THIS SECTION. 3. NO CONSUMER DEBT COLLECTOR LICENSED UNDER THIS ARTICLE SHALL: (A) WITHOUT THE PRIOR WRITTEN OR RECORDED CONSENT OF THE CONSUMER DEBTOR GIVEN DIRECTLY TO THE CREDITOR OR CONSUMER DEBT COLLECTOR OR THE EXPRESS PERMISSION OF A COURT OF COMPETENT JURISDICTION, A CONSUMER DEBT COLLECTOR MAY NOT COMMUNICATE WITH A CONSUMER DEBTOR IN CONNECTION WITH THE COLLECTION OF ANY CONSUMER DEBTS: (I) AT ANY UNUSUAL TIME OR PLACE OR A TIME OR PLACE KNOWN OR WHICH SHOULD BE KNOWN TO BE INCONVENIENT TO THE CONSUMER DEBTOR. IN THE ABSENCE OF KNOWLEDGE OF CIRCUMSTANCES TO THE CONTRARY, A CONSUMER DEBT COLLECTOR SHALL ASSUME THAT THE CONVENIENT TIME FOR COMMUNICATING WITH A S. 666--C 9 CONSUMER DEBTOR IS AFTER EIGHT O'CLOCK ANTEMERIDIAN AND BEFORE NINE O'CLOCK POSTMERIDIAN, LOCAL TIME AT THE CONSUMER DEBTOR'S LOCATION. UNLESS THE CONSUMER DEBTOR IS KNOWN TO BE IN ANOTHER TIME ZONE, THE CONSUMER DEBT COLLECTOR CAN RELY ON THE LOCAL TIME OF THE AREA CODE DIALED IN DETERMINING THE CONVENIENT TIME FOR COMMUNICATION; (II) IF THE CONSUMER DEBT COLLECTOR KNOWS THE CONSUMER DEBTOR IS REPRESENTED BY AN ATTORNEY WITH RESPECT TO SUCH CONSUMER DEBT AND HAS KNOWLEDGE OF, OR CAN READILY ASCERTAIN, SUCH ATTORNEY'S NAME AND ADDRESS, UNLESS THE ATTORNEY FAILS TO RESPOND WITHIN A REASONABLE PERIOD OF TIME TO A COMMUNICATION FROM THE CONSUMER DEBT COLLECTOR OR UNLESS THE ATTORNEY CONSENTS TO DIRECT COMMUNICATION WITH THE CONSUMER DEBTOR; (III) AT A PLACE KNOWN TO BE THE CONSUMER DEBTOR'S PLACE OF EMPLOYMENT UNLESS THE CONSUMER DEBTOR IS SELF-EMPLOYED; (IV) MORE THAN TWO TIMES BY TELEPHONE IN A SEVEN DAY PERIOD UNLESS RETURNING A CALL MADE AT THE CONSUMER DEBTOR'S REQUEST; (V) BY VOICEMAIL ON TO ANY TELEPHONE THAT IS KNOWN OR WHICH REASONABLY SHOULD BE KNOWN MAY BE RECEIVED BY SOMEONE OTHER THAN THE CONSUMER DEBTOR; OR (VI) BY MEANS OF ELECTRONIC COMMUNICATIONS, INCLUDING BUT NOT LIMITED TO SMS TEXT MESSAGE, MESSAGING APPLICATIONS ON MOBILE TELEPHONES, ELEC- TRONIC MAIL, FACEBOOK, AND OTHER FORMS OF SOCIAL MEDIA, EXCEPT AS AUTHORIZED BY 12 CFR PART 1006 OR BY THE SUPERINTENDENT IN REGULATIONS. (B) COMMUNICATE WITH A CONSUMER DEBTOR BY POSTCARD; (C) CONTINUE COMMUNICATION WITH A CONSUMER DEBTOR AFTER THE CONSUMER DEBT COLLECTOR'S FIRST COMMUNICATION IF THE CONSUMER DEBT COLLECTOR FAILS TO SEND THE CONSUMER DEBTOR A NOTICE IN WRITING WITHIN FIVE DAYS OF THAT FIRST COMMUNICATION, WHICH SUCH NOTICE SHALL BE PROMULGATED BY THE SUPERINTENDENT; (D) CONTINUE TO COMMUNICATE WITH A CONSUMER DEBTOR ABOUT A CONSUMER DEBT THAT THE CONSUMER DEBTOR DISPUTES WITHOUT PROVIDING THE CONSUMER DEBTOR WITH DATA OR DOCUMENTS THAT VERIFY THE DISPUTED CONSUMER DEBT; OR (E) UTILIZE A SERVICE OR TECHNOLOGY THAT INTENTIONALLY CAUSES THE TELEPHONE NETWORK TO INDICATE TO THE RECEIVER OF A CALL THAT THE