State lawmaker slams Optimum over hidden fee, demands refund for customers
ALBANY — A Brooklyn pol is calling on Optimum to offer refunds to internet customers after the company suddenly slipped a hidden fee into bills earlier this year.
State Sen. Zellnor Myrie upbraided Altice USA, Optimum’s parent company, for the unexpected $2.50 increase.
"Ours is a community where all too many people are struggling to make ends meet,” Myrie, a Democrat who represents parts of Brownsville and Crown Heights, wrote in a letter last week. “This is especially true during the holidays, when we are scraping together every dollar we can in hopes of affording gifts for our friends and families.”