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May 5: 2020, URGENT: Solution to Unemployment Benefits Delay - Are you STILL waiting to be called by DOL? Follow THIS Walkthrough.
May 5, 2020
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IMPORTANT update for people who have been waiting more than 72 hours to hear back about their unemployment claims. The problem might be due to a glitch in the NY State Dept. of Labor website. See important information about the glitch and a step-by-step guide on how to fix it below!
For the most part, once your application has generated a confirmation number, the DOL should *actually* call you back within 72 hours. But many people’s applications never generate a confirmation number, which leads to the claim getting lost in the system.![get_confirmation_code_like_this_1.jpg](/sites/default/files/get_confirmation_code_like_this_1.jpg)
Once your application has generated a confirmation number, the DOL should *actually* call you back within 72 hours. If you were only sent to this page
you probably did not receive a confirmation number. In order to generate your confirmation number, please follow the steps below:
- Visit http://labor.ny.gov and click the “Services” tab.
- Next, click the”Unemployment" icon.
- You should be directed to this screen.
- Scroll down to the “Claim Weekly Unemployment Insurance Benefits"
- Sign in with your login credentials.
- You will then be taken to this screen.
- Scroll down and click “Unemployment Services.”
- You will be taken to this screen. Click “File a Claim” *even if you have already filed a claim.*
- ⭐⭐ This step is the key to generating your unique confirmation number. Click on your designated Day.⭐⭐
- You may be asked to stop your application, and repeat steps 1-10 on your designated day. You may not be asked to do this. If you are asked to to this, determine which days you can file a claim, and visit http://labor.ny.gov on one of those days.
- File your claim.
- Once you submit your claim, this is the point at which you should be given your confirmation number!
- Unfortunately, the system may still give you trouble. If it does, repeat steps 1-12 until it results in a confirmation number.
- Your screen should look like this if you have filed correctly. Click “View Payment History” to see the status of your claim.
- This page will keep you up-to-date on your claim and and money you receive.
- We're so sorry if you have had this frustrating experience. You are not alone, and we hope this was helpful! If you are a constituent and you're still struggling with your unemployment application please reach out to senatorsalazarsoffice@gmail.com.
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