ORIGI- NATOR OF THE CALL IS A STATION OTHER THAN THE TRUE ORIGINATING STATION FOR THE PURPOSE OF COLLECTING A CONSUMER DEBT. § 301. REGULATIONS; MINIMUM STANDARDS. THE SUPERINTENDENT MAY PROMUL- GATE RULES AND REGULATIONS GIVING EFFECT TO THE PROVISIONS OF THIS ARTI- CLE. SUCH RULES AND REGULATIONS MAY INCLUDE BUT SHALL NOT BE LIMITED TO THE ESTABLISHMENT OF MINIMUM STANDARDS TO BE OBSERVED BY CONSUMER DEBT COLLECTORS ACTING WITHIN THIS STATE AND FURTHER DEFINING ACTS AND PRAC- TICES WHICH ARE UNFAIR, UNCONSCIONABLE, DECEPTIVE, FALSE, MISLEADING, ABUSIVE, OR UNLAWFUL UNDER SECTION THREE HUNDRED OF THIS ARTICLE. § 302. APPLICATION FOR ACQUISITION OF CONTROL OF A CONSUMER DEBT COLLECTOR. 1. NO PERSON SHALL ACQUIRE CONTROL OF A LICENSEE UNDER THIS ARTICLE WITHOUT THE PRIOR APPROVAL OF THE SUPERINTENDENT. 2. ANY PERSON DESIROUS OF ACQUIRING SUCH CONTROL SHALL MAKE WRITTEN APPLICATION TO THE SUPERINTENDENT, SUCH APPLICATION SHALL BE IN SUCH FORM AND SHALL CONTAIN SUCH INFORMATION, INCLUDING THE INFORMATION REQUIRED UNDER SECTION TWO HUNDRED NINETY-SEVEN OF THIS ARTICLE, AS THE SUPERINTENDENT MAY REQUIRE AND SUCH PERSON, AT THE TIME OF MAKING SUCH APPLICATION IF NOT LICENSED, SHALL PAY TO THE SUPERINTENDENT AN INVESTI- GATION FEE AS PRESCRIBED PURSUANT TO SECTION EIGHTEEN-A OF THIS CHAPTER. 3. IN DETERMINING WHETHER TO APPROVE OR DENY AN APPLICATION UNDER THIS SECTION, THE SUPERINTENDENT SHALL CONSIDER: (A) WHETHER THE FINANCIAL RESPONSIBILITY, EXPERIENCE, CHARACTER, AND GENERAL FITNESS OF THE PERSON SEEKING TO ACQUIRE CONTROL, AND OF THE S. 666--C 10 MEMBERS THEREOF IF SUCH PERSON BE A PARTNERSHIP OR ASSOCIATION, AND OF THE OFFICERS, DIRECTORS AND CONTROLLING STOCKHOLDERS THEREOF IF SUCH PERSON BE A CORPORATION, ARE SUCH AS TO COMMAND THE CONFIDENCE OF THE COMMUNITY AND TO WARRANT BELIEF THAT THE BUSINESS WILL BE OPERATED HONESTLY, FAIRLY, AND EFFICIENTLY WITHIN THE PURPOSE OF THIS ARTICLE; (B) THE EFFECT THE ACQUISITION MAY HAVE ON COMPETITION; AND (C) WHETHER THE ACQUISITION MAY BE HAZARDOUS OR PREJUDICIAL TO CONSUM- ER DEBTORS OR CREDITORS IN THIS STATE. 4. IF NO SUCH APPLICATION HAS BEEN MADE PRIOR TO THE ACQUISITION OF CONTROL, THE LICENSE FOR EACH PLACE OF BUSINESS MAINTAINED AND OPERATED BY THE LICENSEE SHALL, AT THE DISCRETION OF THE SUPERINTENDENT, BECOME NULL AND VOID AND EACH SUCH LICENSE SHALL BE SURRENDERED TO THE SUPER- INTENDENT. § 303. SUSPENSION AND REVOCATION. 