Senate Bill S6694

Signed By Governor
2023-2024 Legislative Session

Relates to certain call centers

download bill text pdf

Sponsored By

Current Bill Status Via A3125 - Signed by Governor

  • Introduced
    • In Committee Assembly
    • In Committee Senate
    • On Floor Calendar Assembly
    • On Floor Calendar Senate
    • Passed Assembly
    • Passed Senate
  • Delivered to Governor
  • Signed By Governor

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2023-S6694 (ACTIVE) - Details

See Assembly Version of this Bill:
A3125
Law Section:
Public Service Law
Laws Affected:
Amd §65, Pub Serv L
Versions Introduced in Other Legislative Sessions:
2011-2012: A8371
2013-2014: A3997
2015-2016: A1115
2017-2018: A82
2019-2020: A200
2021-2022: A593

2023-S6694 (ACTIVE) - Summary

Provides that every public utility shall provide the commissioner of public service an affidavit annually, that no call centers or other facilities providing customer service have been closed without notice and hearing before the commission; makes related provisions.

2023-S6694 (ACTIVE) - Sponsor Memo

2023-S6694 (ACTIVE) - Bill Text download pdf 

                             
                     S T A T E   O F   N E W   Y O R K
 ________________________________________________________________________
 
                                   6694
 
                        2023-2024 Regular Sessions
 
                             I N  S E N A T E
 
                                May 5, 2023
                                ___________
 
 Introduced  by  Sen. MANNION -- read twice and ordered printed, and when
   printed to be committed to the Committee on  Energy  and  Telecommuni-
   cations
 
 AN  ACT  to  amend  the  public service law, in relation to certain call
   centers
 
   THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
 BLY, DO ENACT AS FOLLOWS:
 
   Section  1.  Subdivision 13 of section 65 of the public service law is
 amended by adding a new subparagraph (d) to read as follows:
   (D) EVERY PUBLIC UTILITY UNDER  THIS  SUBDIVISION  SHALL  PROVIDE  THE
 COMMISSIONER  AN  AFFIDAVIT,  ANNUALLY,  THAT  NO  CALL CENTERS OR OTHER
 FACILITIES PROVIDING CUSTOMER ASSISTANCE SET FORTH IN PARAGRAPH  (A)  OF
 THIS  SUBDIVISION HAVE BEEN CLOSED WITHOUT NOTICE AND HEARING BEFORE THE
 COMMISSION AND THAT THE UTILITY HAS NOT RELOCATED SUCH CUSTOMER  ASSIST-
 ANCE  TO  ANOTHER  AREA  OF  NEW YORK STATE OR OUTSIDE OF NEW YORK STATE
 WITHOUT NOTICE AND HEARING BEFORE THE COMMISSION. THE AFFIDAVIT SHALL BE
 SUBMITTED IN SUCH FORM AND AT SUCH TIMES AND SHALL  CONTAIN  INFORMATION
 AS THE COMMISSIONER, BY RULE OR REGULATION, MAY PRESCRIBE.
   §  2.  This  act shall take effect on the thirtieth day after it shall
 have become a law.
 
 
 
 
  EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                       [ ] is old law to be omitted.
                                                            LBD07662-03-3

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