§ 2803-c-1. Rights of patients in certain medical facilities;
long-term care ombudsman program. 1. Each nursing home and residential
health care facility providing health related service, as defined in
subdivisions two and three and paragraph (b) of subdivision four of
section twenty-eight hundred one of this article, shall post in a
conspicuous place or places where notices to residents are customarily
posted, and shall provide each member of the facility's staff, and each
patient and their appointed personal representative at or prior to the
time of admission to the facility, or at the time of the
representative's appointment, the following contact information:

(a) contact information for the state and relevant regional office of
the long-term care ombudsman program as provided for in section two
hundred eighteen of the elder law; and

(b) contact information for the department's nursing home complaint
hotline.

2. Nursing homes and residential health care facilities shall provide
updated contact information for the state and relevant regional offices
of the long-term care ombudsman program to all residents and their
appointed personal representatives twice a year.