1. IN ADDITION TO ANY OTHER POWER PROVIDED BY LAW, THE SUPERINTENDENT MAY SUSPEND OR REVOKE THE LICENSE OF A CONSUMER DEBT COLLECTOR, IF AFTER NOTICE AND AN OPPORTUNITY TO BE HEARD, THE SUPERINTENDENT FINDS THAT A CONSUMER DEBT COLLECTOR HAS: (A) COMMITTED ANY FRAUD, ENGAGED IN ANY DISHONEST ACTIVITIES OR MADE ANY MISREPRESENTATION; (B) MATERIALLY VIOLATED ANY PROVISIONS OF THIS CHAPTER OR ANY REGU- LATION ISSUED PURSUANT THERETO, OR HAS MATERIALLY VIOLATED ANY OTHER LAW IN THE COURSE OF ITS OR THEIR DEALINGS AS A CONSUMER DEBT COLLECTOR; (C) MADE A FALSE STATEMENT OR MATERIAL OMISSION IN THE APPLICATION FOR OR RENEWAL OF A LICENSE UNDER THIS ARTICLE OR FAILED TO GIVE A TRUE REPLY TO A QUESTION IN SUCH APPLICATION; OR (D) DEMONSTRATED INCOMPETENCY OR UNTRUSTWORTHINESS TO ACT AS A CONSUM- ER DEBT COLLECTOR. 2. THE DEPARTMENT SHALL BEFORE REVOKING OR SUSPENDING ANY LICENSE AND AT LEAST FIFTEEN DAYS PRIOR TO THE DATE SET FOR THE HEARING, AND UPON DUE NOTICE TO THE COMPLAINANT OR OBJECTOR, NOTIFY IN WRITING THE HOLDER OF SUCH LICENSE, OF ANY CHARGE MADE AND SHALL AFFORD SUCH LICENSEE AN OPPORTUNITY TO BE HEARD IN PERSON OR BY COUNSEL IN REFERENCE THERETO. SUCH WRITTEN NOTICE MAY BE SERVED PERSONALLY TO THE LICENSEE, OR BY CERTIFIED MAIL TO THE LAST KNOWN BUSINESS ADDRESS OF SUCH LICENSEE. § 304. BAD ACTORS. 1. IN ADDITION TO ANY OTHER POWER PROVIDED BY LAW, THE SUPERINTENDENT MAY REQUIRE ANY LICENSEE TO REMOVE ANY DIRECTOR, OFFICER OR EMPLOYEE OR TO REFRAIN FROM ENGAGING OR RETAINING ANY INDE- PENDENT CONTRACTOR OR SERVICE PROVIDER IF SUCH DIRECTOR, OFFICER, EMPLOYEE, INDEPENDENT CONTRACTOR OR SERVICE PROVIDER HAS THEMSELVES HAD A LICENSE UNDER THIS CHAPTER SUSPENDED OR REVOKED, OR HAS CAUSED THE LICENSEE TO VIOLATE ANY PROVISION OF THIS CHAPTER OR REGULATIONS PROMUL- GATED THEREUNDER. 2. NO PERSON THAT IS THE SUBJECT OF AN ORDER UNDER THIS SECTION REMOV- ING THEM AS A DIRECTOR, OFFICER OR EMPLOYEE OR PREVENTING A LICENSEE FROM ENGAGING OR RETAINING THEM AS AN INDEPENDENT CONTRACTOR OR SERVICE PROVIDER, SHALL BECOME ENGAGED WITH ANY LICENSEE WITHOUT OBTAINING THE PRIOR WRITTEN APPROVAL OF THE SUPERINTENDENT. NOR SHALL SUCH PERSON FAIL TO DISCLOSE THAT IT IS THE SUBJECT OF AN ORDER UNDER THIS SECTION TO ANY LICENSEE FOR WHICH IT IS ACTING OR SEEKING TO ACT AS A DIRECTOR, OFFI- CER, EMPLOYEE, INDEPENDENT CONTRACTOR OR SERVICE PROVIDER. 3. ANY CONSUMER DEBT COLLECTOR OR ENTITY CLAIMING TO BE A CONSUMER DEBT COLLECTOR THAT IS NOT LICENSED PURSUANT TO THIS ARTICLE AND KNOW- INGLY CONDUCTS BUSINESS INVOLVING CONSUMER DEBT COLLECTION SHALL BE REQUIRED TO PAY A CIVIL PENALTY TO THE DEPARTMENT OF NOT MORE THAN THE LESSER OF FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT OR S. 666--C 11 ONE HUNDRED THOUSAND DOLLARS IN TOTAL DAMAGES IN VIOLATION OF THIS ARTI- CLE. § 305. PENALTIES. 1. IN ADDITION TO SUCH PENALTIES AS MAY OTHERWISE BE APPLICABLE BY LAW, INCLUDING BUT NOT LIMITED TO THE PENALTIES AVAILABLE UNDER SECTION FORTY-FOUR OF THIS CHAPTER, THE SUPERINTENDENT MAY REQUIRE A PERSON OPERATING AS A CONSUMER DEBT COLLECTOR WITHOUT A LICENSE TO PAY A CIVIL PENALTY TO THE DEPARTMENT A SUM NOT TO EXCEED FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT IN VIOLATION OF THIS ARTICLE. 