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This entry was published on 2014-09-22
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SECTION 523-J
Office of the ombudsman reports
Executive (EXC) CHAPTER 18, ARTICLE 19-G, TITLE 3, SUBTITLE B
§ 523-j. Office of the ombudsman reports. The office of the ombudsman
shall submit regular reports, at least monthly, which shall contain
information regarding major grievances, complaints received and other
matters needing attention. The reports shall include a recitation of the
issue or complaint, a brief statement of facts, and the conclusions and
recommendations of the office of the ombudsman, and such other items of
information as the office of the ombudsman shall deem appropriate. The
reports shall be forwarded unaltered by the office of the ombudsman to
the commissioner and other appropriate office officials, and to the
independent review board. When the facility director has conducted an
investigation into the matters reported by the office of the ombudsman,
the findings or response of such facility director shall be included in
the office of the ombudsman's report.