§ 1698. Audit procedures; confidentiality of records. 1. For the
purpose of verifying that a TNC is in compliance with the licensing
requirements of the department, the department shall reserve the right
to audit a sample of records that the TNC is required to maintain, upon
request by the department that shall be fulfilled in no fewer than ten
business days by the TNC. The sample shall be chosen randomly by the
department in a manner agreeable to both parties. The audit shall take
place at a mutually agreed location in New York state. Any record
furnished to the department may exclude information that would tend to
identify specific drivers or passengers.

2. The names and identifying information of TNC drivers that are
received pursuant to this section shall be considered information which,
if disclosed, would constitute an unwarranted invasion of personal
privacy under the provisions of article six of the public officers law.

3. The department shall establish regulations for the filing of
complaints against any TNC driver or TNC pursuant to this section.