2. WHENEVER IT APPEARS TO THE ATTORNEY GENERAL, EITHER UPON COMPLAINT OR OTHERWISE, THAT ANY PERSON HAS ENGAGED IN ANY OF THE ACTS OR PRAC- TICES STATED TO BE UNLAWFUL UNDER THIS ARTICLE, THE ATTORNEY GENERAL MAY BRING AN ACTION OR SPECIAL PROCEEDING IN THE NAME AND ON BEHALF OF THE PEOPLE OF THE STATE OF NEW YORK TO ENJOIN ANY VIOLATION OF THIS ARTICLE, TO OBTAIN RESTITUTION OF ANY MONEYS OR PROPERTY OBTAINED DIRECTLY OR INDIRECTLY BY ANY SUCH VIOLATION, TO OBTAIN DISGORGEMENT OF ANY PROFITS OBTAINED DIRECTLY OR INDIRECTLY BY ANY SUCH VIOLATION, AND TO OBTAIN CIVIL PENALTIES OF NOT MORE THAN THE LESSER OF FIVE HUNDRED DOLLARS PER ATTEMPT TO COLLECT A CONSUMER DEBT OR ONE HUNDRED THOUSAND DOLLARS IN TOTAL DAMAGES IN VIOLATION OF THIS ARTICLE. 3. NOTHING IN THIS ARTICLE SHALL LIMIT ANY STATUTORY OR COMMON-LAW RIGHT OF ANY PERSON TO BRING ANY ACTION IN ANY COURT FOR ANY ACT, OR THE RIGHT OF THE STATE TO PUNISH ANY PERSON FOR ANY VIOLATION OF ANY LAW. § 306. PREEMPTION OF LOCAL LAW. 1. EXCEPT AS PROVIDED IN SUBDIVISION TWO OF THIS SECTION, JURISDICTION IN ALL MATTERS PERTAINING TO LICENSED CONSUMER DEBT COLLECTORS IS, BY THIS ARTICLE, VESTED EXCLUSIVELY IN THE STATE. 2. ANY LOCAL LAW OR ORDINANCE OF ANY CITY WITH A POPULATION OF ONE MILLION OR MORE, WHICH IS INCONSISTENT WITH THE PROVISIONS OF THIS ARTI- CLE OR ANY RULES OR REGULATIONS PROMULGATED HEREUNDER SHALL NOT BE PREEMPTED IF SUCH LOCAL LAW OR ORDINANCE PROVIDES CONSUMER DEBT COLLECTION PROCEDURES EQUAL TO OR GREATER THAN THE PROVISIONS OF THIS ARTICLE OR ANY RULES OR REGULATIONS PROMULGATED HEREUNDER, AND SUCH CITY FILES WITH THE DEPARTMENT A WRITTEN DECLARATION OF ITS INTENT TO ADMIN- ISTER AND ENFORCE SUCH LOCAL LAW OR ORDINANCE WHICH IS APPROVED BY THE SUPERINTENDENT. § 2. Subdivision 10 of section 36 of the banking law, as amended by section 2 of part L of chapter 58 of the laws of 2019, is amended to read as follows: 10. All reports of examinations and investigations, correspondence and memoranda concerning or arising out of such examination and investi- gations, including any duly authenticated copy or copies thereof in the possession of any banking organization, bank holding company or any subsidiary thereof (as such terms "bank holding company" and "subsid- iary" are defined in article three-A of this chapter), any corporation or any other entity affiliated with a banking organization within the meaning of subdivision six of this section and any non-banking subsid- iary of a corporation or any other entity which is an affiliate of a banking organization within the meaning of subdivision six-a of this section, foreign banking corporation, licensed lender, licensed casher of checks, licensed mortgage banker, registered mortgage broker, licensed mortgage loan originator, licensed sales finance company, registered mortgage loan servicer, licensed student loan servicer, licensed insurance premium finance agency, licensed transmitter of money, licensed budget planner, LICENSED CONSUMER DEBT COLLECTOR, any S. 666--C 12 other person or entity subject to supervision under this chapter, OR THE FINANCIAL SERVICES LAW OR THE INSURANCE LAW, or the department, shall be confidential communications, shall not be subject to subpoena and shall not be made public unless, in the judgment of the superintendent, the ends of justice and the public advantage will be subserved by the publi- cation thereof, in which event the superintendent may publish or author- ize the publication of a copy of any such report or any part thereof in such manner as may be deemed proper or unless such laws specifically authorize such disclosure. For the purposes of this subdivision, "reports of examinations and investigations, and any correspondence and memoranda concerning or arising out of such examinations and investi- gations", includes any such materials of a bank, insurance or securities regulatory agency or any unit of the federal government or that of this state any other state or that of any foreign government which are considered confidential by such agency or unit and which are in the possession of the department or which are otherwise confidential materi- als that have been shared by the department with any such agency or unit and are in the possession of such agency or unit. § 3. Paragraph (a) of subdivision 1 of section 44 of the banking law, as amended by section 4 of part L of chapter 58 of the laws of 2019, is amended to read as follows: (a) Without limiting any power granted to the superintendent under any other provision of this chapter, the superintendent may, in a proceeding after notice and a hearing, require any safe deposit company, licensed lender, licensed casher of checks, licensed sales finance company, licensed insurance premium finance agency, licensed transmitter of money, licensed mortgage banker, licensed student loan servicer, regis- tered mortgage broker, licensed mortgage loan originator, registered mortgage loan servicer, LICENSED CONSUMER DEBT COLLECTOR or licensed budget planner to pay to the people of this state a penalty for any violation of this chapter, any regulation promulgated thereunder, any final or temporary order issued pursuant to section thirty-nine of this article, any condition imposed in writing by the superintendent in connection with the grant of any application or request, or any written agreement entered into with the superintendent. § 4. The opening paragraph of subdivision (a) of section 3218 of the civil practice law and rules, as amended by chapter 311 of the laws of 1963, is amended to read as follows: Except as provided in section thirty-two hundred one OF THIS ARTICLE AND SUBDIVISION (E) OF THIS SECTION, a judgment by confession may be entered, without an action, either for money due or to become due, or to secure the plaintiff against a contingent liability in behalf of the defendant, or both, upon an affidavit executed by the defendant; § 5. Section 3218 of the civil practice law and rules is amended by adding a new subdivision (e) to read as follows: (E) PROHIBITION ON CERTAIN JUDGMENTS BY CONFESSION. 1. NO JUDGMENT OF CONFESSION MAY BE ENTERED ON: (I) ANY AMOUNT DUE FROM ONE OR MORE INDI- VIDUALS FOR PERSONAL, FAMILY, HOUSEHOLD, CONSUMER, INVESTMENT OR NON-BU- SINESS PURPOSES; (II) ANY AMOUNT UNDER TWO HUNDRED FIFTY THOUSAND DOLLARS DUE FROM ANY PERSON FOR ANY PURPOSE; OR (III) ANY AMOUNT DUE FROM ANY PERSON THAT EITHER: (A) IS CURRENTLY NOT A RESIDENT OF THE STATE, (B) WAS NOT A RESIDENT OF THE STATE AT THE TIME THE AFFIDAVIT AUTHORIZING THE ENTRY OF THE JUDGMENT OF CONFESSION WAS EXECUTED, OR (C) IF NOT A NATURAL PERSON, DOES NOT HAVE A PLACE OF BUSI- NESS IN THE STATE OR DID NOT HAVE A PLACE OF BUSINESS IN THE STATE AT S. 666--C 13 THE TIME THE AFFIDAVIT AUTHORIZING THE ENTRY OF THE JUDGMENT OF CONFESSION WAS EXECUTED. 2. PARAGRAPH ONE OF THIS SUBDIVISION SHALL NOT APPLY TO A JUDGMENT BY CONFESSION ENTERED OR SOUGHT TO BE ENTERED BY THE STATE, A DOMESTIC MUNICIPAL CORPORATION OR ANY PUBLIC OFFICER ACTING IN THEIR OFFICIAL CAPACITY. § 6. The civil practice law and rules is amended by adding a new section 5022 to read as follows: § 5022. JUDGMENTS OBTAINED FROM UNLICENSED CONSUMER DEBT COLLECTORS. ANY JUDGMENT OBTAINED AGAINST A CONSUMER DEBTOR BY, OR ON BEHALF OF, A CONSUMER DEBT COLLECTOR ACTING WITHOUT A LICENSE FROM THE SUPERINTENDENT OF THE DEPARTMENT OF FINANCIAL SERVICES, WHEN SUCH LICENSE IS REQUIRED, IN VIOLATION OF SECTION TWO HUNDRED NINETY-SIX OF THE BANKING LAW, SHALL BE NULL AND VOID. § 7. This act shall take effect on the one hundred eightieth day after it shall have become a law; provided, however that sections one, two and three of this act shall take effect January 1, 2027. The superintendent of financial services shall allow any consumer debt collector which submits an application prior to January 1, 2027 to operate pending the approval or denial of the application. Effective immediately, the addi- tion, amendment and/or repeal of any rule or regulation necessary for the implementation of this act on its effective date are authorized to be made and completed on or before such effective date. This act shall not affect the validity of any civil actions or arbitrations commenced or judgments entered prior to January 1, 2027.
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